I bought a pair of Gower shoes from Straye and had to return them for a different size. The return was delivered back to them, and that’s where everything fell apart. I reached out multiple times as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All the shoes I’ve gotten from Straye have absolutely been top quality. The shipping and packaging are always on point. Customer service is always quick to respond and always helpful. I love the... See more
***AMENDED*** After raising a small issue I had with my Straye shoes, the team reached out promptly with options to help me out. I cannot explain how pleased I am with the customer service, p... See more
Company replied
I’m 74 years old and was diagnosed with Hydrocephalus and used to fall down often. After my brain surgery I was left with a balance problem. Your shoes, which are flat have helped me overcome that pro... See more
Company details
Contact info
1168 N GROVE ST, 92806, ANAHEIM, United States
- service@straye.com
- straye.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shoes arrived on schedule
The shoes arrived on schedule, and they look awsome. I was excited to try them. Once I tried them on. They felt very wide and not true to size. I decided not to return them because I wanted to wear them. I really like the shoe. I guess I should hone down a half size. It’s the kind of shoe you have to try on. I plan on getting another pair just would like to try them on first.
The quality was amazing and just a fire shirt overall.
This was easy and simple for the purchase and then I got it in only a matter of 3 days so really good.
It was Amazing and fast af
Super sick
Super sick! Congrats Jaime and Angel, I think you guys really made something special. The shoes are dope so is the aesthetic. God bless y'all, take care & Adam Arunski should have a board by now ¯\_(ツ)_/¯ happy hoilidays
what made my experience great
what made my experience great? was that you guys didn’t take your time with the delivery so everything came in time. you guys really should start replying to your messages. lol really is a great website
Bought once, I’ll buy again
Quality product was as listed in description. Nice comfortable shoes that look cool. Will be purchasing from you guys again.
The $10 mystery shoes were FIRE
The $10 mystery shoes were FIRE! Not my style but I’ve found use for them. That’s what you do when you’re GRATEFUL! Thank you Straye I look forward to seeing more.
Absolute quality
Great customer service, quality of products is very high. Makes me proud to wear STRAYE apparel. Will be ordering next time!
The fastest international shipping…
The fastest international shipping ever! Also a great product as usual.
Love the new stompers! ave so many of the looveLogan and now the…
Have so many of the Logan and now the Logan puffs and stompers are my new favorites. They stopped making my shoe size though, which was the perfect fit dice the 8 1/2 is a little big. So, I tried the 7 1/2 which eventually felt ok with the Logan low top stompers but it took a while for the shoe to relax to the shape of my foot. That’s the only reason why I stuck it out because they always eventually relax like that. The Logan Hi top stompers in womens 71/2 are just too tight to bother with so I will either try the 8 1/2 or just stick with the low tops and go with a different hi top brand. Love these shoes and wish they would bring back the womens size 8.
Awesome AcidDrop Soles
Been buying their Acid drop insoles for 4yrs now and they are the best in the market and I love the color pink. Keep them coming please drop a purple color wave. Thank you guys!
Great brand and amazing customer…
Great brand and amazing customer service I’ve been a customer since 2019
Customer service is unmatched
Customer service is unmatched! Great product and great people 😁
Like the quality of their sneakers and…
Like the quality of their sneakers and the design
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.









