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Rated 1 out of 5 stars

Owner took 12 days to provision server (though the server was up an running after 7 days). Support tickets went unanswered for over a week. Never got what I needed from the server, so I cancelled.... See more

Rated 5 out of 5 stars

Good service, I had some issues buying one of the dedicated servers but they/the owner helped me on discord and in a few days had it resolved. The server is fast, does exactly what I need. I have only... See more

Rated 5 out of 5 stars

I've not stayed really long... but when I was contacting the support, the response time is on average (consider timezone as well) and response is non-robotic. Expect friendly support. ;) As for the... See more

Rated 5 out of 5 stars

Brilliant company, I was hesitant after reading a few comments BUT they replied in minutes and my VPS has been going strong for over a month, No downtime what so ever and connection to server from U... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

Professional web services for businesses and individuals.


Contact info

3.8

Great

TrustScore 4 out of 5

29 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Owner took 12 days to provision server…

Owner took 12 days to provision server (though the server was up an running after 7 days). Support tickets went unanswered for over a week. Never got what I needed from the server, so I cancelled.

DO NOT WASTE YOUR TIME WITH THIS "BUSINESS"!

February 20, 2020
Unprompted review
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Rated 1 out of 5 stars

Poor service, arrogant attitude

Poor service, arrogant attitude, sometimes no one can be found for 4-5 days. This is a small company with only one employee. There is a problem with my server and nobody handles it. I waited 4 days! !! !! They refused the refund and I had to apply for a dispute from paypal and get my money back. This was a bad Tia, guys, please stay away from this place.

February 6, 2020
Unprompted review
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Rated 5 out of 5 stars

Awesome

The dedicated server works great, but you need to be expert in servers to understand support tickets' staff replies well.
I recommend StockServers for video streaming, video gaming and a lot more of which require a high internet speed in order to provide guests/users the wanted experience!

December 31, 2019
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, I had some issues buying one of the dedicated servers but they/the owner helped me on discord and in a few days had it resolved. The server is fast, does exactly what I need. I have only had the service for a day, if anything changes ill update(but I don't think that will happen)

December 29, 2019
Unprompted review
Rated 1 out of 5 stars

no refund after one hour evaluation

no refund after one hour evaluation, altho they kept the money, my server just 'disapeared'.

September 2, 2019
Unprompted review
StockServers logo

Reply from StockServers

Hi,

We are sorry that you feel this way, After checking it seems that you had purchased a special offer, It is made clear in TOS and on the order page for special offers that we do not supply any refunds nor do we offer any guarantee on service and this is why we can market them so cheaply.

Again we always try to work with our clients in regards to any issues they have and it seems that after a staff member tried to work with you and sort out any issue you were facing you were rude even though our member of staff had actually sorted the issue you were facing.

Again all we can do is apologise that you feel this way.

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Rated 5 out of 5 stars

Brilliant company

Brilliant company, I was hesitant after reading a few comments BUT they replied in minutes and my VPS has been going strong for over a month, No downtime what so ever and connection to server from UK has been great.

I don't make reviews ever but for my price and the support iv decided to use them exclusively.

August 20, 2019
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience. My account was suspended for no apparent reason.
I can't complain, my account is deleted immediately.
If you want a long-term business, you should avoid this provider.
This is an example of an unprofessional newcomer

August 19, 2019
Unprompted review
StockServers logo

Reply from StockServers

Hi,

Your service was suspended due to Spam Emails, Our DC had made us aware and also the blacklists you gained on our IP's, We don't allow spamming/unsolicited emails and this is why your service was terminated, Your account was/has not been deleted from our system and there is always a way to contact us however in this case your service was removed due to breaking our TOS

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Rated 4 out of 5 stars

Above Average Product, Excellent Customer Service

Absolutely excellent 10/10 customer service which helped resolve an issue with my system and made recommendations to avoid problems in the future. Great pricing. Minus one star for some lag on my VPS initially that was resolved within 3-4 days, and for lack of clear expectations/guidelines at signup on instance limits (max CPU usage, etc).

August 8, 2019
Unprompted review
Rated 1 out of 5 stars

Not honouring the refund policy

Got a server, had issues with it, so within days after I requested for my money to be refunded (ticket ID 214156). They refused, stating that there are no refunds given on 'promo' servers. Fair point, but why is the Company page stating "We also endow with a 30-days money back guarantee whereby you can claim your money back in full within a month of signing up without any questions asked."

No questions asked? True, they didn't ask any questions but they also did not honour their guarantee

I'm certainly not recommending them at all. One could claim that the technical issue is subjective and maybe I don't know how to do my job, but it is an objective viewpoint that they have to honour what they clearly stated on their website (but instead of that large note, they referred me to their terms and conditions which obviously no one reads!)

August 7, 2019
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Rated 1 out of 5 stars

Very bad support and low-quality service

August 4, 2019
Unprompted review
StockServers logo

Reply from StockServers

Hi,

We are unable to cross-reference your name to the service you may have had so we can see how we could have made our service any better for you.

We pride our selves in making each person service unique but agree that sometimes we don't always get this right so feel free to reach out to us so we can see what can be done to make your experience any better.

Rated 5 out of 5 stars

I've not stayed really long..

I've not stayed really long... but when I was contacting the support, the response time is on average (consider timezone as well) and response is non-robotic. Expect friendly support. ;)

As for the service I had with them, as said I've cancelled it after 2 weeks because I realised I should host somewhere in NA instead (though they have Miami now but I already found a new host unfortunately). However, they got really nice offers (for me I got an USA Independence Day special which had bulky specifications for 5$). Watch out for that 32TB / 1Gbps Bandwidth 5$ deals!

July 28, 2019
Unprompted review

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