Stisi Group Reviews 

113
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Decided to contact Stisi group to help with our remortgage as they are a local company with great reviews. Chris was appointed to assist us through the process and he couldn’t have been more helpful a... See more

Company replied

Rated 5 out of 5 stars

Amazing, efficient service from the team at Stisi!! Couldn't recommend them highly enough. Dealt with our remortgage. Will definitely be using in the future!

Company replied

Rated 5 out of 5 stars

Stisi group were easy to deal with. Expert advice all the way through the process, giving me the guidance I required to set up a bespoke mortgage product to meet my needs. The team went above and bey... See more

Company replied

Rated 5 out of 5 stars

Chris, ably assisted by Connor, provided an excellent service throughout our mortgage process. They helped us port our existing mortgage to our new property, keeping us clearly informed at every... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Stisi Group are a friendly, expert team of mortgage and protection professionals that can help you in all aspects of mortgage and protection advice. Stisi Group have decades of combined experience in the financial world. As a result, there are not many scenarios that we are unable to assist with. Our obsession lies with making sure the experience you have is first class and we are very proud of that fact. We offer advice for the following scenarios: First time buyer, Home mover, Remortgage, Improve your current mortgage deal, Debt consolidation, Buy to let, Insurance planning, Critical illness cover, Serious illness cover, income protection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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4.9

All reviews

(113)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Ross from the stisi group was extremely helpful and professional in my re-mortgage application. He went above and beyond to minimise the stress, and ensure I understood the figures and process. I wouldn't hesitate to recommend him, and would certainly use the stisi group in the future.

June 30, 2023
Unprompted review
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Reply from Stisi Group

That's very kind of you. Thanks very much for taking the time to write a review.

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Rated 5 out of 5 stars

Couldn’t have had a better experience

Couldn’t have had a better experience. Chris and Ross were both very knowledgeable, friendly and quick at getting us a first time mortgage. Will definitely be using Stisi in future!

June 5, 2023
Unprompted review
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Reply from Stisi Group

I’m glad to hear that you had a great experience with Stisi Group. Ross and Chris were delighted to read your review. Thank you for your feedback.

Rated 5 out of 5 stars

First class service

Great advice from start to finish. Excellent communication throughout and always provide a fantastic service. Highly recommended. Thanks for all your help

May 15, 2023
Unprompted review
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Reply from Stisi Group


Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our advice and service. Our team takes pride in delivering excellent communication and providing top-notch assistance from start to finish. Your recommendation means a lot to us, and we're grateful for the opportunity to help. If you ever need further assistance in the future, please don't hesitate to reach out. Thank you for choosing our services, and we appreciate your support!

Rated 5 out of 5 stars

Re mortgage

Was going for a remortgage.. Ross and Connor made this so easy .. Great communication,easy to understand.. and always kept up to date what was going on ..i would definitely recommend this company .made a stressful time plain sailing ..can't thank them enough for all their help and advice

April 13, 2023
Unprompted review
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Reply from Stisi Group

It's wonderful to hear that Ross and Connor were able to make the remortgaging process easy for you and alleviate some of the stress that comes along with it. Communication is key when it comes to these types of transactions, and it's great to know that they were easy to understand and kept you informed every step of the way. Recommending the company is a fantastic endorsement, and I'm sure they will appreciate your feedback. Congratulations on completing the remortgage and best of luck with your future financial endeavors!

Rated 5 out of 5 stars

Trustworthy, informative and incredibly straightforward.

Stisi Group have always been fantastic for us. Whoever we have dealt with, the service has been consistently helpful and easy. As first time buyers, they made the process incredibly easy and explained everything so clearly. Nothing was ever a problem and we felt like we were equipped to male informed decisions. When it's come to remortgaging and recently buying our second house, again the advice has been 2nd to none and made the process very straight forward. We have always felt that the Stisi Group always find the best offer available for us, but are also realistic and informative and make sure that it's not only the best offer, but also the best for our situation. Most recently we have worked with Ross to buy our 2nd house, which ad a new build has slightly different requirements. From the very first moment we got in touch to say we were even contemplating buying a new home, the advice we have gained from Ross in a very turbulent time has been outstanding and we truly feel like he is on our side and really knows what he is doing. No question has ever been too silly and no explanation needed ever too long. We recommend Stisi Group to everyone we know as we wouldn't trust anyone else.

February 25, 2023
Unprompted review
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Reply from Stisi Group

Dear Jessica,

Thank you for sharing your positive experience with Stisi Group. It's great to hear that our service has consistently been helpful and easy, and that we made your original first-time home-buying process incredibly easy by explaining everything clearly.

It's also reassuring to know that our advice has been second to none for remortgaging and buying your second house, and that we find the best offers while being realistic and informative about what's best for your situation.

It's particularly commendable that Ross was able to guide you through the process of buying a new build, which can have different requirements. It's fantastic that you felt like he was on your side, knew what he was doing, and was always willing to answer any questions you had, no matter how silly they may have seemed.

Thank you for recommending Stisi Group to others, and we're glad to hear that you trust us with your property needs.

Best regards,
Stisi Group




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Rated 5 out of 5 stars

Superb Service From Stisi Group

Absolutely superb service from Stisi Group with regards to our Mortgage and insurances. Very Knowledgeable, Very helpful and great communication throughout. No hesitation in recommending them and using them again in the future.

February 17, 2023
Unprompted review
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Reply from Stisi Group

Thank you for sharing your positive experience with Stisi Group regarding your mortgage and insurance needs. It's always great to hear about excellent customer service experiences.

