No return address supplied when trying to return. Endless pointless emails. Plus, the 5 star reviews are written in terrible English. Whole thing is a scam imo.
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See what reviewers are saying
STORETS is over rated the clothes seem very nice and unique on the website and on the fashion bloggers wearing them on Instagram but it's far from the glamour and unique style they promote. How disap... See more
I recently purchased the Zoe Jogger Lounge Pants in Grey and ivory and I’m extremely disappointed. This is my first time purchasing from the brand and what led me to purchase them was a blogger who... See more
they sell dresses forever 21 quality which cost only about $30 in Korea and sell it on their website for $70 and $5 flat return fee is a false. They’ll deduct original shipping fee (expedited from Kor... See more
Company details
Written by the company
STORETS creates a world in which people from all over the world with different tastes share their styles and connect.
Contact info
17875 von karman ave. , 92614, california, United States
- cs@storets.com
- storets.com
Hasn’t replied to negative reviews
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Obsessed with Storets
Obsessed with Storets. I had been looking for a certain style stop and couldn’t find it anywhere but here. I ordered without reading any reviews and I am very impressed and will absolutely be ordering again. Shipping is a little expensive but my package got to me within a week so very worth it in my opinion. I ordered from another very popular store the same night and it took almost 4 times the amount to get here. I ordered a linen shirt and the fabric is amazing quality. It’s super breathable, doesn’t wrinkle easily and the fit was exactly as described. Definitely my new go to for stand out pieces.
Beautiful clothes
Amazing website. Have ordered multiple things over the years. My most recent order included an incorrect item but I was very swift refunded. Excellent service and great quality clothes. Can't wait to order again.
I have had many items from Storets and…
I have had many items from Storets and love their designs, they are always slightly different, on trend and they also delivery fast. Quality can be different with each item but some items lasted really well
Perfect pair of pants
Perfect pair of pants, I had been looking for for months. Very reasonable pricing and super speedy delivery. Keen to buy my matching blazer! Love this store!
I would put zero stars
I would put zero stars. I am 5’3 and 103 pounds. I got a small size blazer and it came very very big, not oversized, but terrible at all. Poor quality. The color is different. They got $15 for the free shipping in the beginning and $5 for the return. It’s a scam
Customer service was horrible
Customer service was horrible. Lack of reply to emails. No resolutions offered for issues with my order either. Yj Park is horrible
DO NOT BUY !
DO NOT BUY !!
The price of items is so expensive once the taxe is added. The materials are SOO cheap, it is really inacceptable for the price. VERY poor quality. If you want to send the items back you have to pay for it yourself (to South Korea which is not cheap) and pay for the initial shipping. Also the taxes are not refundable so they robbed me of 100$ !!!!! Influencers should stop promoting this brand when the quality is obviously not there! I am beyond pissed
If I could I would have put a 0 or even less, worth experience !
Worst experience ever
Worst experience ever. Nothing Compares to the picture nor the description and even had to pay a lot of tax.
The worst experience ever
The worst experience ever. I would never wanna shop here ever again. Beware that you will charged custom fees. My order was $106 and I was charged $32 for customs. I bought one $84 dress. The dress was so cheap. The threads were coming out of seams. Poor quality material. And if you want to return it then pay another $30 for return shipping and they will charge for initial shipping $20 as now your order doesn’t meet the required value. It’s just not worth it. I just wasted $150 on this scam. Don’t waste your money. Buy at your local stores. This is a waste. And they don’t even reply! When you contact them. I am so annoyed. I should searched the reviews now I am pissed
Customer service was very helpful
Customer service was very helpful. I didn’t realize my package was left at a different door of my house but they were able to contact DHL and send me a picture of where exactly it was left. All in a span of less than 2 days. By the way love my new oversized linen pink blazer.
Obsessed with this website!!
Obsessed with this website!!! Clothes are always on trend! Prices and quality are there! I recently had an issue with an order and they sent me a new product quick and easy. Great website, great clothes and better yet excellent service!!! This is why I keep buying from storets!
I WISH I COULD GIVE 0 STARS
I WISH I COULD GIVE 0 STARS. the WORST return policy in the WORLD. READ THE FINE PRINT AND DONT LET THEN STEAL YOUR MONEY. Do NOT purchase from here. Items were low quality, not what they appeared on site, and they would not let me exchange ANYTHING because I used a promo code. Even if I hadn’t use a promo code, they still would have charged me an insane amount to ship it back, even though it was originally free shipping. DISGUSTING COMPANY. DO NOT SHOP HERE. Do not let them steal your money
Amazing customer service
Amazing customer service! Super fast and sweet. Thankyou Storets!
I bought three items from storets
I bought three items from storets. One of them hasn't arrived yet. The other two are exactly same as the picture! They are so beautiful. I love them. I was so confused at the beginning because of the reviews (most of them are zero and 5 starts and the average is 2.5!!!) I took the risk and I bought the three items they are amazing! Though they arrived late I don't care!
I have to add this I haven't washed them if I wash them and they turned into something else I will come back and mention it :D I am so happe with my purchase so far!
Stay away!
Stay away! This company has kept almost half of the purchase amount for a cancelled order (which is against the law), and they refused to fix it. Now I have to go through the entire hassle of claiming the money back through the other means. Not worth your time, believe me.
This company is amazing - I PROMISE!!
Idk why some of the reviews are so negative! The garment quality of every piece I’ve gotten from Storets is absolutely perfect. I ordered 4 different items my first time buying from this site - & shipping was really fast, and the actual quality of everything I got is genuinely perfect. If you’re wanting to buy from Storets - I promise you’re good to go. Just give it a shot. Xo
DO NOT BUY FROM THIS WEBSITE!
DO NOT BUY FROM THIS WEBSITE!! I bought a jacket from here and was drowning in it, so I returned it for a refund but I saw $20 missing from the amount that I paid for my jacket. I found out that they do not pay for return shipping if you decide to return an item. When I complained about this and asked for a phone number to contact their manager, customer service kept ignoring my request and never gave me a phone number. DO NOT BUY FROM THIS WEBSITE!! They jip you of your money and do not have good customer service or policies.
The quality is very bad
The quality is very bad, will not buy again, the return policy is not good, do not buy anything, don’t waste your money
In love!
I have already placed 3 orders and I love their clothing. The quality is amazing, I feel like their pieces will last a long time as long as I take care of it. I am in love with the skirts and the oversized shirts that looks like a dress. I highly recommend it!
The only thing that bothers me is that I have to spend $100 in order to qualify for free shipping, otherwise the shipping is $15. However, I am really happy with their quality.
I had a great user experience with the…
I had a great user experience with the site. Shipping was really quick via DHL and the items felt high quality and looked the same as pictured.
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