Streets Ahead Estate Agents Reviews 1,051

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, friendliness, and helpfulness, noting their quick responsiveness and clear communication. Many appreciate the personalized approach and the effort made to understand individual needs, making the process smooth and stress-free. The service is consistently described as excellent, with people feeling well-supported throughout their interactions. However, some people were dissatisfied with the company's handling of end-of-tenancy matters, citing ignored emails, unanswered calls, and a lack of accountability. A few other people also felt that communication was sometimes dismissive or unhelpful, and that key property issues were overlooked.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Users describe positive interactions with service. Many customers praise the professionalism, helpfulness,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted excellent communication,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick replies... See more

Location

Reviewers highlight positive aspects of location. Customers express satisfaction with finding suitable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience working with Maya as our house agent. She was very kind, patient, and supportive throughout the entire process. From the beginning, she guided us step by step, making eve... See more

Rated 5 out of 5 stars

I went to view a property in Croydon and Kacey was so attentive and pointed out the different features that made the property so attractive. Although I didn't settle for the property she continues t... See more

Rated 5 out of 5 stars

Sofia was brilliant and responsive from day 1. She heard our needs and understood our position, and if there was an issue, she would be effectively communicative. She also would call and update us whi... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with streets ahead. Spoke with a young man called Adem who provided an excellent service from start to finish. The whole process smooth and stress-free. The knowledge and attent... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 86% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Adem has yet done it again

Adem has yet done it again! Hands on amazing communication and knows what he is talking about and has the best eyes! Can’t thank him enough and all his hard work!

February 14, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Thank you so much for your amazing review!

Adem will be absolutely thrilled to read this. We’re so glad to hear that his communication, expertise, and eye for detail made such a positive impact once again. He truly takes pride in his work, and it’s wonderful to see that reflected in your experience.

We really appreciate your kind words and your continued support.

Kind regards,

Zoe
Streets Ahead

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Rated 5 out of 5 stars

Aibha stone is very nice and have a…

Aibha stone is very nice and have a good customer relation.Her service is is very good and I really love the place.

January 27, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Rebecca,

Thank you so much for your wonderful review!

We’re delighted to hear that you had such a positive experience at Streets Ahead. Aibha truly is a valued member of our team, and we’re so pleased to know that her friendly nature and excellent customer service made your visit special.

Your kind words mean a lot to us, and we’re so happy you love the place. We look forward to welcoming you back again soon! ✨

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

Excellent performance

Thoroughly professional at all times, and the level of communication was never in question.

February 23, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Karl,

Thank you so much for your kind words! We’re thrilled to hear you felt supported and well-informed throughout your experience. Professionalism and clear communication are at the heart of what we do, and your feedback means a lot to the team. We look forward to working with you again in the future!

Kind regards,

Zoe
Streets Ahead

Rated 3 out of 5 stars

people better then company.

When i needed to Find a new place to live i found working with Aibah Stone was nothing more then amazing. She was helpful and understanding, everytime i came in to ask a question she had the answer. I would love to give a higher star but when i moved in to my new flat (that was managed by streets Ahead) it was obvious it wasn't give a basic clean and no one even looked at the state of the place before i moved in.I did bring this up with them and they did compensate for the issue.
Please don't take my view on the company refect Ms stone, Helpfull ,Friendly and kind.

January 9, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Max,

Thank you for sharing your experience. We’re delighted to hear that Aibah Stone was so helpful, understanding, and supportive throughout your search – she truly takes pride in guiding our clients every step of the way. We also appreciate your feedback regarding the condition of your new flat and are glad we were able to address and compensate for the issue. Your comments help us improve, and we’re grateful for your recognition of Aibah’s dedication.

Kind reards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

We had a great experience with Aibha…

We had a great experience with Aibha while finding our home. She supported us throughout the entire process, she was responsive, patient, and reassuring during what can be a stressful time. We really appreciate all her help and would happily recommend her to anyone looking for a property.

February 21, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Denisa,

Thank you so much for your kind words! We’re thrilled to hear that Aibha made your home-buying experience smooth and positive. Her dedication to supporting clients every step of the way is exactly what we strive for at Streets Ahead. We truly appreciate your recommendation and wish you many happy memories in your new home!

