StoreSmart doesn't honour commitments!
Earlier this week and last I visited multiple storage facilities wanting to move storage. I found 2 that were 18m ˆ2 which was the space I needed and on budget. Then I made the terrible decision to visit StoreSMART in Wynberg, Cape Town. They told me they do not have a 18ˆ2 M but a much larger one - obviously at a much higher rate - I told them I don't need that much space and we bargained. The next morning Blessed who is their manager messaged me and told me that they will give me the unit for 6 months or till an 18ˆ2 M opens up at a discounted rate which was half way between my budget and theirs. This is in writing. I told him I accept and was overjoyed. I had the paperwork and there were several issues that weren't covered in the paperwork such as occupation date and first month amount to be paid and confusion as to where to put these items. The feedback became slow. I did my best and completed as far as possible adding this info. In the meantime I had given notice at the previous store, had turned down the other options. This morning having submitted last night - and there were no banking details for the deposit else that would have been paid last night already - he messages me - tells me he gave my unit to someone else - trying to offer me a 12 Mˆ2 - !? Offer me a 2 12's at the same price then! - this is just greedy and dishonest! - We had a deal and now I am "storage" homeless and I literally don't have anywhere else to go and am out of time to find a decent replacement which may cost me double moving fees too now! Shame on this company!