Strange The Jewellers Reviews 

92
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Thought went into packing nice gesture love heart sweets just thought great thought felt very friendly made me smile 😊 thanks ❤️ white gold studs I ordered are perfect size just what I wanted xx

Company replied

Rated 5 out of 5 stars

I have used Strange Jewellers for years and and have always found them helpful with advice, listening carefully to what you require and providing possible solutions for what you need. With the qualit... See more

Company replied

Rated 5 out of 5 stars

My 11 year old daughter had her ears pierced here. They were great at explaining each step to her & kept her calm. She is over the moon with her choice of earrings & we’ve had no issues at all with th... See more

Company replied

Rated 5 out of 5 stars

The lovely personal attention we get all the time when we visit and have done for many years. If there’s a particular thing I’m looking for Jo & Jason often find pieces I love and also pieces they’ll... See more

Company replied

Company details

  1. Jewelry Store
  2. Watch Store

Written by the company

Established in 1918, here at Strange the Jewellers in Wokingham we believe that jewellery is about more than just the trends; every piece tells a story. Each piece signifies someone's life through the journies they've taken, the special people they met along the way and the memories they have created. We stock a wide selection of our own silver, 9ct gold, 18ct gold, platinum and gemstone jewellery. As well as this we hold a selection of our favourite brands including Fei Liu, Uno de 50, Shaun Leane and Clogau. We are also exclusive stockists of Lucinda King Jewellery! If jewellery isn't your thing, then take a look at our watches from the likes of Citizen, Bering and Elliot Brown.


Contact info

4.8

Excellent

TrustScore 5 out of 5

92 reviews

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4.8

All reviews

(92)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Very welcoming

Very welcoming, with no pressure. Very pleased with my purchase.

July 10, 2026
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Reply from Strange The Jewellers

Thank you Elizabeth for your kind words I truly means a lot to us we look forward to seeing you again.

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Rated 5 out of 5 stars

Exceptional service from Strange Jewellers again!

I have used Strange Jewellers for years and and have always found them helpful with advice, listening carefully to what you require and providing possible solutions for what you need. With the quality and designs of the jewellery offered always meeting my needs whether it a gift for males or females. I use them for buying special jewellery in the UK and also for my jewellery valuations and repairs if required.
Recently I needed sound advice on the best chain for a wedding ring from a deceased member of the family and Jo and staff could not have been more helpful with their sound advice during a difficult period, dealing with me with empathy, kindness and professionalism, and the right outcome for what I needed. Thank you, I intend to continue using Strange for many more years to come.

July 3, 2026
Unprompted review
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Reply from Strange The Jewellers

Thank you so much for your thoughtful and heartfelt review. Your continued trust and support over the years mean a great deal to all of us at Strange Jewellers.
We are especially grateful that Jo and the team were able to offer the advice, kindness and understanding you needed during such a difficult time. It was a privilege to help you find the right chain for such a meaningful family wedding ring.
Thank you again for your kind words. We look forward to welcoming you back and assisting you with your jewellery needs for many years to come.

Rated 5 out of 5 stars

My 11 year old daughter had her ears…

My 11 year old daughter had her ears pierced here. They were great at explaining each step to her & kept her calm. She is over the moon with her choice of earrings & we’ve had no issues at all with the piercings. Great place & have recommended to her friends.

July 10, 2026
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Reply from Strange The Jewellers

Thank you so much for your lovely review. We’re delighted to hear that your daughter felt calm and comfortable throughout her ear-piercing experience, and that she is so pleased with her new earrings.
It’s wonderful to know that everything has healed well and that you have recommended us to her friends. We really appreciate your kind words and hope to welcome you both back again soon

Rated 5 out of 5 stars

Thought went into packing nice gesture…

Thought went into packing nice gesture love heart sweets just thought great thought felt very friendly made me smile 😊 thanks ❤️ white gold studs I ordered are perfect size just what I wanted xx

July 4, 2026
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Reply from Strange The Jewellers

Thank you so much for shopping with us and we are happy that you enjoy the love heart sweets. Enjoy your new earrings and thank you once again

Rated 5 out of 5 stars

Just another 5 star experience

Just another 5 star experience. I requested 3 items in my order to be individually wrapped, and they kindly obliged with beautiful presentation. Don’t hesitate to use this company - I certainly shan’t! Thank you all.

July 3, 2026
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Reply from Strange The Jewellers

Thank you for your lovely review and we are so happy that you chose to shop with us we look forward to welcoming you again

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Rated 5 out of 5 stars

The lovely personal attention we get…

The lovely personal attention we get all the time when we visit and have done for many years. If there’s a particular thing I’m looking for Jo & Jason often find pieces I love and also pieces they’ll know I love 💗
Loving my latest bracelet 😍

June 30, 2026
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Reply from Strange The Jewellers

Thank you Angela for your kind words it really means a lot to us and we are so pleased that you're loving your new piece of jewellery. See you soon take care Jo

Rated 1 out of 5 stars

I purchased threadless earrings within…

I purchased threadless earrings within less than a month I lost backscrew. Wasn’t worth it at all. I just wasted my money

June 2, 2026
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Reply from Strange The Jewellers

Dear Kalyani,

Thank you for getting in touch and for sharing your feedback.

We are very sorry to hear about your experience with the Tish Lyon titanium flat-back earrings and we completely understand your disappointment.

These earrings are a branded earring we buy in for our store however, this is not the experience we would want for you especially when the earrings were purchased for your young daughter.

