I was initially unhappy about the way the recruit went about as it portrayed there is a free parcel to receive but need to pay for the delivery only to find that it was a subscription for a club that... See more
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See what reviewers are saying
The prompt response to my concerns is what this company great. I will also like to suggest that you don’t deduct someone’s money like you did to me without the person initiating any move for such dedu... See more
I was initially worried about subscribing, but my fears were unfounded. The team was incredibly helpful and walked me through every step. When a small issue arose, they addressed it immediately and ev... See more
Joined then decided to cancel as would not use the service. Was charged twice however contacted the Team and am veryvhappy to say all was rectifed and they assured me no more charges and even arrange... See more
4.2
Great
232 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Sarra assisted me.
February 21, 2025
Unprompted review
Great Customer Service
Eugene provided exceptional customer service. He was professional, patient, and went above and beyond to assist me. The process was smooth, and his support made all the difference. Highly recommend.
January 31, 2025
Unprompted review
Escalation team is in touch and helping…
Escalation team is in touch and helping to resolve the issue. THANKS ALERO...
January 29, 2025
Unprompted review
Eugene assisted resolve my issue”
January 27, 2025
Unprompted review
Jamal reached me and promised to make…
Jamal reached me and promised to make refund to me. Thanks Jamal.
January 23, 2025
Unprompted review
Excellent service
My experience is great as I am receiving the services I need and requested for and through a very kind and caring person.
January 22, 2025
Unprompted review
Thank you for the good service and…
Thank you for the good service and great communication especially to Ms. Elsa of the Escalation Team. It would be a great help to a people like us lack of knowledge and understanding what is all about the Storytoysclub !!
January 14, 2025
Unprompted review
Sir it has been a month
Sir it has been a month. My money has not been returned. Sir, do anything, I want my money back. Please I request you. I want my money. what have you people done? You keep saying every time that 7-10 days, 1 month has passed and my money has not been returned yet. What do you people want to do?If you guys are making fun of me then I will be forced to take legal action on your web site, therefore I request you not to do this and please return my money, it has been spent 1 month ago
December 2, 2024
Unprompted review
I just want to thank Sammy for…
I just want to thank Sammy for assisting me to cancel my subscription account and I didn’t know about the instant cancellation before but after he explained to me I’m so happy hopefully he will do the same with other customers 🙏🏾
December 26, 2024
Unprompted review
Agent Josef
I made a mistake and was no longer eligible for refund, but agent Josef offered a great service and allowed me a one time courtesy refund for the mistake Ive made. May you continue to have a good heart sir. Godbless
December 25, 2024
Unprompted review
Okay I will be honest I honestly don't…
Okay I will be honest I honestly don't remember signing up with you guys and don't know who you are. For the experience since I have no idea what it is you actually do then I can't actually write something that I have no idea what I am writing about. But I will say this whatever or whoever you truly are, and people do like the storytoysclub then that is fine, for me I am not sure. Keep up the good work for the people in the country. Hope this is, okay? You wanted me to be truthful so I was.
December 17, 2024
Unprompted review
Great service Ann..
Great service Ann... and an excellent advice from Ann
December 4, 2024
Unprompted review
the people are good work , honest work also
The agent that spoke with me was very helpful and I was able to get the informations needed.Great customer service. Emerald was very kind and willing to help in any way possible.
November 17, 2024
Unprompted review
My balance is not refunded you r…
My balance is not refunded you r company and you r frood and spam
November 23, 2024
Unprompted review
Thank you for your response to solve…
Thank you for your response to solve the reverse.
November 14, 2024
Unprompted review
The agent that spoke with me was very…
The agent that spoke with me was very helpful and I was able to get the informations needed.
Babs was able to sort out all that I asked without wasting time.
November 5, 2024
Unprompted review
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