Storage Choice Reviews 453

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and accommodating, making the entire process smooth and stress-free. People frequently highlight the excellent service, noting the ease of access, clear communication, and overall efficiency. The facilities are often described as clean, secure, and well-maintained, contributing to a positive user experience. Consumers also appreciate the fair pricing offered by the company. However, some customers also noted concerns regarding pricing, mentioning that they found alternative storage options at significantly lower costs.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Facilities

Users describe positive interactions with facilities. Customers consistently praise the cleanliness and... See more

User experience

Reviewers consistently report positive feedback about the user experience. Customers describe the process as... See more

Price

Reviewers highlight positive aspects of price, with many finding the pricing competitive, fair, and... See more

Based on these reviews

Rated 5 out of 5 stars

Gina was a pleasure to deal with from start to finish. The storage facility is immaculate and security access easy to operate. Would definately recommend using Storage Choice for short or long term us... See more

Rated 5 out of 5 stars

This is the 2nd time I have used Storage Choice- Sumner Park, for long term storage between moves. Paul & Jeff are always so helpful with suggestions of size of storage unit needed. I am also a repeat... See more

Company replied

Rated 5 out of 5 stars

Easy access to storage, security ++, has many storage units to accommodate ones storage requirements. Can use Storage Choice vehicle for shift to unit which saved me $$$. I found Gina the Manager so... See more

Company replied

Rated 5 out of 5 stars

Guys on site were great; provided advice, gave a heads up about everything we needed to know. Easy process, easy access = great storage experience. Would absolutely recommend Storage Choice Albion.

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility

About Storage Choice

Written by the company

Storage Choice offers a range of storage sizes in secure first class conditions and our friendly team of professionals will help work out the right storage space for you, at the best possible price.

At Storage Choice you can store it all from boats, to precious wines and we provide free use of a courtesy truck or trailer when you move-in. We also have a full range of quality packaging supplies and extras to make self storage easy.

View the Storage Choice locations here or contact us to arrange an inspection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

453 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

Gina was a pleasure to deal with from start to finish. The storage facility is immaculate and security access easy to operate. Would definately recommend using Storage Choice for short or long term use.

April 2, 2026
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Rated 5 out of 5 stars

Adam is a legend we need more Adam’s in…

Adam is a legend we need more Adam’s in this world !!

April 2, 2026
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Reply from Storage Choice

Thanks so much for the awesome feedback! We couldn’t agree more—Adam is an absolute legend and we’re lucky to have him on the team. We’ll be sure to pass this on to him, it’ll make his day!

Rated 5 out of 5 stars

Helpful friendly staff

Helpful friendly staff, clean storage area, easy access and safe protected storage.

March 28, 2026
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Reply from Storage Choice

Thank you for the great feedback! We’re so pleased to hear you found our team helpful and friendly, and that you were happy with the cleanliness, accessibility, and security of the facility. We really appreciate your support and are glad we could provide a positive storage experience!

Rated 5 out of 5 stars

Quality storage units and security.

Quality storage units and security.
Excellent service from staff.
Easy to follow accounts

March 10, 2026
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Reply from Storage Choice

Hi Greg, thank you for your wonderful review! We're so pleased to hear you’re happy with the quality and security of our storage units, as well as the service from our team. We really appreciate your feedback and your support! 😊

Rated 5 out of 5 stars

Storage Choice Nails it for me

Adam at Bundamba worked hard to ensure my needs were met and SC was competitively priced

March 10, 2026
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Reply from Storage Choice

Hi Bill, Thank you for the great review! We’re so pleased to hear Adam at our Bundamba facility worked hard to make sure your needs were met. Providing helpful service and competitive pricing is something we always strive for. We’ll be sure to pass your kind words on to Adam. Thanks again for choosing Storage Choice!

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Rated 5 out of 5 stars
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Reply from Storage Choice

Hi Andrew, Thank you for the great review! We're glad to hear you like the setup and our storage sheds. We work hard to keep the facility convenient and easy to use for our customers. We really appreciate the feedback and hope to assist you again in the future!

Rated 5 out of 5 stars

Recommend and will use again

really great service❤️ for excellent price😍, staff that makes a difference👏🏽

would give 6 stars for the great service⭐⭐⭐⭐⭐⭐

March 10, 2026
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Reply from Storage Choice

Thank you so much for the amazing feedback! ❤️ We’re thrilled to hear you received great service at an excellent price. Our team works hard to make every customer’s experience a positive one, so it’s wonderful to know the staff made a difference for you.

And we’ll happily take those 6 stars! ⭐⭐⭐⭐⭐⭐ Thanks again for your support—we really appreciate the recommendation!

Rated 5 out of 5 stars

Great clean facilities

Great clean facilities, customer service was wonderful and prices are competitive, thanks team

March 10, 2026
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Reply from Storage Choice

Hi Simone, thank you for the great review! We're so pleased to hear you found our facilities clean, our customer service wonderful, and our pricing competitive. The team really appreciates your kind feedback. Thanks again for choosing us! 😊

Rated 5 out of 5 stars

GREAT TEAM EASY TO WORK WITH

Easy to work with
Simple transactions - nothing I asked what too difficult. Abbey at the reception is great.

