Store Wooask Reviews 2

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never again WOOASK !

On April 2nd, 2026 I orderd an paid for Wooask A9 4G Standalone Translator Earbuds with ChatGPT but got only AI Translator earbuds A9S, what are not "standalone" (without built-in SIM card module!). I urged the correct delivery three times but received neither the correct device nor any reply, nor any refund. The delivered device does not work offline!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

I would like to share my personal…

I would like to share my personal experience with the **Wooask A9 4G standalone translator Earbuds**, a Chinese product that I purchased in March 2026.

First of all, I should say that the company’s support team only responds politely to your emails **before** you buy the product. As soon as they receive your payment, most of your emails are ignored—especially if they contain any criticism. After receiving the product, I sent them four emails, and they replied to only one.

Secondly, the device’s capabilities are clearly exaggerated. The device cannot continue translating for more than about 1-2 minutes—and even then, the translation is not accurate; you often have to guess the intended meaning of the sentence. So what happened to the AI and the so-called quad-core processor? No one knows. The claimed 98% accuracy simply never happens. After at most two minutes of continuous translation, the device suddenly stops and fails to continue. Therefore, it is not suitable for use in classrooms, seminars, lectures, or even short business meetings with foreigners. In fact, it can even become a distraction, since it does not provide reliable translations.

Third, the response time is very different from what is stated on their website (Under half a second !!! No way). In reality, the device is extremely slow. In one test, I had to wait 29 seconds for the translation to start, which means you miss a large portion of the speaker’s content.

Fourth, the recording feature is also weak. The audio quality is not acceptable unless you are very close to the speaker, means the MIC is not enough good. I have tested all these features multiple times and recorded videos as evidence.

Fifth, the price is quite high. You would expect that by paying around $300 USD, you would receive a reasonably high-quality product—but that is not the case. What you get is mostly superficial design and an attractive appearance. The price does not match the quality at all; essentially, you are paying for how it looks.

Sixth, despite their claims, they do not cooperate with returns or refunds if you are dissatisfied with the product.

Therefore, my recommendation is: **do not waste your money and look for alternative solutions.**
thanks

March 13, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look