Stevenson Memorials Reviews 

346
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and team members for being exceptionally helpful, professional, and deeply compassionate when dealing with sensitive family matters. Reviewers truly appreciate the clear guidance, personalized attention, and expert advice provided throughout the entire memorial selection process. Consumers also note that the finished headstones, inscriptions, and overall restoration work are completed to a remarkably high and polished standard. People are consistently impressed by how quickly the memorial projects are finished, often exceeding original expectations for scheduling and delivery times. Many individuals highlight the smooth communication channels, making every single interaction remarkably easy from start to finish.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing it as professional, efficient, and extremely... See more

Staff

Reviewers mention positive feedback about staff, highlighting them as professional, helpful, and efficient.... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting superb products and high... See more

Customer service

Customers had positive experiences with customer service, highlighting extreme helpfulness, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to Daniel to order my late brother's inscription on the BRFC centenary tower at Ewood Park. This was sorted within 3 days and looks great. Stevensons also made my other late brother's plaque a c... See more

Rated 5 out of 5 stars

The service we received from Stephenson Memorials was excellent. We dealt with Rhys for the most part and he was very helpful and professional in all the dealings we had with him. He kept us updated... See more

Rated 5 out of 5 stars

Many thanks to Stevenson Memorials for the great job they have done repainting the flowers (daffodils) on my mum’s headstone. They had worn away over the years but they are now back in their full glor... See more

Rated 5 out of 5 stars

We have used this firm three times over the last few years. Including a headstone, tree plaque and a bench. We have found them trustworthy, helpful and happy to offer suggestions how best to get the d... See more


Company details

  1. Stonemason

Written by the company

Stevenson Memorials is proud to be a sixth generation family business, passed down through the years directly from father to son. Founded in 1883, we retain the same philosophy and principles today that Thomas Stevenson held close to his heart when he first set up the business. Craftsmanship, heritage and tradition are our watchwords – the difference is that now we mix those with 21st Century innovation and style, ensuring our service offers the very best quality materials and standard of care that we know our customers expect. Serving customers throughout the Lancashire area, we operate from offices in Blackburn, where our workshop team is based – and Blackpool, where we opened a branch in 2009. Our Memorials range from modern styles to the more traditional and are suitable for both Cemeteries and Churchyards. We also feature Muslim Memorials and are specialists in Islamic script; especially from the Koran. We also have a very special range of Baby & Child Memorials to remember the little ones in our lives. Jewish Memorials are the most recent addition to our specialists memorials. We are proud to be at the forefront of new ideas and techniques within the industry, some of which you will read about on this website. We regularly attend industry events at home and overseas in order to stay ahead of trends and are always looking for ways of improving the level of service we offer our customers. We are members of the British Register of Accredited Memorials Masons (BRAMM) which means we meet very strict standards of service. We take pride in the fact that generations of Lancashire families have chosen Brent Stevenson Memorials and wish to be seen as a trusted friend to those who require a lasting memorial for their loved ones.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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5.0

All reviews

(346)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Stevenson Memorials - Five Star Premium Service

Stevenson Memorials provide an outstanding five star service.
Our family have always chosen to use this long-established local company for memorials.
After our mother's death recently we requested a complete change of the wording on our dad's existing headstone in Pleasington Cemetery - including adding Mum's details.
We also decided that we would like to add a plinth in front of the existing memorial to keep that area looking lovely in the years to come.
We were treated with kindness, compassion and professionalism throughout all of our dealings with Stevenson's Memorials.
Their colleagues checked the Stevenson's Memorials records and ordered the same granite from Italy to match the existing headstone that we ordered 20+ years earlier.
We were kept up to date with the progress of the order. We received a courtesy call to let us know when they took the existing headstone away to update, and we received a further email to advise when the work was completed, which included a photograph of the redesigned memorial.
As a footnote, when we placed the order, I was asked whether there were any dates coming up around the expected delivery date of the granite, by which it would be nice to have the works completed. We received the email of completion of the works on the date we suggested - Mum and Dad's wedding anniversary. Such a lovely touch!
If you have lost a loved one and are looking for a business to provide a premier, five star, bespoke, personalised Memorial service, with thoughtful, compassionate and professional staff, look no further than Stevenson's Memorials.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Experienced compassionate and professional staff

This is the second time I have used Stevenson Memorials. The team in Blackburn were outstanding and handled discussions with compassion making the whole experience easy and straight forward at a very difficult time. I cannot recommend them highly enough.