As a gesture of goodwill, we will be sending out a replacement pair free of charge today Friday 3rd July 2026.

We would also like to note that these earrings are designed so that the front piece pushes into the tube from the front. They are not designed to screw into the tube from the back. Ensuring they are fitted this way should help keep them secure during wear.

Once again, we are very sorry for the inconvenience caused, and we appreciate you bringing this to our attention.

Kind regards,

Joanne

Rated 5 out of 5 stars

Really lovely experience having my ears…

Really lovely experience having my ears repierced, very clean, professional and relaxing space and clear, reassuring information about what the piercing would involve and how to carry out after-care. Thank you!

June 13, 2026
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Reply from Strange The Jewellers

Thank you for sharing you experience and we thank you for your kind words. Enjoy your new piercing and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great experience!

Had my ears pierced by a lovely worker. Calm, safe environment. Highly recommend.

June 6, 2026
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Reply from Strange The Jewellers

Thankyou for your lovely review, we’re so happy you had a great experience

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Rated 5 out of 5 stars

A Kind and Professional Experience

I’ve bought many lovely pieces from Jo and Jason over the years, including my wedding rings, so when I needed advice on what to do with my Mum’s jewellery after she passed away, I decided to call in. Jo invited me to bring everything in and went through it with me, handling what could have been an emotional task with real sensitivity.

Jo's guidance was clear and helpful, and I was happy to accept the offer to buy the gold and silver. I also appreciated the practical advice on what to do with the remaining items. It was something I’d been putting off, and I’m very grateful for Jo’s help.

May 20, 2026
Unprompted review
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Reply from Strange The Jewellers

Thank you so much for your kind words Karen and for placing your trust in us over the years. It truly means a great deal to know that you felt supported during such a difficult and emotional time.

It was a privilege to help you go through your Mum’s jewellery, and we’re so pleased that Jo was able to make the process a little easier and more comfortable for you. These moments are never just about the jewellery itself — they carry so many memories and emotions with them — so your feedback is especially meaningful.

Thank you again for your continued support, from choosing your wedding rings with us to coming back to see us when you needed guidance. We’re very grateful, and we’re always here if you ever need anything in the future.

With warmest wishes,
Jo & Jason

Rated 5 out of 5 stars

Nice jewellery

Nice jewellery, very fast delivery

April 7, 2026
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Reply from Strange The Jewellers

Thank you for your review, as a small independent business we really appreciate customers kind words. Thanks again for shopping with us !

Rated 5 out of 5 stars

Excellent service and perfect earrings

I found the perfect 9ct gold open heart earrings on their website and easy to order. I received them in 2 days so really quick delivery service. They were well packaged and in a lovely pink jewellery box and I’m very happy with the earrings and would recommend this company

April 23, 2026
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Reply from Strange The Jewellers

Thank you so much for your kind words!

We’re delighted to hear that you found the perfect pair of earrings and that your shopping experience was smooth from start to finish. It’s great to know the delivery was quick and that you loved the packaging as well—we like to make every order feel a little special.

We truly appreciate your recommendation and hope to see you again soon!

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Rated 5 out of 5 stars

Excellent product and service

Next-day delivery - for no additional charge - was an unexpected bonus to finding the exact item I wanted. My new earrings are perfect - discreet, elegant and perfect as part of a sophisticated minimal stack. Very pleased with both service and product.

April 9, 2026
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Reply from Strange The Jewellers

Thank you so much for your kind words! We’re delighted to hear that you’re happy with both the earrings and the service. It’s great to know they’ve found a perfect place in your stack. Enjoy wearing them! ✨

Rated 5 out of 5 stars

Lovely earrings!

Lovely earrings!
Speedy delivery!
Excellent service, thank you!!

April 15, 2026
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Reply from Strange The Jewellers

we are so pleased that you love your purchase from our store. Thank you and thank you for your lovely review

Rated 5 out of 5 stars

Lifesavers!

I always use Strange the Jewellers. They are so friendly and professional. The other day, when my mother's left hand swelled up I asked them to cut off her wedding ring. They were very kind and gentle and sympathetic to a lady whose ring is so sentimental. They also explained how they could repair it so she could wear it again. Thank you Jo and Jason you were lifesavers!

February 2, 2026
Unprompted review
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Reply from Strange The Jewellers

Thank you so much for your incredibly kind words. It truly means a lot to both myself and Jason that you took the time to share your experience.
We understand just how sentimental a wedding ring can be, and we’re so glad we could help your mother during what must have been a worrying moment for you all. Our priority is always to treat every piece and every customer with the care, respect, and sensitivity they deserve.
Thank you again for your trust and support. it really does mean the world to us.

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Rated 5 out of 5 stars

Excellent quality arrived well within…

Excellent quality arrived well within delivery dates. Would use this company again.

January 16, 2026
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Reply from Strange The Jewellers

Thanks so much! We’re really happy to hear everything arrived on time and that you’re pleased with the quality.

Rated 5 out of 5 stars

Very fast

Very fast, and whilst the initial product of my choice was not available after I ordered, they quickly offered a suitable replacement at no extra charge and followed up by a call, rather than just an email

December 17, 2025
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Reply from Strange The Jewellers

Thank you so much for taking the time to leave this review. We’re really glad we could sort things out quickly and find a suitable replacement for you. We believe a quick phone call can make all the difference, so it’s great to hear that was appreciated. Thanks again for your understanding and for choosing us!

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