I recently placed an order through the Chelsea online store and impressed by the experience. The website layout is clean and made finding exactly what I wanted incredibly straightforward. The checkout... See more
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My 10% member discount was not applied at checkout. This was for a 26/27 Chelsea stadium shirt which after just renewing my true blue membership only a couple of days ago for the umpteenth time. This... See more
Took me a few minutes to realise that each seat ticket was selected individually one by one opposed to the number required from a drop down list ,otherwise was quite simple to complete. I wanted to c... See more
Exceptional customer support. They helped me get a wrong order fixed immediately. Good sale prices for quality products, fast delivery. Will order again in the future. Thank you.
Company details
Written by the company
The Chelsea FC Official Store is the only destination for fully authenticated Chelsea Football Club merchandise, operated in partnership with Nike. Every item is 100% officially licensed by Chelsea FC and guaranteed authentic — from the brand-new home kit to training wear, headwear, gifts and accessories, and past season kits in the clearance sale.
Contact info
Chelsea FC Store c/o Fanatics International Touchet Hall Road, M24 2FL, Manchester, United Kingdom
- +44 (0)333 331 2061
- customerservice@chelseamegastore.com
- store.chelseafc.com
4.3
Excellent
136 reviews
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It was easy to order the hardest thing…
It was easy to order the hardest thing was to choose the items that I wanted with the choice I was giving
July 31, 2026
Quality shirt and does what it said.
Quality shirt and does what it said.. It looks really good but may price out some supporters..
July 31, 2026
Cute kits for the kiddos
April 30, 2026
First soccer game at this level i have…
First soccer game at this level i have been at and to watch Chelsea FC play.
I did think the interview and function was over quick especially for the price.
But a good night over all.
July 28, 2026
All the way to Australia
Ordered the new Chelsea shirt and received it within 10 days . It can take longer ordering stuff from the next town haha . I live in South Mission Beach Australia
June 17, 2026
The company dealt with my order quickly…
The company dealt with my order quickly with no issues.
July 31, 2026
VERY SLOW customer service with AI response
VERY SLOW customer service with initial unhelpful AI response that makes the process even slower.
July 1, 2026
it was a very nice top it’s way better…
it was a very nice top it’s way better in person
June 18, 2026
Packed dreadfully hat was squashed and…
Packed dreadfully hat was squashed and mid shaped! All my items were squeezed into the smallest box and as it was a gift I was very unhappy to which I emailed and got no response what so ever
March 7, 2026
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