Stormbrew Reviews 3,326

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service. Great prices. Will use again. Customer service is second to none especially Tammy.

Rated 5 out of 5 stars

Thought I’d give them a gamble because I’ve never heard of them and glad I did put me Tassimo order in on Wednesday and delivered buy Friday there prices are much cheaper than Tassimo and other compa... See more

Rated 5 out of 5 stars

I order Stormbrew every month because I go through a lot of Dolce Gusto pods, and they’ve never let me down. What really impresses me is that every single time I place an order, I get a dispatch email... See more

Rated 5 out of 5 stars

My experience with Storm brew was excellent . Very quick response however delivery was a different matter: I know this is not your fault but Royal Mail gave me 3 different delivery times for the same... See more

Company details

  1. Coffee Store
  2. Coffee Shop
  3. Grocery Store
  4. Internet Shop
  5. Tea Store

About Stormbrew

Written by the company

Stormbrew is a UK based online store specialising in Tea & Coffee. Established in 2011, we have built up a huge variety of blends from various Coffee Pod Manufacturers.

As an authorised seller of Douwe Egberts, Tassimo, Kenco & Dolce Gusto, we can offer the same, if not better, prices as the high street, but delivered to your door.

We pride ourselves on our outstanding customer service and product knowledge, and are continuously on the hunt for new blends and brands to offer you a one stop shop for all your beverage needs!

Check out some of our other categories:

Delivery: FREE standard delivery for orders above £30 (to the UK). Next working day delivery is available, please see checkout to see service available and pricing.

Returns: We offer a 30 Day money back return policy on items returned in their original condition.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Dolce gusto pods

I needed some pods, so had a look around. I came across Stormbrew and they were cheaper than anywhere else, so i thought I'd give them a go.
So glad I did. Super fast delivery and well packaged. Will definitely use them again

December 28, 2024
Rated 5 out of 5 stars

As always good coffee from a much…

As always good coffee from a much bigger range than supermarkets. In this case we ordered the Nescafé Dolce Gusto decaf lungo which is a decaf coffee with a good taste. Delivery was quick even across the New Year holiday.

December 28, 2024
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Rated 5 out of 5 stars

Great service as usual

Great service as usual. I never bother to look elsewhere, this company is great, the coffee is fairly priced and delivery always quick and well managed.

December 7, 2024
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Rated 5 out of 5 stars

Monin Syrups🤤

Another order from Stormbrew which arrived ahead of schedule. Only buy Monin syrups when they're reduced and once again they are on sale. Stormbrew, you are reliable as always. Good on delivery, good on prices.

December 2, 2024
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Rated 1 out of 5 stars

You sent the wrong coffee with the…

You sent the wrong coffee with the right packing slip. I have informed you of this. On your reply it was requested to send photos, but I have not got the means to do this.

December 7, 2024
Stormbrew logo

Reply from Stormbrew

Dear Mick,

I sincerely apologize for the mistake on our part, and I completely understand how frustrating this must be. We always strive to provide the best service, but sometimes errors happen. I can see that my colleague is already working with you to resolve the issue, and we are doing everything we can to sort this out as quickly and smoothly as possible.

As part of our standard procedure, we kindly ask for a photo of the item received. This is simply to double-check and ensure everything is sorted as efficiently and accurately as possible, so we can send you the correct item without delay. I want to mention that, in some cases, the incorrect item may need to be returned, and we truly appreciate your cooperation with this process.

We deeply apologize for any inconvenience this has caused, and we truly appreciate your patience and understanding as we work to resolve this.

Kind regards,
Stormbrew Team.

Rated 4 out of 5 stars

Informative delivery progress report

Informative delivery progress report. However, somewhat baffled that the delivery was deposited outside, by my front door. There was a note affixed to that glass paneled door indicating it was 'Open for Deliveries' A porch was behind the door

November 28, 2024

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