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StrapsCo.com Reviews 430

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent selection of products, often noting the reasonable prices and variety of options available. Many consumers appreciate the ease of navigating the website and the smooth purchasing process, with several highlighting the great customer service and fast shipping. People frequently become repeat buyers due to their satisfaction with the products and overall experience. However, some customers also noted issues with their orders, including receiving incorrect items or sizes, and experiencing difficulties with returns or exchanges. A few other people also felt that the quality of certain products was subpar for the price, and some mentioned slow or unhelpful customer service when trying to resolve these issues.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the high-quality accessories... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the ordering process easy, praising the... See more

Price

Customers had positive experiences with price, often noting the reasonable and competitive pricing for... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent and wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered from StrapsCo before to replace deteriorated bands on several vintage Victorinox Swiss Army watches and was very happy with the new bands. Today I ordered another band for one of my newer... See more

Company replied

Rated 5 out of 5 stars

Had to order additional charger for my Fitbit Inspire 3. Not available on Google store. Easily available here and for less than other sources. Had previously bought straps, so knew it was reliable st... See more

Company replied

Rated 5 out of 5 stars

There was the best selection and a variety of watch bands that were available. I have checked other sources and none comes even close to having StrapsCo.com selection. The prices are reasonable and ha... See more

Company replied

Rated 5 out of 5 stars

Excellent craftsmanship. This is my second order for a different watch. I got the first one for my panerai, better than OEM😉. And they pretty quick on delivery. Oh and the price, the commercial is p... See more

Company replied


Company details

  1. #31 of 44 best companies in Watch Store

About StrapsCo.com

Written by the company

StrapsCo is a leading online destination for high-quality watch bands, accessories, and watch tools. Founded with a simple mission—to help people personalize and enhance their watches—StrapsCo has grown into a trusted brand recognized for its extensive selection, fair pricing, and customer-first approach. Whether upgrading a luxury timepiece, refreshing a smartwatch, or replacing an everyday strap, customers can find options designed to fit nearly every watch, wrist, and style.

With over 10,000 SKUs, StrapsCo offers one of the largest online selections of watch straps available anywhere, including leather, rubber, stainless steel, nylon, sailcloth, FKM, and more. The company is also widely known for its extensive compatibility across major brands such as Apple, Samsung, Garmin, and Fitbit, making it easy for customers to find the perfect fit without guesswork.

The StrapsCo team is committed to delivering a seamless and reliable shopping experience—from detailed product pages and real-world fit photography to fast shipping and responsive customer support. The company understands that a watch strap is more than just an accessory; it’s an extension of personal style. That’s why every product is carefully designed or selected with durability, comfort, and aesthetics in mind.

Customers choose StrapsCo not only for its wide selection, but also for the consistency, quality, and care behind every order. Whether someone is a collector, watch enthusiast, or simply looking to refresh their daily wear, StrapsCo is dedicated to helping customers enjoy their watches even more.

StrapsCo.com | Shop the World's Best Selection of Watch Bands & Straps

Written by the company

Buy 2 Get 1 Free - Always!
For every 3 items added to cart, you will get 1 of them FREE. Valid on ALL products on StrapsCo.com. Promo codes can still be used with BUY 2 GET 1 FREE.

Hassle-free returns!

Satisfaction guaranteed

Satisfaction guaranteed
Customer satisfaction is our #1 priority. If you're not satisfied with your order for any reason, simply return it to us for a full refund or exchange.

Contact info

Buy 2, Get 1 FREE

Mix & Match Any Items - No Code Needed, Auto Applies at Checkout

4.4

Excellent

TrustScore 4.5 out of 5

430 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Samsung

Whatever brand of watch you have, most likely you will find it here.

March 8, 2026
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Reply from StrapsCo.com

Thank you for the great review! We work hard to offer a wide selection so customers can find straps for almost any watch, so we're glad to hear you found straps for your Samsung galaxy watch. We appreciate your support!

Rated 5 out of 5 stars

Tough start, Great experience. Let's do it again!!