It's wonderful to hear that we were able to provide you with superb service and that we demonstrated a high level of knowledge, helpfulness, and communication. It's also great to hear that you would not hesitate to recommend us to others and use our services in the future.

Thank you for taking the time to leave your review, and I'm sure it will be helpful to others who are looking for a reputable mortgage and insurance provider.

Rated 5 out of 5 stars

Can’t recommend enough

I can’t recommend Ross & Emma highly enough! This is the second time we have used them, and this time the circumstances in the market have been hugely different, however Ross was great and explained what every type of option was and how they worked. I’d give more than 5 stars if I could

February 9, 2023
Unprompted review
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Reply from Stisi Group

Thank you for taking the time to write such a positive review about your service! We are thrilled to hear that we were able to provide you with excellent service, even in these changing market conditions. We are proud to be able to educate our clients and helping you make informed decisions. We're glad to hear that we exceeded your expectations and we appreciate your recommendation. Thank you for being a valued customer!



Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent. Going to a broker should free up your time and reduce your stress when looking for a mortgage and Stisi Group certainly delivered. They went above and beyond to provide a quality service throughout the entire process and helped to speed things along as much as possible too which was great. I’d definitely recommend them to anyone looking for support; especially first time buyers like myself.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

New to a broker and satisfied with no regrets

For being someone who has never used or felt I could trust a broker my experience was great and a relief.

Ross and Emma communicated clearly to me about steps along the way and answered all my questions patiently.

It was personalised service with them finding the best deal to suit my particular needs.

The process was a lot quicker than originally advised so that was a pleasant surprise. I would definitely choose Ross and Emma again and recommend them if you are thinking at all about a Broker. Even a phone call is no obligation and they come across up front to me.

October 17, 2022
Unprompted review
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Reply from Stisi Group

Wonderful feedback Verity, thank you. We are so glad you loved your experience with Stisi Group.

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Rated 5 out of 5 stars

Outstanding professional

Ross Stisi gave us fantastic advise and got the best deal for our mortgage. Would highly recommend his services.

September 30, 2022
Unprompted review
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Reply from Stisi Group

Thank you very much. Great to hear.

Rated 5 out of 5 stars

Ross is a great listener but guides you…

Ross has tremendous knowledge and is a great listener and guides you down his smooth process to give excellent mortgage and protection advice that really made sense.
I have no hesitation in recommending him.

October 10, 2022
Unprompted review
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Reply from Stisi Group

Very kind, thank you.

Rated 5 out of 5 stars

First Class

Ross has been excellent in providing timely advice and assistance, and nothing has been too much for him. Great service all around and I won't hesitate to use him again!

March 12, 2022
Unprompted review
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Reply from Stisi Group

Excellent to read. Thank you.

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Rated 5 out of 5 stars

Excellent, friendly, reliable.

I have used Ross and his team for my last three remortgages. Friendly, helpful and fast and efficient service. Made the whole experience stress free and simple. Highly recommend and will be back when my next fixed term expires.

September 1, 2022
Unprompted review
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Reply from Stisi Group

Thanks' Scott. Lovely to hear.

Rated 5 out of 5 stars

Ross and his team have been absolutely…

Ross and his team have been absolutely outstanding in sourcing our mortgage and protection products over the last few years! Ross sourced our family life insurance plan and the product he came up with gives our family the peace of mind knowing our family are covered if anything ever happened and we couldn’t work due to illness or worse. The Stisi Group always go above and beyond in coming up with the best deals and we simply wouldn’t go to anyone else, they are highly recommend by us!

July 4, 2022
Unprompted review
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Reply from Stisi Group

We are so happy that you're please with our service. Thank you.

Rated 5 out of 5 stars

Highly Recommend.

I have now been using Ross at Stisi Group for over 10 years, from me buying my first home and then also keeping the products of my mortgage up to date. Ross is always first class and very professional, he will work tirelessly to find the right product to suit you. I highly recommend Stisi group for any thing you need regarding your mortgage. Ross is also very good at explaining the products for you, and making you feel at ease.

July 1, 2022
Unprompted review
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Reply from Stisi Group

Very kind, thanks Craig.

Rated 5 out of 5 stars

Found me the best deal

Ross and the team looked after my remortgage and I could not be happier. Fast, efficient and trusted advice, found the best deal for me. Communication was perfect, always knew what is happening and followed up with the lender every step of the way. Could not recommend Ross more and always felt I was in the best hands possible.

September 27, 2022
Unprompted review
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Reply from Stisi Group

Great feedback, thank you.

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Rated 5 out of 5 stars

I have used Ross and his team at Stisi…

I have used Ross and his team at Stisi group on many occasions. I have used them for remortgaging and various insurances and every time they have been an absolute joy to work with. They always ensure I get the best possible advice and best possible product for my needs and I would highly recommend them to anyone.

October 27, 2021
Unprompted review
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Reply from Stisi Group

Thanks, Scott. Great feedback.

Rated 5 out of 5 stars

Excellent service!

Ross has been excellent on several occasions when I have been looking for financial advice and he has helped to secure exactly what I've been looking for. Very friendly and easy to discuss everything with. The communication and speed was first class and he found a mortage that suited our needs which was applied for and approved within a week, beating the interest rate increase by a day which was brilliant! I have recommended Ross to family and friends and will continue to do so in the future.

September 26, 2022
Unprompted review
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Reply from Stisi Group

Wonderful to hear. Thank you.

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