While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We are a group of design freaks with OCD & ADD, so everything has to be perfect. We are the Generation Y born with entrepreneurial gene. we care for the environment; we care for social causes. Thus, there’s StorageWorks! We design our products in a way to help you declutter like a ninja, and we try our best to use only eco-friendly and cruelty-free materials.
United States
4.3
14 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I accidentally ordered the wrong size baskets. I alerted the company immediately and they were prompt and worked with me for a quick resolution. I would highly recommend them and plan on placing another order soon.
Product is well made and easy to assemble. It’s hard to find exact product measurements on the website between sizes of the same product. What I received was smaller than I expected but will still work. I love the attached lid!
My niece wanted this for their motor home. Said it would make more space than what they had. She likes it.
The product is great, but the shoe storage container is very large. I've been trying to contact you to return it and nobody is returning my emails.
Reply from STORAGEWORKS
Hi Monica,
Thank you for your feedback. We sincerely apologize that our response was not successfully delivered to you due to a system error. We have since fixed this issue to ensure timely communication.
We have also checked our records and noted that we later managed to get connected with you and processed a full refund for the shoe storage container.
We appreciate your support and hope to have the opportunity to provide you with better service in the future.
Best regards,
Hannah | Customer Service Officer
STORAGEWORKS Customer Care Center
Still waiting on response. Lack of customer service and answer to question has been poor and frustrating.
Reply from STORAGEWORKS
Dear Jordan,
Thank you for taking the time to provide this feedback and make us aware of the deficiency in our customer support. We understand how frustrating it can be to wait for a response and sincerely apologize for the inconvenience you've experienced.
The delayed response falls short of the standard of service that we aim to uphold, and we want to assure you that we have taken steps to prevent this from happening again. Our customer support team has undergone additional training and stricter supervision to ensure we provide timely and effective assistance to our customers.
Once again, we apologize for any negative experience this has caused. We hope for the opportunity to regain your trust and provide you with satisfactory service.
Best regards,
Lucia | Customer Service Officer
STORAGEWORKS Customer Care Center
These storage boxes are beautiful, easy to assemble, sturdy, look great in our bookcase, and are an excellent storage solution for my family & I!
Sturdy products! Super cute and useful. I would recommend buying from them
I love shopping with Storage Works. ( This is 3rd order). Everything always comes as shown and described. Great durable quality too. I highly recommend their baskets and storage options.
We are repeat customers because you have great products that met our storage needs, thanks!
I absolutely love StorageWorks products! I came across one of their fabric storage bins with cotton handles on Amazon a few years ago and I was amazed by the design and quality. I don't like how Amazon overuses packaging so I now only buy from their website. They have great customer service. You can tell they take pride in their products and they care about your needs!
I absolutely love StorageWorks. Their products are amazing. I have a few I love. I love to be organized and they help with that.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