I wanted an additional memorial stone added to an existing memorial tree and within minutes of sitting down the original order from 7 years ago was located and brought up on the computer which made matching a new memorial quick and easy. I emailed them the wording and picture then with the week the order was finalised and a date of when the stone was likely to be placed was given.

The stone was place 3 weeks earlier than expected and I received a lovely email with photos when it has been placed.

The whole process was made so straight forward which is very appreciated. Thank you

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

The Memorials are Wonderfull.

The Memorials are Wonderfull.
James at the Blackpool Office has done a marvelous job and Danni was soo helpful keeping me informed.
Stevensons Memorials on Talbot Rd Blackpool are very professional and I will recommend them to friends and family
too. Well done to both of them !

Regards
Beverly Gray in Blackpool.

June 25, 2025
Unprompted review
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Rated 5 out of 5 stars

I can not fault Stevenson

I can not fault Stevenson. From 1st enquiry to end i was at ease dealing with them.
I would highly recommend them
( polite, understanding, nothing was too much trouble )
Thank you for everything you & all staff have helped me with

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Stevenson Memorials highly recommended

Stevenson Memorials have been so helpful. My contact with Daniel has been via email as I live in the US. They sent a technical team out to the cemetery so check on the state of an existing headstone and have revamped it along with creating a totally new desk top for my mother who wanted her ashes to be placed with her parent's. Thank you for everything you have done they are amazing.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

Highly recommended. Stevensons did a first class job on my sisters/nephews headstone. Really helpful with suggestions with wording etc. All the family are really pleased and say the headstone is absolutely beautiful.
1st class service.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Memorial plaque

A friendly, professional and efficient service. The job was completed well within the timescale and finished memorial plaque looks excellent.

May 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Grave Restoration

Stevenson's recently installed a kerb surround and added a new inscription to the headstone of our parents' grave at Pleasington Cemetery. They have done a first-class job. Staff at Stevenson's are friendly yet professional people to deal with. With grateful thanks.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Dads headstone

Stevensons memorials have done an excellent job of doing my dads headstone they made sure it matched with the side that was there and everything was re-touched up couldn't be happier it looks beautiful they were good at communicating they were very helpful very respectful I would highly recommend them

April 25, 2025
Unprompted review
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Rated 5 out of 5 stars

cremation plaque

Greg, who I spoke to, couldn't have been more helpful and respectful in advising me about the wording on the plaque, even asking about any special dates that would be coming up. When I said a birthday would have been imminent he said he would try to get it done by then although it was shorter than the usual time it takes to do this. I was very happy to see that this had been achieved and would be forever grateful. Many thanks to all the staff concerned for their very professional service.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Just a note to thank Stevenson…

Just a note to thank Stevenson Memorials for their support and care following my father’s passing. Dani could not have been more helpful or professional. Thank you to everyone concerned for making a painful time as bearable as it could be. My father’s beautiful headstone is now in place and affords him the respect he so richly deserves.

March 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Stevenson’s made a headstone for my…

Stevenson’s made a headstone for my dad, 25 years ago. My mum died recently so her name needed to be added. Stevenson’s, again, did a great job. The lettering matches perfectly both in colour and font, despite the 25 year gap, and looks superb. It was completed and refitted exactly on schedule Thank you so much. Highly recommended company.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. They made the whole process easy and stress free. Great communication from the beginning to the end. Quick turnaround too

February 24, 2025
Unprompted review

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