While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order not delivered and no response
Ordered a shirt from them on 12th June and as of today we are still waiting over a month later. Impossible to contact them for an update and when I eventually managed to speak to someone they made false promises and now refuse to respond to calls and emails. No shirt or refund has been given so they have essentially taken our money, failed to provide the product and will not sort the issue. Avoid at all costs.
Sub-standard football shirt
I bought a home shirt for my Grandson which cost £70. After just over 6 months the name a number on the back of the shirt started cracking and peeling. The shirt is unwearable as it looks really scruffy. It was washed and treated as you'd expect. I complained to man Utd Store, but all I got back was it's over 6 months old so out of warranty. So we will not help you. After a second email to say they could offer some sort of goodwill gesture, all I got back was, we already told you that we will not help you. So, I would be very reluctant to spend my hard earned in this shop again, with the dismissive customer service they dish out.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








