Horrible Business and fraudsters
Horrible people. Robbed me of $2000 USD bulk order. Have not been able to recoup despite tons of messages and legal help in Morocco has been horrible.
February 25, 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.9
Average
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No Customer Service - I've Been Ghosted
I ordered a pair of slippers from Biyadina, but unfortunately, my experience was extremely disappointing. The product arrived in unacceptable condition – dirty, fraying fabric, stray stitches, visible cut lines, and overall sloppy craftsmanship.
I contacted the company and provided photos as requested. They offered two options: return for a refund or receive a replacement pair. I opted for a refund and asked for a return address, but after that, communication stopped. Despite multiple follow-ups, I received no response for weeks.
Eventually, I noticed a small credit on my credit card. After checking my spam folder, I found a refund notification email. While they did issue a refund, it was in the wrong currency – 46.55 MAD instead of the 46.55 USD I had paid. This converted to just $6.67 CAD, while my total out-of-pocket cost was $100.44 CAD (including $34.17 CAD in import fees). This refund was issued on Feb 8, 2025, and all attempts to contact them since then have been ignored. They've effectively ghosted me.
This was a frustrating and costly experience. I would not recommend purchasing from Biyadina based on the poor product quality, lack of customer service, and mishandling of the refund.
May 28, 2025
Easy to order and process payment
Easy to order and process payment. Quick delivery. Great product!
January 7, 2025
Good product and well made
January 2, 2025
Very good service
Very good service, the only complaint I have is that you need to make them left and right, not either, very hard to assess which foot to use
December 20, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.