Considering the prolonged issue I had with exchanging my initial order for the proper size, my experience was very positive. I have recently taken to horology and watch building and modification. I am still learning and didn't fully understand how to properly size the the bands for my newly built. They worked hard to assist me in selecting the proper size band for my wrist. The bands are of excellent quality. I'm am currently waiting for the arrival of my 3rd order. It is with my strongest endorsement that I recommend Strapco.

March 3, 2026
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Reply from StrapsCo.com

Thank you for the thoughtful review! We're glad we were able to help resolve the sizing issue and get you set up with the right bands. Getting the correct fit can definitely be tricky when you're first getting into watch building and modification, so we're always happy to help.

It means a lot to hear that you've been happy with the quality, and we truly appreciate your recommendation and continued support. We hope you enjoy your third order when it arrives!

Rated 5 out of 5 stars

User friendly website / great service!

Easy to use website and really great customer service!

March 6, 2026
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Reply from StrapsCo.com

Thanks so much for the kind words! We're glad to hear you found the website easy to use and had a great experience with our customer service team. We really appreciate your support and look forward to helping you again in the future! 😊

Rated 5 out of 5 stars

Very prompt and reliable service

Very prompt and reliable service, High quality products.

March 5, 2026
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Reply from StrapsCo.com

Thank you for the great feedback! We're glad to hear you found our watch straps to be high quality and that you're happy with our service. We really appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Prompt delivery! Great designs!

Prompt delivery!
Love the designs!
Great customer service!
Can’t judge the quality yet as they are new but so far the fit is perfect.

February 28, 2026
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Reply from StrapsCo.com

Thank you for the wonderful review! We're glad to hear your order arrived quickly and that you're enjoying the designs. It's great to know the fit is perfect so far, and we truly appreciate your kind words about our customer service. We hope the straps continue to impress you over time!

Rated 1 out of 5 stars

I am waiting from 23 days already

I am waiting from 23 days already. Very bad delivery service

March 5, 2026
Unprompted review
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Reply from StrapsCo.com

I apologize for the long transit time for your shipment to Romania. Our estimated delivery time for international orders is 10-20 business days. Your tracking # shows an update on March 3rd but is still in transit. I expect that you will receive delivery shortly and will keep an eye on your tracking # until delivery is confirmed. Thank you for your patience and understanding.

Rated 5 out of 5 stars

I love the product

I love the product. I originally had an issue returning my first order but the company made it right and kept my business.

March 5, 2026
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Reply from StrapsCo.com

Thank you for your review! We're glad to hear you're enjoying the product. We’re also happy we were able to resolve the issue with your initial return and make things right. Providing great products and standing behind our customers is very important to us, so we truly appreciate you giving us the opportunity to fix the situation. Thanks again for your support!

Rated 5 out of 5 stars

Great straps

Great straps

March 1, 2026
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Reply from StrapsCo.com

Thanks so much for the kind words! We're glad you’re enjoying the straps and really appreciate you taking the time to share your feedback. If you ever need help finding your next one, our team is always here to help.

Rated 5 out of 5 stars
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Reply from StrapsCo.com

Thank you for your review! We're glad we had exactly what you needed in stock. We work hard to keep a wide selection available so our customers can find the right strap quickly. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

I have ordered several straps from…

I have ordered several straps from strapco. Good quality and professional Company

March 2, 2026
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Reply from StrapsCo.com

hank you for your continued support! We're really glad to hear you've been happy with the straps and appreciate your kind words about our team. It means a lot to have repeat customers like you, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Love these straps and their service is…

Love these straps and their service is second to none.
I have a small wrist so I've always had 'long strap' issues. I love that they have short status as an option. I just wish they had more! I'm looking for a pink short strap but didn't find it.... I'll keep looking at they do add selection fairly often.

March 1, 2026
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Reply from StrapsCo.com

Thank you for the great review! We're really glad to hear you're enjoying the straps and our service. We know how important a good fit is, so we're happy our short-length options are working well for you. We’re always expanding our selection, so hopefully a pink short strap will make its way into the lineup soon. Thanks again for your support and for keeping an eye on our new releases!

