Streetwearchef Reviews 8

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

I will say it took almost a month to…

I will say it took almost a month to get my order. When I got the order the puffer jacket looked amazing. The only downfall is the zipper material is so cheap that it gets stuck or can’t zip it. The zipper is hard to zip sometimes and I only wore it for one day. They have amazing looking clothes but I would stay away from jackets with zippers but this is probably going to be my only time ordering from them to be honest.

January 27, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

AVOID. Smaller sizes, no refunds or exchanges, terrible customer care.

The t shirt orderd was an XL size but come out like a medium UK. When I asked for an exchange I was told that it was not possible as it's not customary in China to offer refunds or exchanges.

Had I known the clothing was made there I would have either ordered 2 sizes up. After being told there was nothing I could do but
except the loss of £43 I was ignored.

A waste of time and money and I would avoid this company at all costs.

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

This site is sketchy; read policies and products pages

So there is a lot wrong with this shop even before you buy anything. The first flag I noticed was from the product pages: there aren't any descriptions. This means no transparency regarding materials, garment care, and other details you would expect to be shown when buying a garment. I think this is even more concerning due to how expensive (i.e. $170USD jackets) garments are on this site. If you spend that much on a jacket, the quality better be good, but you can't know that because the site lacks transparency. I can't even tell if these jackets have proper lining because the pictures never show any interior details.

The other flags come from the policy page. There is no buyer protection. If you—the buyer—are dissatisfied with the clothing you got (which is likely since they dont have product descritions at all), then you get to suffer the consequences: No returns, no exchanges, and if your package is lost it's all on you.

The most disgusting part of their policies is the section regarding purchases of an out of stock item: "If the buyer does not respond [to the email about an ordered item being out of stock] we will hold the order indefinitely until a response is given." This means they will keep your money if you don't find the email. This is vile. You get punished if they advertise an unavailable product. This goes to show that even if it's legal, it can still horrible and still be frowned upon. This site is just so unfriendly for shoppers, and so behind other shops in so many ways.

Save your money and time. Don't try shopping here just because the pictures look good. The site has way too many red flags.

Edit: I was looking for racing jackets on poshmark, and found out that this site is using designs from other shops that have been around longer. The skittles jacket is originally a design from JH Designs (go ahead and google it). Evidence shows they take designs from other shops and sell things at the same price at undisclosed quality.

January 4, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look