Store Of Jam LTD Reviews 

159
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Tried to return an item label to return no reply at all faulty water feature very unhappy

Rated 5 out of 5 stars

EXCELLENT SERVICE.My beautiful birch twig tree arrived 2 days after I'd ordered it. I'm absolutely thrilled...just what I hoped it would be like. Can't wait for Xmas to decorate it with my special... See more

Company replied

Rated 5 out of 5 stars

Amazing service, ordered water feature which was much cheaper than three local garden centres, came following day, packaging was great, lovely item. Will def be using this company again.

Rated 5 out of 5 stars

Amazing service ! Ordered 2330 on a Tuesday night, delivered 1205 the following Thursday. Haven’t set up and tried yet, but looks exactly as described and pictured. And competitive price , which... See more

Company details

  1. Seasonal Goods Store
  2. Children's Toys Store
  3. Christmas Store
  4. Garden Furniture Shop
  5. Home Goods Store

Written by the company

We are a UK based family run business that prides ourselves in offering great products and service that represent great value for money from our family to yours. We specialise in providing seasonal goods at competitive prices. Our hours of operation are Monday - Friday 9:00 am - 5:00 pm If you wish to contact us please call the phone number on the top our page leave a brief message and someone will call you back alternatively you can send a email message and receive a response that way. Thank you for taking the time to get to know us. Store Of Jam


Contact info

3.8

Great

TrustScore 4 out of 5

159 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(159)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered an over the door christmas card…

Ordered an over the door christmas card hanger. Will not fit over any regular door. Don't know how to return and also on purchasing I was prompted to sign up to Laybuy' who are now gonna take money off me regularly and its impossible to contact them. Absolutely furious don't buy from here

October 12, 2023
Unprompted review
Store Of Jam LTD logo

Reply from Store Of Jam LTD

Hi,
Sorry to hear of your issue with everything.
The hanger fits all standard doors. The only issue you may come across is closing the door. It depends how flush the top of your door frame sits with your door when its closed.
LayBuy is a method of payment that can be selected at checkout. You can also pay by Card and many other ways.
A return is always offered. If you would like to return please contact us with your order number and email us. info@storeofjam.com

Many thanks

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Rated 5 out of 5 stars

Xmas decorations

Pleasure to do business, professional and speedy delivery, kept up to date throughout

October 16, 2023
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Reply from Store Of Jam LTD

Thank for your order and thank you for your kind words.

Rated 5 out of 5 stars

No hassle experience

No hassle experience, product arrived on time and in good condition.

October 2, 2023
Store Of Jam LTD logo

Reply from Store Of Jam LTD

Thank for your order and thank you for your kind words.

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Rated 5 out of 5 stars

Beautiful item

Beautiful item really fast delivery

October 2, 2023
Store Of Jam LTD logo

Reply from Store Of Jam LTD

Thank for your order and thank you for your kind words.

Rated 5 out of 5 stars

Excellent service

Item arrived promptly,much quicker than I anticipated and packaged well.
Very pleased with the price I paid.

September 19, 2023
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Reply from Store Of Jam LTD

Thank for your order and thank you for your kind words.

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Rated 5 out of 5 stars

Pre-lit twig tree

I was able to find exactly what I was looking for and delivery was excellent I will definitely use this company again

August 21, 2023
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Reply from Store Of Jam LTD

Thank for your order and thank you for your kind words.

Rated 5 out of 5 stars

Excellent service arrived very quickly

Excellent service arrived very quickly
All my items arrived in good time and in good condition
Great price
Would definitely use again and will be recommending to my family and friends

August 14, 2023
Store Of Jam LTD logo

Reply from Store Of Jam LTD

Thank for your order and thank you for your kind words.

Rated 1 out of 5 stars

My product was faulty (unusable) and I…

My product was faulty (unusable) and I contacted Store of Jam for help, by email and phone, but never had any response back from them! Very disappointed!

August 7, 2023
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Reply from Store Of Jam LTD

Hi there Very sorry to hear that Iv'e checked our emails and we haven't had an email. Can you please send an email to info@storeofjam.com and I will look into your issue there for you. Many thanks

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Rated 5 out of 5 stars

Item just what I wanted

Item just what I wanted. Price good and arrived far quicker than I expected and with free postage A+++++

July 10, 2023
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Reply from Store Of Jam LTD

Thank for your order and thank you for your kind words.

Rated 5 out of 5 stars

Good price

Good price, product and delivered quickly

June 22, 2023
Store Of Jam LTD logo

Reply from Store Of Jam LTD

Thank you for your review and thanks for your order.

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Rated 5 out of 5 stars

The speed of delivery was excellent and…

The speed of delivery was excellent and it was well packaged,I can't say anymore at this point as it's for my neices birthday next month and will be assembled then, but so far so good, thank you 🙂

May 23, 2023
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Reply from Store Of Jam LTD

Many thanks for your feedback and glad it was well received.

Rated 5 out of 5 stars

Great Item

Great Item. Great price Great service.

May 23, 2023
Store Of Jam LTD logo

Reply from Store Of Jam LTD

Many thanks for your feedback and glad it was well received.

Rated 3 out of 5 stars

Item has cracks down both sides near…

Item has cracks down both sides near ears, have emailed them and sent photos. Great item though and hoping that matter can be sorted.

matter has been all sorted and I received a new one from the company, thank you

May 22, 2023
Store Of Jam LTD logo

Reply from Store Of Jam LTD

We were sorry to hear of your original issue.
I hope you feel we managed to resolve this for you. Thanks for your order and sorry again that there was an issue with the original item.

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