StoreFeeder Reviews 123

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great communication and always happy to help with any issues. From Onboarding with Matt Smith the process was very smooth and informative. Thank you for the help.

Company replied

Rated 5 out of 5 stars

Very smooth transition to using Storefeeder, we were assigned a fantastic implementation support who helped work through any stumbling blocks and make the use of the system smoother and more efficie... See more

Company replied

Rated 5 out of 5 stars

StoreFeeder was the right move for Carvanbits. It's saving us at least 5 hours everyday. The software is very complex, same time easy to use. If any problems, it was resolved same day. Now we don't ha... See more

Company replied

Rated 5 out of 5 stars

Kane and the onboarding team were very helpful and patient while we were setting up and going live. Now we are live storefeeder is savings us at least 4 hours every day as it takes away the mundane ta... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Information provided by various external sources

StoreFeeder is a hugely approachable enterprise class software company. Our aim is to help businesses grow by providing them with high quality solutions and support for their multi-channel ecommerce operation. Our clients are not just another number. We’ve grown up within the ecommerce industry so we understand the trials and tribulations you’ll be facing, we’ve got front row seats to the show. Our experience, our dedication to getting it right, and our drive to be the best has served our clients well over the last 10 years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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Rated 5 out of 5 stars

Hands down the best e-commerce…

Hands down the best e-commerce inventory management system on the market.

August 16, 2019
Unprompted review
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Reply from StoreFeeder

Johnny - thank you very much, we appreciate your review - team StoreFeeder

Rated 5 out of 5 stars

Fantastic Multi-Channel platform with UK based assistance

We've been using StoreFeeder for a while now and have been really pleased with everything that it has to offer. We receive calls from other competing platforms trying to sell us their product/service, but we've got no reason to look elsewhere! The customer service team based in the UK are spot on. All the team are extremely knowledgable and helpful. Kane originally helped us during the on boarding phase and it couldn't have been any smoother! They will also always consider any requests, suggestions or updates to the software, which is something we love!

All round excellent company! Keep up the good work!

August 15, 2019
Unprompted review
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Reply from StoreFeeder

Thank you for your review - we appreciate it and it shows that the hard work we put in pays off and equates to benefits that our customers receive. Thank you again - Team StoreFeeder

Rated 5 out of 5 stars

StoreFeeder is the best out there in my opinion

We been with StoreFeeder for two months so far and we went fully live about 5 weeks in after a small delay with an extra feature that was not present initially. I can truly say the experience has been fantastic, its great to deal with a British company that has the support staff based in the UK, and they know the product so well that you get answers. Kane was our on-boarding point of contact and nothing seemed too much trouble, I asked lots of questions and all were dealt with professionally and quickly. Its still early days and we have asked for certainly features that our particular platform (Bluepark) seems to be missing. I have confidence that in time these will be resolved. I have no hesitation in recommending StoreFeeder. Multi-channel is a complicated business and StoreFeeder seems to be the best out there. The software works really well and if something goes wrong or you have a query, they are there if you need support.

August 15, 2019
Unprompted review
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Reply from StoreFeeder

Martin, thank you - reviews like this make this job a pleasure. I am so pleased that your onboarding has been smooth I was aware of the missing feature too and I am glad that the team kept you up to date and we worked together to get a resolution. Thank you for the review and for working with StoreFeeder - Kind regards Team StoreFeeder

Rated 5 out of 5 stars

I've been using Storefeeder for a while…

I've been using Storefeeder for a while now, and found it to be excellent. I was paying another company 2/3 times as much £ for the same features.

Listing products and controlling stock is easy. Printing invoices and shipping labels a breeze.

If any problems the support staff answer quickly with advice or a solution.

August 15, 2019
Unprompted review
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Reply from StoreFeeder

Paul, thank you for the ind review and thank you for mentioning support. That team works very hard and we do our best to address issues and act speedily. Reviews like this means the hard work we put in pays off. Thank you again and thanks for working with us - Team StoreFeeder.

Rated 5 out of 5 stars

Amazing company been with them for many…

Amazing company been with them for many years now.
They are extremely helpful and the software is excellent.

Highly recommended

August 15, 2019
Unprompted review
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Reply from StoreFeeder

Thank you for your review and your kind words. This proves the work that we put in benefits the customers and we'll keep at it - many thanks Team StoreFeeder

Rated 5 out of 5 stars

Best multichannel system out there

I have been using StoreFeeder since 2013 and is the best system I have tried.

The system offers all the functionality you need and more to have control of my listings on the many channels I operate on. As well as using it for its warehousing & order picking. I am sure there are features that I don't even use which could still make life easier.

It offers the best value of a product in its category, and I hope to still be using it for a long time.

July 19, 2019
Unprompted review
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Reply from StoreFeeder

Chris - I just wanted to say thank you for your review and kind words. We have put a lot of time and care into the platform and the fact that it is working so well for you is testament to that work. Thank you again we appreciate the review.
Team StoreFeeder.

Rated 5 out of 5 stars

Simple, Easy to Use, Amazing Support, Friendly Company!

