They only accept BitCoin for payment
They only accept BitCoin for payment. I had to open an account, and I still can't figure it out. I bought two sticks and will not be able to renew them. I did like their programming.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They only accept BitCoin for payment. I had to open an account, and I still can't figure it out. I bought two sticks and will not be able to renew them. I did like their programming.
I returned the items and no return.
I’ve tried to contact them and no answer.
I paid them through PayPal and PayPal won’t return my refund back because I sent it to the company first. Cause they said returns 100%
They are the biggest ripoff got me for 243.00 Don’t buy from them and tell your friends.
So now they have 2 firesticks back and I’m out 243.00 it’s been a month and still nothing. I reported them to Bbb
BEWARE! Merchant is being investigated by FBI for fraudulent misappropriation of funds and stealing pertinent customer information.
real customer they will not email me back on the instruction videos they promised to send on the flyer and they don't answer any emails. don't waste your time filed a credit card dispute today with venmo and visa
SCAM PAID FOR BONFIRE TV NEVER TURNED ON ALWAYS AN EXSCUSE IN EMAIL IF THEY EMAIL YOU BACK 2 WEEKS STILL NO BONFIRE PAID FOR A YEAR DO NOT BUY
The Movie app is not perfect but none of the free apps work perfectly and I expected that. Streamers on fire helped me 100% of the time when I need guidance. Bonfire is REALLY good. Happy with that!!
They also don't let you know that you really need a VPN and that to get all of the channels that they claim you can get....you have to pay. All of that comes on a flyer in the shipping envelope.
Customer service was good. Took a while to get things working but we got it together and it’s been worth the price.
BUYER BEWARE!!! Do NOT buy. This is a SCAM. The don't reply to messages, they don't help at all, they just blame the customer for not setting it up right. They don't respond when requesting a refund for your "money back guarantee", Their apps just spin. Basically, you are just buying a really expensive Firestick that you could have bought for a 3rd of the price on Amazon.
I had a good experience with them. The premium service they recommend you after purchase works great, but should be included. Can't get everything for free though... Customer service is better than most.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.