While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Sent my phone to Stopoint, delivered March 16 (tracking confirmed). Provided payoff receipt as requested. It has now been over 2 weeks with no payment and no response from support. I’ve attempt... See more

Rated 5 out of 5 stars

I've used Stopoint two times now, and each transaction was straight forward and accurate. They make shipping easy. If you're honest in your assessment of the condition they are very fair and honor the... See more

Rated 1 out of 5 stars

Worst decision I ever made in regards to selling my phone was using Stoppoint. It took over two months to receive my payment - yet once receipt of my phone was confirmed they immediately reduced the p... See more

Rated 5 out of 5 stars

I sent in my iPhone 5s and received full payment. Payment did take longer than 24hours but the inspection of the phone was over Easter weekend so it may explain the delay. Shipping was very ea... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value. When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote and our 24-hour payment policy make us stand out as the number 1 place in America for electronics reCommerce. For an immediate offer, visit us at stopoint.com


Contact info

2.9

Average

TrustScore 3 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy transaction - will do business again

I sent in my iPhone 5s and received full payment.

Payment did take longer than 24hours but the inspection of the phone was over Easter weekend so it may explain the delay.

Shipping was very easy, after I filled out my info online I was emailed a shipping slip that I printed out and taped to a padded envelope.

I sent off the package and tracking info given to me.

April 17, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Received my check within 4 days of …

Received my check within 4 days of Stopoint receiving my IPhone. I was a little reluctant at first to use Stopoint because I had not heard about them. So I researched them and found out that they were mentioned on a number of websites as a new start up. Still a little nervous about sending in my phone to a relatively new company, I called and spoke with Ally Simbert of Stopoint just to get a comfort feel of who they were. After speaking to Ally for about 15 minutes, he put me at ease and I decided to move forward with the transaction. Their website is plain and simple. You enter in the model of your phone and the condition it is and it gives you a value based on your description. From there, you simply follow the directions on their website and send in your phone to Stopoint. That's it. They gave me the highest value by far of any website for my IPhone 7 Plus and recommend them highly.

April 12, 2017
Unprompted review
Rated 5 out of 5 stars

Really easy

Really easy, was quoted a price, printed shipping label, sent the IPhone in and had a check in 5 working days

April 10, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Awesome

Awesome! Best price offered.. Fast turnaround. Could not be more pleased

April 10, 2017
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier

My experience was excellent. I had a couple of questions for customer service that were answered promptly. Shipping was easy and I got my payment quickly. Kudos!

April 10, 2017
Unprompted review
Rated 5 out of 5 stars

Super easy

Super easy, the hardest part was finding a box to mail it in. I chose to be paid by check and had the check 8 days after my phone was received. I have never sold a phone before just traded in for an upgrade but I will be selling them to stopoint from now on.

April 9, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great

Great , payment took longer than expected. Easy service

April 8, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fair Price

Easy + quick process * fair price = recommend to anyone wanting to sell their iPhone and/or apple watch

April 8, 2017
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look