Its taken me a long time to take the leap and change to another 3rd party software. I was previously with Volo and had been with them since 2008 but had found the lack of support and updates was causing our business to loose money. We therefore made the decision to look elsewhere and i am so glad we did.

We have officially been using StoreFeeder for 3 weeks and the support has simply been amazing. All our listings are supported and we are processing all our orders. Its a simple, straightforward and reliable system for inventory and order management.

Cost: It is a fraction of the cost of what we were previously paying and has already saved us money as it supports 2D barcoding.

Support: Kane was my main point of contact throughout the on-boarding process, although Jack has also been very helpful. I really can not rate Kane highly enough. He was always quick with getting back to me via email or just a phone call away and nothing was ever too much trouble.

Over all if you are looking for a company that will make changing systems easy and a software that is simple to use but has all the functionality you need, then look no further!

July 8, 2019
Unprompted review
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Reply from StoreFeeder

Clare, thank you for this great review. And thanks for choosing StoreFeeder, we work very hard to help our customers and this shows that we are going in the right direction. Thanks too from Jack and Kane, your words are much appreciated.

Team StoreFeeder

Rated 5 out of 5 stars

Easy, Intuitive MultiChannel Software - Best On The Market

Having experienced seven years using Linnworks, with all their ups and downs, poor support, not to mention the recent pricing change debacle, we finally decided to look at alternatives in the marketplace.

Having trialled a few alternatives, we finally decided on StoreFeeder, as it appeared to cover all aspects of multi channel management in a friendly and intuitive interface.

I can whole heartedly say this was the BEST business decision of the year by far for us.

Moving order systems, when you have 11 channels, was never going to be an easy process but the onboarding process, overseen by the experienced and capable Kane, was a painless well thought out experience, allowing us to be up and running within a couple of weeks, with minimal disruption to out work flow.

The more we are using StoreFeeder, the more we find nice little extra touches designed to help the business process flow smoothly. They are well thought out, logical additions that have clearly been added in by a team who know what e-commerce is about, rather than just a group of techy programmers.

We are now looking forward to utilising all aspects that Storefeeder provides, rather than just making do with the basics as we were with our old system. The benefits of moving across are already self evident and I'm sure will become even better over time.

For anyone looking for a functional, easy to use multi-channel solution, do yourself a favour and get a trial of StoreFeeder, and hopefully, like us, you'll experience a modern, clean interface with all the features you could want to manage your business.

July 2, 2019
Unprompted review
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Reply from StoreFeeder

Thank you - we appreciate this and we appreciate your business. We value our high standards of service and put the user experience as a priority in everything that we do. Your review validates this and we will continue to put these priorities at the forefront of what we do . Thank you again and we are happy to be working with you.

StoreFeeder Team

Rated 5 out of 5 stars

After comparing many options on Shopify...

...for a third-party solution that could assist with the inventory management and order fulfilment side of things, StoreFeeder was a clear winner for us. Using StoreFeeder, we've managed to maintain a good level of control on Shopify whilst maintaining a single view of the truth on things like inventory and pricing across both platforms.

Highly recommend the platform, especially if you might have multiple sales channels. My only improvement would be for the possibility for data to be read from channel to StoreFeeder (rather than the other way around only) when there is only one sales channel in place. Other than this, brilliant product and fantastic team to support it - big praises to Nick for a great on-boarding experience and Kane for the fantastic ongoing set-up support, which helped to get our project live and ready in a short space of time. The team are endlessly patient and always willing to help - would definitely use again!

July 1, 2019
Unprompted review
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Reply from StoreFeeder

Hi Louisa - thank you for your kind review. As you have experienced we do our best to work with you and deliver the best for your business. It 's a pleasure to work with you and the team at East and we look forward to seeing the East eCommerce business grow and develop. All the best - Nick

Rated 5 out of 5 stars

The Best Solution I Have Used!! (and I've used a few)

Over the last few years I have used many different eCommerce solutions not being with one for longer than 9 months as they never have lived up to what was promised, but then we joined Storefeeder. We have now been with Storefeeder for a few years and would not look anywhere else.

There are many reasons why I would (and have) recommended this software to people, from the easy on-boarding process to how user-friendly it is. Storefeeder ticks every box.

Since using Storefeeder we have increased our annual turnover, speed up processes such as, listing products to channel, dispatch, picking, packing, accounting (with the API integration we have with our accountancy software) All this has helped us maximise profit.

I cannot thank Storefeeder enough for the help and support and looking forward to many more years together.

June 12, 2019
Unprompted review
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Reply from StoreFeeder

Thank you Jack for your kind review. We appreciate it.

Team StoreFeeder

Rated 5 out of 5 stars

Great software and excellent customer…

Great software and excellent customer support would highly recommend.