March 9, 2026
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Reply from Storage Choice

Hi Paul, thank you for the fantastic review! We're so glad to hear you found the process simple. It's great to know Abbey was able to help and made your experience a positive one — we'll be sure to pass on your kind words to her. We really appreciate your support! ⭐

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Rated 5 out of 5 stars

An excellent experience from beginning to end!

We had an excellent experience with Storage Choice Strathpine. Friendly staff from start to finish. Simple billing and payment. A clean and tidy and safe environment. And a simple process when we vacated after our house move. Excellent from beginning to end. Would happily use them again.

March 3, 2026
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Reply from Storage Choice

Hi Jen, thank you for the fantastic review! We’re so pleased to hear you had an excellent experience with Storage Choice Strathpine from beginning to end. It’s great to know our friendly team, simple billing process, and clean, safe environment made your storage experience easy during your house move. We really appreciate your kind words and would be more than happy to help again if you ever need storage in the future. Thanks for choosing Storage Choice! 😊

Rated 5 out of 5 stars

Easy access to storage

Easy access to storage, security ++, has many storage units to accommodate ones storage requirements. Can use Storage Choice vehicle for shift to unit which saved me $$$.
I found Gina the Manager so friendly and accommodating. Thank you Gina.

February 27, 2026
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Reply from Storage Choice

Hi Rob, thank you for the wonderful review! We're so glad to hear you found the facility easy to access and secure, and that the range of unit sizes suited your storage needs. It's also great that the complimentary vehicle helped make your move easier and saved you some money.

Gina will be delighted to hear your kind words—she always strives to provide friendly and accommodating service. We really appreciate you choosing Storage Choice!

Rated 5 out of 5 stars

The service from your onsite manager is…

The service from your onsite manager is amazing! My second time storing with you and bothe times great experiences

March 1, 2026
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Reply from Storage Choice

Hi Luana, thank you so much for your wonderful feedback! ⭐️

We truly appreciate you choosing to store with us again — it means a lot to know we’ve delivered great experiences both times. I’ll be sure to pass your kind words on to our onsite manager; they’ll be thrilled to hear this.

Thanks again for your continued support, and we’re always here if you need us in the future! 😊

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Rated 5 out of 5 stars

Excellent storage facility with profesional staff

Excellent storage facility with outstanding customer service. The staff are extremely friendly, professional, and always willing to help. They respond quickly to any questions and provide clear information at all times

February 5, 2026
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Reply from Storage Choice

Hi Luis, thank you so much for the 5-star review! We really appreciate your kind words about our facility and team. It’s great to hear that you found our staff friendly, professional, and responsive — providing clear information and great service is exactly what we aim for. Thanks again for choosing us, we’re always happy to help! 😊

Rated 5 out of 5 stars

Lovely service

Lovely service and great price

February 2, 2026
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Reply from Storage Choice

Hi Macauley, thanks so much for the 5 stars! ⭐️ We’re really glad you enjoyed the service and found the pricing great. We appreciate you choosing us!

Rated 5 out of 5 stars

Highly Recommend!!

So easy, these guys are great. We had a unit for year……..no complaints here! 5 stars 🌟

February 2, 2026
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Reply from Storage Choice

Hi Karen, thanks so much for the 5 stars! 🌟 We’re thrilled to hear everything was so easy and that your year with us was hassle-free. Really appreciate the kind words and your support — all the best, and we’re here anytime you need us again!

Rated 5 out of 5 stars

Storage Choice Review

Was a very painless, easy experience, helpful staff and easy to access but also very secure facility. would recommend to anyone looking for secure storage here on the sunshine coast.

January 15, 2026
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Reply from Storage Choice

Thank you for the fantastic review! ⭐ We’re so pleased to hear you found the experience easy and stress-free, and that our team and secure, accessible facility met your needs. We really appreciate the recommendation and look forward to helping again if you ever need storage on the Sunshine Coast.

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Rated 5 out of 5 stars

Very easy, no fuss way to store goods

Unit and whole of storeage property was clean and welll maintained. Earle responded to our questions prompty and forwarned of invoice or that it hadnt been paid. Very easy no fuss storeage.

January 12, 2026
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Reply from Storage Choice

Thank you for your great 5-star review! ⭐
We’re glad to hear you found the unit and facility clean and well maintained, and that Earl was prompt and helpful in keeping you informed. We really appreciate your feedback and are pleased we could provide an easy, no-fuss storage experience.

Rated 5 out of 5 stars

Great friendly staff and the service…

Great friendly staff and the service was excellent.

December 23, 2025
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Reply from Storage Choice

Thanks so much for the 5-star review! ⭐️
We’re really glad you found our team friendly and the service excellent. Your support means a lot, and we truly appreciate you choosing us.

Rated 5 out of 5 stars

The staff were all lovely

The staff were all lovely, the process was smooth and easy, communication spot on.
Thank you

January 1, 2026
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Reply from Storage Choice

Thank you so much for the lovely review! ⭐️
We’re thrilled to hear our team made the process smooth and easy, and that our communication hit the mark. We really appreciate you choosing us and taking the time to share your experience. Thanks again!

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