Fantastic customer service. Bought a tarp awning from them which got damaged on our first trip (we think vandalism by another campsite user). Anyway we contacted s&s team and they very kindly sent us... See more
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Review summary
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What people talk about most
Based on these reviews
Love their products
Love their products. I have the t5/6 seat covers for my van which I love and wanted to purchase some for my friend as a present, S+S went over and above to sort some out for me! Highly recommend!
Poor for the inflatable mattress
I love this company, quality products and quality service….however I was gifted the inflatable mattress for Xmas and just took it over Easter for its first use. It was very comfy and solves a lot of the discomfort issues with R&R beds, however packing away, honestly destroyed me!
I saw from previous reviews and S&S acknowledge it never goes away as small as first use so in preparation I purchased a small pump to deflate and remove more air than I could manually. But this mattress is impossible to get packed away & to get anywhere near the bag provided, the bag has now ripped and I will have to go and buy something to store it in. I’ve got no issues that it won’t pack tiny again but disappointed and frustrated that S&S know this is an issue yet won’t factor this into the storage bag, this is an expensive product so just give the customer a bag that fits for the re-pack.
I am a well seasoned camper / van go’er so know that I’m not being daft, I’ve packed air beds & roll mats for years. Im genuinely considering going back to the panda topper & never putting my myself though the faff of packing this away again. S&S you can do better than this…sort a decent practical bag to store & compress!
Excellent yard sale today
Great morning at the Yard Sale
Great morning at the Yard Sale. Super friendly advice and grabbed a few bargains
Absolutely fantastic service
Absolutely fantastic service. Popped into collect one of the small tables. Well built tools for the road
Today we visited the yard sale and the…
Today we visited the yard sale and the prices were unbelievably cheap,, extremely helpful friendly and cheerful staff well worth checking them out !!! Thank you for a lovely experience was so nice to meet the others behind the scenes also excluding baby Eddie
See you all at the next one
Always excellent quality stuff and…
Always excellent quality stuff and would highly recommended to everyone who loves outdoor camping
Great dudes
Great dudes, and always extremely helpful in my numerous dealings with the company!
I tried reaching out via the “Chat with…
I tried reaching out via the “Chat with us” option on the website and left my email address, but I never received a response to my question. They put a lot of effort into looking popular with their videos, but their customer service is really disappointing.
I’ve used the company a bunch of times…
I’ve used the company a bunch of times and recommend them all the time. The products are great. I think the balance between practicality, price and build quality is bang on, and they always look awesome. I’ve only had one issue with a product and it was sorted out in record time and with excellent service. Special thanks to Vix for all the help recently - helping me buy a product no longer on the site!
Legends of Stitches and Steel
Love the look of the products so when we got our first VW camper this was where we was going. the customer service and speed is second to none ! Thanks guys you're awesome !
Excellent quality exactly what you see…
Excellent quality exactly what you see is what you get great guys at s+s always wanting to help keep it up I’ve bought loads of these
Five star service
Five star service! Great communication, driveaway awning and awning rail arrived super fast. Fantastic products that look the business.
Fantastic customer service
Fantastic customer service, quick despatch of my order, and enclosed a free gift to which will get well used when out in the caddy
Amazing service as always
Amazing service as always .
Couldn’t do enough for me .
Would recommend this company to anyone .
Amazing quality and customer service
We had seen their products on other vans, so wanted to get a windscreen cover. Great and easy to use website. Item arrived well packaged, with some nice freebies. The quality of the cover and the bag it comes in is extremely good value for money. Beautiful item which we will be proud to show off on our next camping trip. I had to contact customer service about an issue with a t shirt we purchased, but they contacted me quickly and rectified it and were so lovely in their contact aswell. Best customer service I have had in a long time. A joy to deal with. Will definitely be buying more products in the future.
I ordered a few items from S+S from…
I ordered a few items from S+S from their November sale. Had a few issues with delivery and an awning rail having marks on it. They were quick to respond and promptly sent out another, with some free gear.
Haven’t fitted the awning rail or use the awning yet- so can’t comment on that. But overall so far good customer service.
Great product
Great product, much better quality than rivals. Excellent communication throughout, well packaged and i received a free gift.
I will be using stitch and steel again for my campervan products, highly recommended
Fantastic and well designed products
Fantastic and well designed products, top quality!! great communication and customer service.
Repeatedly use these for my camper stuff 10/10 lads! Thank you!!
Shaun
S+S Great Company
Ordered a tarp awning from S+S first one arrived and went missing couriers fault got in touch with S+S by email the following morning and they were very professional in sorting a replacement for me which I've received and they couldn't of been more apologetic for the first going missing. I highly recommend S+S and i wont hesitate in purchasing more gear from them
Many thanks for a professional service
A*************
Arwel
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