Kind regards,

Zoe
Streets Ahead

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Rated 5 out of 5 stars

Highly Recommend

Maya was brilliant throughout our search. Professional, knowledgeable about the area and market, and incredibly helpful. She really took the time to understand what we were looking for and suggested suitable options. Communication was always perfect - highly recommend!

February 16, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Hussain,

Thank you so much for your wonderful 5⭐ review!

We’re thrilled to hear that Maya was brilliant throughout your search. Her professionalism, local knowledge, and dedication to truly understanding what our clients are looking for are qualities we’re very proud of at Streets Ahead.

It’s fantastic to know that her communication and tailored approach made such a positive difference to your experience. We’ll be sure to pass on your kind words to her.

Thank you again for the recommendation!

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

Highly recommend

Highly recommend! Josh was incredibly helpful and communicative throughout the search and into the start of our rental

February 20, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Edward,

We’re delighted to hear that Josh was incredibly helpful and communicative throughout your search and into the start of your rental. Providing clear guidance and ongoing support is something we pride ourselves on at Streets Ahead, so it’s fantastic to know your experience reflected that.

We’ll be sure to pass your kind words on to Josh. Wishing you every happiness in your new home!

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

Great search experience

Had a great experience with Josh who was very responsive and helpful throughout the search and letting.

February 19, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Sarah,

Thank you so much for your lovely 5⭐ review!

We’re thrilled to hear you had a great experience with Josh. Being responsive and supportive throughout the search and letting process is something we pride ourselves on at Streets Ahead, so it’s fantastic to know Josh delivered just that.

We really appreciate you taking the time to share your experience, and we wish you all the very best in your new home! If there’s ever anything more we can help with, we’re always here.

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

Nice customer service and helpful team

Nice customer service and helpful team
We are so happy!

February 19, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Jawed,

Thank you so much for your wonderful 5⭐ review!

We’re absolutely delighted to hear that you found our customer service helpful and that you’re so happy with the experience. The whole team at Streets Ahead works hard to make sure every client feels supported and looked after, so your kind words really mean a lot to us.

If there’s ever anything more we can help with, please don’t hesitate to get in touch. We truly appreciate your support!

Kind regards,

Zoe

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Rated 5 out of 5 stars

My brother and i are very excited to…

My brother and i are very excited to have wonderful person like Adem. He's a amazing man to have as an agent, great service and a very friendly person. Trying to get house to rent was so easy because of Adem i be honest with you, if you are looking for a house to rent go with Adem because he will make you get a good looking house and also make things easy and simple for you with no stress.

February 12, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Daniel,

Thank you so much for your wonderful feedback.

We’re absolutely delighted to hear about your positive experience with Adem. He takes great pride in making the rental process as smooth, stress-free and straightforward as possible, so it’s fantastic to know that his hard work and friendly approach made such a difference for you and your brother.

Your recommendation truly means a lot to both Adem and the entire team at Streets Ahead. If there’s ever anything further we can assist you with, please don’t hesitate to get in touch.

Wishing you both every happiness in your new home!

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

Teneille is the best agent I had so…

Teneille is the best agent I had so far. She is nice and calm and explains things very clearly. I hope she stays for long!

February 11, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Jony,

Thank you so much for your kind words.

We’re thrilled to hear that Teneille has made such a positive impression. Providing clear guidance and a calm, supportive approach is exactly what we strive for, and it’s wonderful to know she delivered that for you.

We truly appreciate your feedback and your support.

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

Great communication

Going through the process of buying a property and Stefano from the branch in Purley has been great; keeping the communication and advocating on our behalf. Definitely recommend.

February 1, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Julian,

Thank you so much for your wonderful review.

We’re delighted to hear that Stefano has been supporting you so well throughout your purchase. Buying a property can be a complex process, so clear communication and strong advocacy are so important and it’s fantastic to know Stefano has delivered on both.

We really appreciate your recommendation and your trust in our Purley team. Wishing you every success as your purchase progresses, and please don’t hesitate to reach out if you need anything further.

Kind regards,

Zoe
Streets Ahead

Rated 4 out of 5 stars

I had a great experience with Joshua

I had a great experience with Joshua. He was genuinely helpful, proactive, and clearly tried his best to find a new place for us. Friendly, professional, and easy to deal with, highly recommended.

January 12, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Robert,

Thank you so much for the kind review! We’re really pleased to hear you had such a great experience with Joshua. He takes a lot of pride in being proactive and supportive, so your feedback means a lot. We’ll be sure to pass this on to him, and we’re glad we could help you find a new place. All the best from the team at Streets Ahead.

