Stevenson Memorials Reviews 

346
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and team members for being exceptionally helpful, professional, and deeply compassionate when dealing with sensitive family matters. Reviewers truly appreciate the clear guidance, personalized attention, and expert advice provided throughout the entire memorial selection process. Consumers also note that the finished headstones, inscriptions, and overall restoration work are completed to a remarkably high and polished standard. People are consistently impressed by how quickly the memorial projects are finished, often exceeding original expectations for scheduling and delivery times. Many individuals highlight the smooth communication channels, making every single interaction remarkably easy from start to finish.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing it as professional, efficient, and extremely... See more

Staff

Reviewers mention positive feedback about staff, highlighting them as professional, helpful, and efficient.... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting superb products and high... See more

Customer service

Customers had positive experiences with customer service, highlighting extreme helpfulness, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to Daniel to order my late brother's inscription on the BRFC centenary tower at Ewood Park. This was sorted within 3 days and looks great. Stevensons also made my other late brother's plaque a c... See more

Rated 5 out of 5 stars

The service we received from Stephenson Memorials was excellent. We dealt with Rhys for the most part and he was very helpful and professional in all the dealings we had with him. He kept us updated... See more

Rated 5 out of 5 stars

Many thanks to Stevenson Memorials for the great job they have done repainting the flowers (daffodils) on my mum’s headstone. They had worn away over the years but they are now back in their full glor... See more

Rated 5 out of 5 stars

We have used this firm three times over the last few years. Including a headstone, tree plaque and a bench. We have found them trustworthy, helpful and happy to offer suggestions how best to get the d... See more


Company details

  1. Stonemason

Written by the company

Stevenson Memorials is proud to be a sixth generation family business, passed down through the years directly from father to son. Founded in 1883, we retain the same philosophy and principles today that Thomas Stevenson held close to his heart when he first set up the business. Craftsmanship, heritage and tradition are our watchwords – the difference is that now we mix those with 21st Century innovation and style, ensuring our service offers the very best quality materials and standard of care that we know our customers expect. Serving customers throughout the Lancashire area, we operate from offices in Blackburn, where our workshop team is based – and Blackpool, where we opened a branch in 2009. Our Memorials range from modern styles to the more traditional and are suitable for both Cemeteries and Churchyards. We also feature Muslim Memorials and are specialists in Islamic script; especially from the Koran. We also have a very special range of Baby & Child Memorials to remember the little ones in our lives. Jewish Memorials are the most recent addition to our specialists memorials. We are proud to be at the forefront of new ideas and techniques within the industry, some of which you will read about on this website. We regularly attend industry events at home and overseas in order to stay ahead of trends and are always looking for ways of improving the level of service we offer our customers. We are members of the British Register of Accredited Memorials Masons (BRAMM) which means we meet very strict standards of service. We take pride in the fact that generations of Lancashire families have chosen Brent Stevenson Memorials and wish to be seen as a trusted friend to those who require a lasting memorial for their loved ones.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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5.0

All reviews

(346)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Stevenson's Memorials is a well known

Stevenson's Memorials is a well known, reliable and trust worthy company in Blackburn and so it was the only place to go when we unfortunately needed a bench making for one of our deceased family members. We had the bench installed in 2021, and decided in 2022 to purchase a plot and of course it was inevitable that we'd immediately return to Stevensons to ask them to make us our headstone. And they didn't disappoint. Both items are absolutely beautiful, are of exceptional quality and the attention to detail is second to none. From the initial contact, to the delivery of both the bench and headstone, it was faultless. We even have a family headstone that's been there for over 22+ years and it still looks as fabulous as they day it was installed. We cannot fault Stevensons, they are simply incredible at what they do. They get it right first time, everytime and you certainly get what you pay for. Special thanks to Greg in the office for always giving 100 percent in his role and a huge thank you to Stevensons in general for making such an emotional and draining time, an easier one, just by being there and providing you with everything you need to give your loved one who's passed away, the very best of headstones and benches. They're somewhere to visit, a lovely resting place, which have been provided with the most beautiful pieces of memorabilia. Thank you Stevensons, keep doing what you do, your business will last a lifetime. Thank you - the Finnerty family.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Dads gravestone had fallen over at…

Dads gravestone had fallen over at Pleasington Cemetery, a phone call to Stevenson Memorials and their team quoted, they gave me a time frame of 10/12 weeks, ordered on the 19th August and today 11th October a photograph arrived in my inbox, works completed.
One very satisfied customer.

October 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Our brother Dennis

I cannot fault the service provided by Jeanette at Stevenson Memorials at the sad time of losing our brother. She took the time to help my sister and I decide what we wanted at such a difficult time. We visited several times before we came to a final decision about the headstone and she was very understanding of our needs. We are extremely pleased with the headstone and would without a doubt recommend Stevenson Memorials.

July 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent

Thank you very much for the inscription added to the headstone. It is just as we requested. Excellent job done and much quicker than expected.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Memorial Bench.

Our family are delighted with the memorial bench fitted in St Barnabus ChurchYard.Beautifully engraved and fitted 2 weeks earlier than expected.Thank you all,an excellent service from start (design and ordering) to fitting.Even sent us a photograph of the finished article.Can highly recommend this company.

September 22, 2022
Unprompted review
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Rated 5 out of 5 stars

We as a family would like to thank you…

We as a family would like to thank you all for your hospitality, kindness, understanding through out the whole process. We appreciate you went above and beyond to get everything accurate and communication between yourselves and my family has been immediate, even when we wanted to add or make alterations to the headstone regarding the picture, you was understanding and the changes was made and run by my family. We thank you all so much for everything. We send our love and best wishes to you all..

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Inscribing

Came to Stevensons to inscribe a headstone for my late mother.
Very quick and efficient service and the finished stone looks superb
Delighted Customer and definitely recommend to anyone

August 26, 2022
Unprompted review
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Rated 5 out of 5 stars

I would like to thank you

I would like to thank you together with my family for my husbands headstone.
We are so very pleased with the finished product and quality of workmanship.
Once again thankyou for helping us through at such a difficult time

September 10, 2022
Unprompted review
Rated 5 out of 5 stars

Headstone re set

Needed a repair to re clamp
a headstone that had been led down for safety reasons .they did a very good and quick job .made it so easy to get sorted and very good price.would reccomend to anyone in the same situation .

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

A great service at a difficult time

My mum chose Stevenson memorials to provide and engrave a headstone for our dad when he passed away in 2019. We were all very happy with the service that they provided. Mum had requested that they were used when the time came to add her details to the headstone. Mum passed away in July 2022. I contacted Stevenson memorials and they were extremely helpful, professional and they explained the whole process of what would happen and how long it could take. We have received a photo from them today of the completed headstone back in it’s rightful place and it is absolutely beautiful. It also took far less time than expected. I would recommend this using this company and I can’t thank them enough for the service that they have provided for us.

August 24, 2022
Unprompted review

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