Very expensive to use
Very expensive to use. Two short journeys in Rejavik were initially charged at 60p each on my credit card. Six weeks later they charged my credit card for £13. Would not use again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very expensive to use. Two short journeys in Rejavik were initially charged at 60p each on my credit card. Six weeks later they charged my credit card for £13. Would not use again
I planned with the official website to take a bus from Hvolsvollur to Vik and then to Jokulsarlon on Saturday. I payed the driver of the first bus for the whole trip, but the second bus never arrived. The day after the call center said there is not that bus on Saturday. I lost an hotel reservation and I had to modify all my travel plans.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.