Ordered an item that wasn’t working properly. Got a voucher for a new product of choice. Exchange went fast and easy.

Useless product. Do not purchase. Battery lasted one winter. Trying to get a replacement battery is almost impossible. Still waiting and 2nd winter almost over. Customer service slow and irritating. Attempted to send replacement but Stoov did not complete my address correctly, so it was returned to sender. No follow up from Stoov, I have had to initiate every move daily trying to make this happen… Now awaiting a second attempt which is infuriatingly slow.

This product doesn’t transfer heat nice and even throughout the mat either. Really disappointed. Waste of money.

I love my Stoov (Homey³ | Original Heated Bottle) and would purchase again. My only disappointment is the fabric, which after just 2 weeks it is piling into small lumps that you can feel. The lumps remove with a sweater comb, but this process stresses the fabric a little.

I bought a heated cushion last winter. I use this most winter evenings & I love it because it means I don’t need to run the costly space heating as much. I also bought a hot water bottle for my daughter in law & she loves that as well.
Nice work Stoov - that’s two happy customers.

My wife is always cold, no matter how warm it is in the flat. So Stoov products came at just the right time for me to give her a little anniversary present. We’ve been using them regularly ever since – they’re excellent quality and have completely won us over.

Cant get it off my wife. Bought it as she was having an operation and though she may like to have it instead of having the heater on. Although expensive the quality is first class.

Finally a heating product that works. I've bought microwave products that are no better than a wheat bag. Hot water bottles aren't particularly safe and you're meant to replace them somewhat regularly.

I've only just got my Stoov and it's so cosy. I like that it's a consistent heat, not scalding and quickly fading like typical options. The battery didn't take long to charge. It's a bit puffier than I expected from the photos, almost like an inflatable mattress. The fabric feels nice. My cat appears to enjoy it, too.

I ordered Wednesday night and it arrived surprisingly quickly (on a Saturday) given it's EOFY sale and ground transport. I think these would make a nice gift and it's worth waiting for a sale.

Lasted one season (i.e., 2 months). Totally useless for this winter. I put it away carefully but it simply doesn't charge properly. Done.

Great Product!

The quality of the product is great and given that Im interested in sustainable product, I really prefer the heating blanket over heating the entire house! However, given that there is no competitor for the products, the prices are a little sharp and high; though cant complain about the quality.

Love the design but above all love the warmth! Amazing products practical and pretty. They come up with items I end up loving before I realise I needed it!! Great quality and great customer service

I got my Ploov and Big hug12-18 months ago to keep warm in Winter. That worked great at a time where I’m reluctant to have the heating on for too long. Now that I have sciatica they’ve been a god send for warming up and loosening my lower back and leg as an added benefit! With the big batteries have been able to use them for hours at a time. Highly recommend.

Fantastic product, arrived quickly in lovely packaging! When I contacted the customer service team via email with a query before placing my order, they got back to me quickly and gave excellent customer service. The Ploov is a brilliant item and I would certainly consider buying another product from Stoov.

Brilliant experience - love the product (electric hot water bottle) and great delivery.

I didn't deal with the company, as I was given the heated cushion for my birthday. Best birthday present 😁 this has made such a difference to me. I suffer with fibromyalgia and most days in pain, especially my back, hips and neck. Oh my goodness, this has helped me so much 😀 I use it every day and the heat soothes the pain. I used to use a hot water bottle, but it never lasted and was too small, so didn't really help. The beauty of this cushion, is it's rechargeable and lasts for ages. I even take it away when we go in our motorhome. It's a game changer for me, I wouldn't be without it. My daughter has the heated blanket which I've tried and really want one, but it will have to wait, as I'm just about to purchase a cushion for my elderly father in law, who suffers with the cold, I know he's going to love it. If you're thinking about getting one, don't hesitate, just buy it, you won't regret it 😁

Very quick delivery. The electric hot water bottle is amazing, became a daiky companion on colder days. Easy to use easy to charge, keeps warm long enough - i have the larger battery version.

For my wife I ordered the Stoov pillow over 12 months ago with the bigger battery. Coming into a second winter it gets used every day. Love the product and is just clever and meets a need that my wife didn't know she had.

Not very warm. But most importantly THEY DONT USE USBC CHARGING CABLE. Selfish, terrible for the environment and incredibly frustrating.

Fast delivery, good product!

I am updating my review on this product after an extremely poor courier experience where the box was dumped in the lift foyer of my very public office building and not delivered to my floor/office. The package was rescued by my employee who happended to spotg it. However, I did recieve very prompt and appropriate response from Stoov. The product is excellent. The quality of the components matches the price point. I did order an extra battery to make sure I always have a charged battery. I wish they had a lap blanket style Stoov as well. The cordless feature is excellent and the feedback of what the setting are through led lights is excellent. Reccomend the product.