Rated 5 out of 5 stars

The straps I received elevated my…

The straps I received elevated my watches and I couldn’t be happier!

February 24, 2026
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Reply from StrapsCo.com

Thank you for the great feedback! We're thrilled to hear the straps helped elevate your watches, that’s exactly what we aim for. We really appreciate your support and hope you continue to enjoy them!

Rated 4 out of 5 stars

Great Products…

The Strap Adapter works great to be able to get the band I wanted for my FITBIT Inspire 3. Products are quality and look great. I have purchased straps here for years. The straps outlast the fitbits but fitbit never makes them compatible if you purchase a newer FITBIT so the strap adapters are a great idea! A tracking system for package once mailed would be helpful.

February 11, 2026
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Reply from StrapsCo.com

Thank you for your continued support over the years! We're glad to hear the adapter worked well with your Fitbit Inspire 3 and that you've been happy with the quality of our straps. It’s great to know the adapters are helping you keep using the bands you like even when upgrading your Fitbit.

We also appreciate the feedback about package tracking. We’re always looking for ways to improve the customer experience, so comments like this are very helpful. Thanks again for being a long-time customer!

Rated 5 out of 5 stars

Great selection

Great selection, good prices and quick delivery.

February 24, 2026
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Reply from StrapsCo.com

Thank you so much! We’re glad you loved the selection, prices, and speedy delivery. We appreciate your support! 😊

Rated 5 out of 5 stars

Really great watch straps

I have ordered several straps from them. They have a great selection, the ordering process is really easy, and what I ordered fit perfectly on my watch and looks great.

February 23, 2026
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Reply from StrapsCo.com

Thank you for being a repeat customer! We’re so glad you’re enjoying the selection and easy ordering process 😊

Rated 4 out of 5 stars

Galaxy Ultra

I was looking for a steel mesh magnetic strap for my Galaxy Ultra, Like I got from you for my Fitbit, but you didn't have one. I did however find a couple of other useful accessories.

February 23, 2026
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Reply from StrapsCo.com

Sorry we didn’t have the steel mesh strap for your Galaxy Ultra, but we’re glad you found a few other accessories you liked. We appreciate your support!

Rated 3 out of 5 stars

Update: Buyer Beware; the refund process isn't guaranteed

Update: I just heard back from the company and they issued a refund for the second unworn strap. Although it should not have been denied in the first place, I do appreciate that they made it right. I would still caution folks about buying from them unless you absolutely know the straps will work for the watch(es) you have.
Original review: I ordered 2 watch straps and got 1 free. I put each of the straps on a watch for less than a minute and realized they did not work on the watch. So I immediately packaged all 3 back up and sent them back. Instead of getting a refund for both purchased straps, they only refunded 1 and said the other was "worn". That is a total lie. It was NOT worn. It had only been out of the package for less than 5 minutes before it was put back. This is a total scam. I do not recommend buying from them. Their "guarantee" is a lie. This company is not reputable.

February 22, 2026
Unprompted review
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Reply from StrapsCo.com

We’re very sorry to hear about your experience. We take claims like this seriously and would never intentionally misrepresent the condition of a returned item.

Our support team will contact you directly so we can re-examine the details and work toward a fair resolution. Our goal is always to treat our customers respectfully and transparently.

Rated 5 out of 5 stars

I have made three orders now and…

I have made three orders now and received one . The first order I received was awsome I like the carbon fiber bands . I figured out there there's thick and a thiner version, the thinner version works with the butterfly buckle from some one else. ( an idea for you folks) keep up the good work I will order from you again

February 22, 2026
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Reply from StrapsCo.com

Thank you so much for your support and for placing multiple orders with us!

We’re glad you’re enjoying the carbon fiber bands, and we appreciate the helpful suggestion about the thinner version and butterfly buckle. We’ll definitely share it with our team.

Thanks again, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Good site with pertinent info and fast…

Good site with pertinent info and fast responses

February 22, 2026
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Reply from StrapsCo.com

Thank you for the great feedback! We’re glad you find our site helpful and that our responses have been quick and informative. We truly appreciate your support!

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