Stone Hearts Club Reviews 12

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jewelry Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Gift Shop
  5. Women's Clothing Store

Written by the company

Welcome to Stone Hearts Club, your destination for luxury jewellery, unique gifts, stylish clothing, stationery, and original art. After 20 years in eCommerce working with high-street brands and independent designers, I turned my passion for beautiful, empowering pieces into a full-time mission: creating an online boutique that celebrates style, individuality, and thoughtful design. At Stone Hearts Club, every item is personally sourced and handpicked to ensure the highest quality, craftsmanship, and style. From statement jewellery and meaningful gifts to cosy fashion pieces and inspiring art, our collection is curated to delight, empower, and spark joy. Shopping online for something special can feel uncertain, so we aim to make every experience seamless, trustworthy, and memorable. Supporting our boutique means more than just a purchase—it’s helping a small business dream big. By choosing Stone Hearts Club, you’re joining a community that celebrates independent creativity, female-led brands, and thoughtful design. Whether you’re looking for gifts for women, unique jewellery online, or stylish home and lifestyle items, we’re here to make it easy to find something extraordinary. Thank you for being part of our journey. With every order, you help us continue curating beautiful, empowering pieces that make life a little more magical.


Contact info

4.0

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Wrong item originally sent but seller rectified it

The wrong item was sent but it was corrected after contact with the seller. Happy with the item

March 18, 2026
Stone Hearts Club logo

Reply from Stone Hearts Club

Hi Jan,

I’m so sorry again for the mix-up with your order — that’s completely on me.

I can see you first got in touch on Friday afternoon and followed up on Monday morning. I replied shortly after your second message to confirm that you’re very welcome to keep the incorrect t-shirt, and that a replacement would be sent out to you at no cost.

I completely understand how frustrating it is to receive the wrong item, especially when it’s a gift, and I’m sorry for that initial disappointment. The correct piece is now on its way to you.

If there’s anything further you need at all, I’m always here to help.

Emma
Stone Hearts Club

Advertisement
Rated 2 out of 5 stars

I ordered the leggings with the flowers…

I ordered the leggings with the flowers and SNAKR on the sides. The leggings have flowers and NO SNAKES. The whole reason for ordering the leggings was because of the SNAKES. 😠.👎🏽. Took too long to get so I guess I am stuck with them. The fit (S) perfect.

February 20, 2026
Stone Hearts Club logo

Reply from Stone Hearts Club

Hi Christine,

I’m really sorry to read this and that the leggings weren’t what you expected. That’s certainly not the experience I want anyone to have with Stone Hearts Club.

It sounds like there was a mix up with the design used. Please do get in touch with me directly at info@stoneheartsclub.com so I can take a proper look at this and make it right for you with the correct pair.

Emma
Founder, Stone Hearts Club

Rated 5 out of 5 stars

Beautiful rings

Beautiful rings, so happy with my purchase. And was delivered much quicker than I was expecting, thanks so much, will definitely be browsing again soon!

February 23, 2026
Stone Hearts Club logo

Reply from Stone Hearts Club

Thank you so much Jess! Looking forward to seeing you again soon.

Emma
Founder, Stone Hearts Club

Advertisement
Rated 5 out of 5 stars

Excellent product, excellent service.

I ordered a ring for my wife's 'big' birthday. Ring arrived on time even after being shipped from LA, it was absolutely beautiful and she loved it. Unfortunately I'd got the sizing wrong, so got in touch with Emma to arrange to use the complimentary resizing service. A little while later, newly resized ring arrived and now takes pride of place on my wife's finger. Excellent product, excellent service. Highly recommended!

December 2, 2025
Unprompted review
Stone Hearts Club logo

Reply from Stone Hearts Club

Thank you for your gorgeous review. I’m so pleased your wife loves her ring — and even happier we could perfect the fit for her x

Advertisement
Rated 5 out of 5 stars

Absolutely love this shop!

Absolutely love this shop! Have returned multiple times. Such a great range, it's always hard to choose. Always get comments on the pieces I select. Excellent communication and the products have always arrived so quickly and are beautifully packaged. Completely recommend!

May 2, 2025
Rated 5 out of 5 stars

Excellent from start to finish.

I love my new stacking rings! Communication was excellent throughout. I used the ring sizer to ensure I received the right size, packaging is beautiful, and delivery really fast. Nothing was too much trouble - I will definitely order from here again.

May 5, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look