June 7, 2019
Unprompted review
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Reply from StoreFeeder

Devon, thank you for this, we appreciate it . Kane especially.
Kind regards
Team StoreFeeder

Rated 5 out of 5 stars

On Tuesday 14/5/2019 at 8pm I was…

On Tuesday 14/5/2019 at 8pm I was working late (as per normal) and I happened to look at our eBay Shop. Then my whole world fell apart as I discovered that our listings were disappearing before my eyes.
I sent an urgent email to the Managing Director of Storefeeder explaining what was happening (including my phone number). I know how good the Storefeeder team are as they always surpass themselves with their help and guidance.
I was hoping to get a phone call early on Wednesday, but to my surprise, the MD rang me within 1 minute of my email being sent.
I explained in more detail the problem and Brian contacted his team and got everyone looking at what was happening.
After a very fast, effective response the problem was diagnosed as an eBay issue with us regarding our listings.
The effectiveness of the Storefeeder team was very impressive, but I knew that as I have daily dealings with them.
If you need a platform to help with your selling and to eradicate wasted time, then Storefeeder is that platform. Amazing company, Amazing staff from the Managing Director to the support team.
I highly recommend them.
Thank you for all of you help.
Daren
Port Shipping Ltd

May 18, 2019
Unprompted review
Rated 5 out of 5 stars

Have been working with Storefeeder for…

Have been working with Storefeeder for a long long time. Very proactive company, solves issues quickly ( if there are any) what i like most is that they are willing to walk extra mile to make sure that their client is happy. Always takes clients opinion on board, willing to customise based on client request. walks in line with client requirements and needs. Help to manage inventory and daily dispatches efficiently. Hassle free, easy to use and generally all technical support is extremely friendly and helpful. Definitely would advise.

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Definitely Highly Recommended!

Brilliant company and brilliant software that makes processing orders and dispatching super quick and easy! Integrates all my channels and couriers. Highly recommended and I cannot fault their customer service, always happy to help. (Thank you Kane!)
This software really does make a difference to my business.

April 17, 2019
Unprompted review
Rated 4 out of 5 stars

I’ve been very happy with Storefeeder…

I’ve been very happy with Storefeeder over the last 6 months. It’s enabled me to process twice as many orders each week and save valuable time by not having to manually adjust stock levels on multiple platforms anymore!
I’ve had a few glitches along the way (nothings perfect) but the support team (Kane especially) have always been there to solve any issues quickly with no downtime to my shops! I highly recommend them.

March 18, 2019
Unprompted review
Rated 5 out of 5 stars

Storefeeder has transformed my business

I honestly cannot thank Storefeeder enough.

There software has gave me the ultimate solution to the nightmare that is stock control in the ecommerce industry! Selling on multiple channels is extremely hard to do without any software, to the point we actually lost one of our channels due to poor service. Since we have installed Storefeeder we have not had a SINGLE operational issue, quite literally overnight transformation and now we at the stage we are getting all of our channels back and sales will be on the up.

From Listing items together to managing your stock efficiently I honestly cannot fault the whole system. On top of that the absolute amazing customer service Kane gave us on the on boarding process makes store feeder stand out from the crowd in regards to service.

Usually it is the Business thanking the customer for the custom but I would like to personally thank Store feeder for changing my business completely

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing Software and Support

Amazing Software and Support, i have used 3 other well-known software companies and this is by far the best and easiest to use and can do everything that i need. I am not tech minded (and don't want to be).
Moving over was very easy and straight forward and didn't cost anything (like other software companies) Kane was amazing at helping us through this.
Customer support is brilliant very informative.
Listing new stock is so quick and easy to all my channels which saves so much time. The SF exporting and importing is excellent for updating items in bulk and far better than any other ones i have used in the past.
Order page is so quick for dispatching.

so far i cannot fault Storefeeder at all and would definitely recommend it to anyone from small to large business, just wish i had found it a lot earlier, would of saved me a lot of time and money!

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

Best option in this area by a long shot

I am a genuine business owner using StoreFeeder to manage stock, orders, prices, shipping etc. across currently Amazon UK, DE, FR, IT, ES, COM and CA as well as eBay UK, DE, FR, IT, ES and multiple Magento stores. StoreFeeder manages over 120,000 orders per year.

The SF support team are far and above any other similar service company that we have used or read feedback on. We've always been impressed with the level of knowledge and willingness to help of everyone in the SF team.

The platform itself functions very effectively in terms of the breadth of it's capabilities and also the consistency of it's operation and I wouldn't hesitate in recommending it strongly to anyone looking for a platform to manage their online accounts.

August 23, 2016
Unprompted review
Rated 5 out of 5 stars

Major step forward with Storefeeder. Multi-Channels - One solution

After using a well known multi-channel software company, we were very disappointed and after 6 months we had achieved nothing!

StoreFeeder has enabled us to quickly manage inventory and the speed of order processing has increased dramatically. We now have much more time to focus on other jobs whilst StoreFeeder takes care of the rest.

One of the main things I have been impressed about with StoreFeeder is how they listen to client feedback and implement many improvements and features. We have had a lot of custom additions to our account which has helped integrate our unique processing tasks very smoothly and efficiently with StoreFeeder.

StoreFeeder is constantly improving and if you want to improve your business I would HIGHLY recommend it for multi-channel selling!

June 12, 2014
Unprompted review

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