Don't bother.
The product is poorly constructed with low quality capabilities, the instructions and steps to do anything are complicated, and ultimately the product failed to work at all. The customer service took too long to respond and only promised a replacement which is taking forever and will likely be just as useless as the original. Why create an underwhelming product only for the sake of frustrating your customers? They can't be making a profit, and if they are, it is achieved by distributing a throw away item manufactured by poorly compenensated workers.
Reply from Lensera
We’re very sorry to hear about your experience and sincerely apologize for the frustration caused by the product’s performance, the instructions, and the delays in communication. We understand how disappointing it is to receive a product that does not work as expected and then have to wait for assistance.
We take your feedback seriously, including your concerns regarding the product quality and the time it took to respond. As discussed with you via email, a replacement has now been processed. We hope this resolves the issue and gives us the opportunity to provide you with a better experience.
We understand that simply processing a replacement does not erase the frustration you have experienced, but we are committed to ensuring that your concern is addressed. We appreciate you bringing this matter to our attention and hope the replacement arrives promptly and performs as expected.