Kind regards,

Zoe
Streets Ahead

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Rated 5 out of 5 stars

Organised, Professional and Efficient Agency

Paige has been very professional and helped me immensely in my property search. She certainly works hard to show me properties of my choice and I look forward to buying my next property through her. 5 stars for the great work. Keep it up!

February 5, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Customer,

Thank you so much for your kind 5-star review! We’re thrilled to hear about your positive experience with Paige. She is incredibly dedicated and always goes the extra mile to ensure our clients find the right property, so your feedback truly means a lot to her and the whole Streets Ahead team. We wish you every success with your property journey and look forward to supporting you with your next purchase. Thanks again for your support!

Kind regards,

Zoe
Streets Ahead

Rated 4 out of 5 stars

Aibha Stone - Crystal Palace

Once Aibha was connected to me, I felt like she took it upon herself to start finding me a property. A lovely, professional person

February 2, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Maria,

Thank you so much for your kind words. We’re delighted to hear about your positive experience with Aibha - she truly takes pride in going the extra mile for her clients. Your feedback means a lot to us, and we’ll be sure to pass on your lovely comments to her. We wish you all the best with your property search and look forward to supporting you further.

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

Quick response

I had a great experience with this estate agents, while buying our flat special thanks to Stefano Serpillo, The whole process was handled professionally and efficiently,he was always helpful and quick to respond . highly recommend

February 4, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Sentha,

Thank you so much for your kind 5★ review! We’re delighted to hear you had such a positive experience buying your flat. Stefano will be especially pleased to know his professionalism, efficiency, and responsiveness made the process smooth for you. Your recommendation really means a lot to us, and we wish you all the very best in your new home. 😊

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

I would like to sincerely thank Adem…

I would like to sincerely thank Adem for his outstanding support and professionalism throughout my search for an apartment. He has been incredibly helpful, patient, and proactive, always keeping me informed and doing his best to secure a suitable property for me. His communication and dedication truly made a stressful process much easier. I really appreciate all the effort he put in and would highly recommend him to anyone looking for a reliable and supportive estate agent.

January 26, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Fatmata,

Thank you so much for your fantastic review! We’re delighted to hear that Adem’s professionalism, patience, and proactive approach made your apartment search a smoother and less stressful experience. He’ll be thrilled to know his dedication and communication were so appreciated. Your recommendation means a great deal to us, and we look forward to supporting you again in the future with Streets Ahead!

Kind regards,

Zoe
Streets Ahead

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Rated 5 out of 5 stars

The support I received from Sofiya…

The support I received from Sofiya (South Croydon) & Meya (South Croydon) were massive & unquantifiable.They make sure everything works perfectly ontime.

January 30, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Samdondeen,

Thank you so much for your wonderful feedback! We’re delighted to hear that Sofia and Maya from our Croydon Central team provided such outstanding support and ensured everything ran smoothly and on time. They’ll be thrilled to know their efforts made such a positive impact. Thank you for choosing Streets Ahead - we truly appreciate your kind words!

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

Jasmine has been incredible

Jasmine has been incredible

January 28, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Taslima,

Thank you so much for your 5-star review! We’re absolutely delighted to hear such wonderful feedback about Jasmine. She truly goes above and beyond for our clients, and we’ll be sure to pass on your kind words to her. Thank you for choosing Streets Ahead — we look forward to supporting you again in the future!

Kind regards,

Zoe
Streets Ahead

Rated 5 out of 5 stars

Sofia was brilliant and responsive from…

Sofia was brilliant and responsive from day 1. She heard our needs and understood our position, and if there was an issue, she would be effectively communicative. She also would call and update us which is worth its weight in gold as most estate agents do not bother calling with updates, or just to say, I haven't forgotten you, I'm just waiting for something. Thanks for all your help Sofia

January 29, 2026
Unprompted review
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Reply from Streets Ahead Estate Agents

Dear Maria,

Thank you so much for taking the time to leave this wonderful review. We’re delighted to hear about your positive experience with Sofia. She takes great pride in providing clear communication and consistent updates, so it’s fantastic to know this made a real difference for you. Your kind words will be passed on to her and the team. Thank you again for choosing Streets Ahead — we wish you all the very best and look forward to helping you again in the future.

Kind regards,

Zoe
Streets Ahead

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