Ordered a stove back in February and received absolutely no news from this scam company until we threatened a refund via PayPal. Suddenly they sprung into life and said they would send the stove if we... See more
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See what reviewers are saying
Ordered a Darco chimney cowl.small delay in sourcing from supplier, however item has now arrived.excellent communication throughout and would highly recommend. Richard Coleraine N.ireland
Ordered parts for Clearview Pioneer stove advertised as genuine Clearview spares. Parcel arrived no Baffle Plate included on further inspection parts are not genuine confirmed by Clearview as they do... See more
In common with others placed an order. Chased order up and was told it would be with them from manufacturer 'within a week'. It never arrived and I received no answers to further enquiries and request... See more
Company details
Written by the company
The StoveBay.com, part of StoveBay Fireplaces Enniskillen, is a dedicated online heating specialist for stoves, fireplaces and heating products in Northern Ireland, Ireland and the UK. We provide full sales and after sales support for our customers as well as design and technical support.
Contact info
OLD SCOTCH STORES SLIGO ROAD, BT74 7JY, ENNISKILLEN, United Kingdom
- 02866326327
- sales@stovebay.com
- stovebay.com
2.4
Poor
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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False delivery dates
Ordered a new stove on the 3rd September delivery early October never came I phoned to be informed November phoned twice November no date again phoned today 1st December not there and no idea when it was coming chap was polite but not a clue so I cancelled getting a refund but three months of false promises wasting my time.
December 1, 2022
Unprompted review
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