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2.9
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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This company is a scam/fraud. Only replied to my messages with an answer that I ordered an ebook. Which is not true.
I paid for a paperback book and never received it. Never got my money back either. When phoning them I can not talk to anyone on the other end.
Please avoid this company! They are lying to their customers and giving out wrong information.
I have had an awful experience with this company. I ordered a hardback version of Elizabeth Strout’s new novel for a friend’s birthday. It didn’t arrive so I chased it. The company says I ordered the ebook version despite the fact that the hardback version is the default setting on the website - I would have had to actually select ‘ebook’, which I wouldn’t have done. I have no proof of that, however as I never received a confirmation email. (If I did order the ebook, it would have been a genuine mistake that should be accepted as such.) They are refusing to refund me even though I have not received a link nor downloaded the book. I have no use for it. I have never known a company pushback like they have for such a reasonable request for a refund.
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