StockXReviews 

270,260
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 50,760 reviews, reviewers had a great experience with this company. Customers are consistently happy with the product quality, often describing items as amazing, authentic, and exactly as advertised, which instills confidence in repeat purchases. The delivery service is frequently praised for being fast, timely, and efficient, with many orders arriving earlier than expected and customers being kept informed every step of the way. People appreciate the ease of the ordering process and the ability to find desired products, even those that are hard to locate elsewhere. However, some customers also noted issues with the condition of product packaging upon arrival, with boxes sometimes being open, crushed, or damaged, which can affect the item's value. A few other people also felt that shipping fees were expensive, and some experienced delays or problems with order fulfillment, including incorrect items or unexpected charges.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Delivery service

People report positive experiences with delivery service, often praising fast shipping and timely arrivals.... See more

Quality

Consumers generally express satisfaction with product quality, noting that items are often good quality and... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as not receiving... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing satisfaction with fair prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I give this experience 4 stars only because when I received the box the tape and box were already open. Overall I am happy with the quality of the shoes they are amazing. Maybe if they were more intac... See more

Rated 4 out of 5 stars

There are some things that made my experience great and some things that have made my experience with StockX not so great! Short and sweet! When I'm looking to purchase a pair of shoes that I li... See more

Rated 4 out of 5 stars

Just the chat with customer service has always been helpful. Only 1 time I was sent fakes and in the wrong box. I didn't open and rock my shoes till a few month later then I realized they had been fa... See more

Rated 4 out of 5 stars

The entire process from bidding, being awarded my shoes, the review and receiving my order was seamless and a great experience. I enjoy the feature of being able to see prior sales of the products, ot... See more


Company details

  1. #39 of 68 best companies in Shoe Store
  2. #34 of 44 best companies in Collectibles Store
  3. #66 of 113 best companies in Electronics Store
  4. #67 of 117 best companies in Fashion Accessories Store
  5. #15 of 29 best companies in Handbags Shop
  6. #36 of 46 best companies in Watch Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.

StockX Verified

Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.

Learn more about our Verification process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.

StockX
Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

StockX

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX
.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

A Verification Process You Can Trust

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

StockX Learn more about our Buyer Promise here.


Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

270K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(270,260)

61,191 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bait and Switch

The boot that is pictured on the website visibly looks to have a fuller sole and heel in the style of the "PRO" but the one that was delivered to me has a much flatter sole and a smaller heel and if it would have had the actual picture of the boot delivered to me, I would have not purchased it. I am considering if I want to return it.

July 3, 2026
Rated 5 out of 5 stars

Very good

This was really good.the service was good.i like alot about this.you guys to a little while to get the package here.maybe you can make it faster.

July 3, 2026
Rated 1 out of 5 stars

Tell me, this is Fake?

Tell me, the Same Shoe costs 150,00 euro on locoretro, but Here 1300,00euro ????? 😂😂😂 And i found the Same Shoe for 13.000 Euro 😂😂😂insane in another Plattform??? What is real ??? You wanna f...
US??? Sorry

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

Please update your policy on express…

Please update your policy on express shipping it has caused me a great deal of trouble. Express shipping has 2 options but lacking is the 3rd party aspect. They should know a 3rd party shipper should indeed follow the same 24hr shipping times as if it was purchased via StockX. I had to wait 3 extra days for a refund that wasn’t flagged 2 days earlier. There is no recourse for covering me as buyer in these cases. The seller never shipped and the order was canceled with my efforts. With no course to aid in the recover my funds my frustration got the best of me and admittedly let that shine too much after the 3rd day. Now I’m suspended. I’ll try again next time. Love yall but this order didn’t bring out the best of us.

July 3, 2026

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