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3.8

Great

TrustScore 4 out of 5

2 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent alteration job

I took my dress to Chester Stitches after a very poor alteration by a different seamstress company. The friendly guy did an excellent job fixing and redoing the whole alteration and completed the work for me very quickly. I would highly recommend this company.

June 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Poor service

Needed a shirt altered for Prom. The first time round, he did not measure correctly and it did not fit. This was, in spite of asking, whether we shoud get a bigger shirt and get it altered. When we went back to say this, asked where the offcuts were, which were not given to us. Charged another £30 to put in darts and shorten sleeves and repair the first alteration. So we spent a total of £60 in alterations alone and after all that, the shirt was unwearable.

June 1, 2024
Unprompted review

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