Most importantly I ordered an 18 inch chain and it arrived in a lovely box surrounded by white tissue and a lovely stamp holding the tissue paper in place. When I called Sterling and Wilde, to ex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I contacted Sterling & Wilde prior to placing my order to ask for an extended returns window as I was giving a necklace as a gift while on holiday. They were super accommodating and agreed to extend t... See more
From start to finish the service from Sterling & Wilde was brilliant. There was a technical hitch with where the product could be delivered but David sorted it out seamlessly and the earrings arrived... See more
I bought a 24inch 3.3mm 925 silver faceted belcher chain and safe to say the quality of this product amazes me, it came so beautifully packaged and even with a hand written and signed note from Dav... See more
Company details
Written by the company
August 2025: Our small jewellery business no longer collects reviews on Trustpilot due to their recent price increase (the service would cost us over £8,000 per annum inc VAT). Over time, this decision may skew our TP reviews towards the negative - generally most people leaving unprompted reviews here are unhappy/competitors/spam. Please be assured we have many happy customers, and you can read unbiased reviews directly on our website, where we have paired with another legitimate review collator for a reasonable fee.
Contact info
PO Box 1352, GL50 9GT, Cheltenham, United Kingdom
- 02078460254
- hello@sterlingwilde.co.uk
- sterlingwilde.co.uk
4.9
Excellent
374 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had searched locally for a necklace…
I had searched locally for a necklace like this and found nothing suitable. I was very pleased to find just what I wanted on your site and delivery was first class.
August 15, 2024
Advertisement
Quick and easy and very nicely gift box…
Quick and easy and very nicely gift box and bag
August 12, 2024
Received exactly what I ordered and it…
Received exactly what I ordered and it is a good quality item
August 2, 2024
It was the only website we could find…
It was the only website we could find what we were exactly looking for
July 26, 2024
Advertisement
Very efficient service
Very efficient service - lovely product, well-packaged and at a good price! The personal note enclosed was a lovely touch. We should support small individual businesses more. Thank you.
July 24, 2024
Great service.
Great service.
Gorgeous chain, very good value.
Quick delivery with a hand written thank you note - Lovely touch.
July 30, 2024
Unprompted review
Delivery pretty quick,anklet very nice…
Delivery pretty quick,anklet very nice but after 5days of wearing it broke,so not too chuffed,contacted Seller who explained i should never have worn it in bed,my fault but they have graciously offered to fix it for me.
July 9, 2024
Advertisement
Beautiful crucifix and chain
Beautiful Jewellery, great customer service and speedy delivery, can highly recommend Stirling and Wilde for jewellery gifts
June 14, 2024
Just what I was looking for!
Just what I was looking for!
Sterling silver ball earrings. Accurate description, good quality and speedy delivery. Will use Sterling and Wilde again!
June 13, 2024
Great service and product
June 10, 2024
Necklace is gorgeous
Necklace is gorgeous - really chuffed with it. It was hard to find a hallmarked silver chain, but was easy once I found Sterling and Wilde
June 4, 2024
Advertisement
Fantastic service..
Fantastic service
Great communication
Fast response
Quick delivery
Beautifully wrapped
June 5, 2024
Really good company quick delivery and…
Really good company quick delivery and great products would highly recommend
June 18, 2024
Unprompted review
Earring lovely but keepers and posts not so good
Efficient comms and delivery
Good quality for the actual earrings. But.., the keeper is too small and fiddly and is hard to fit onto the posts which are not as sturdy as I’d hoped for in such a lovely earring design .
May 13, 2024
Advertisement
Easy to talk to and deal with
Easy to talk to and deal with. Great selection and the advise and knowledge is first rate. Nice one David..!!!
April 30, 2024
All good thanks swift delivery
All good thanks swift delivery, excellent customer service. Pleased with the product.
April 30, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.