Stressless Australia Reviews 

589
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional comfort and solid build quality of the recliners, noting how well the durable materials hold up over many years of regular daily use. People also appreciate the friendly, helpful and knowledgeable sales staff who provide valuable guidance and make choosing the right furniture an easy and pleasant process. However, some people mentioned issues with long wait times for delivery. Consumers mentioned experiencing significant delays before receiving their orders, stating that waiting several months for items to arrive can be rather inconvenient and frustrating.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional comfort and sturdy construction. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the furniture is well built and long... See more

Staff

Clients share positive opinions on staff, frequently praising their professionalism, product knowledge, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with highly mixed experiences regarding wait times... See more

Service

Users describe positive interactions with service, highlighting great professionalism and friendly, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... See more

Company replied

Rated 5 out of 5 stars

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more

Company replied

Rated 5 out of 5 stars

Comfortable chairs for large and smaller people. Colour selection wasn’t great if we wanted a quicker delivery, but waiting Four months for a chair wasn’t practical for us. The quality is very good.... See more

Company replied

Rated 5 out of 5 stars

Sales staff were helpful. The furniture lives up to its reputation for being really comfortable. The delivery people couldn’t have been more helpful making sure we were completely happy with the posi... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

Norwegian comfort that cannot be explained but simply must be experienced.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

589 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(589)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product & knowledgeable& helpful…

Good product & knowledgeable& helpful sales staff

August 2, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Maragaret,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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Rated 5 out of 5 stars

Good chair

Good chair with valuable warranty.

August 1, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Craig,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

High quality recliners

High quality recliners, pricey but long lasting. Had the first set for 20 years with almost daily usage.

August 10, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Ollie,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Available info led us to believe they…

Available info led us to believe they are good products.
So far so good.

August 8, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Paul,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great service and professionalism

Great service and professionalism

July 24, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Fran,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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Rated 5 out of 5 stars

Rikki at Easyliving was great and…

Rikki at Easyliving was great and honest to deal with and the fact that the products are built in Norway as we appreciate you get what you pay for. Our Recliners are fantastic..

July 22, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Philip,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

The whole buying experience together…

The whole buying experience together with the great chairs was just excellent.

August 3, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning David,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Quality Recliners and Great Customer Service

We bought two Stressless recliners. Both were perfectly finished and functioned well. One recliner had a problem with loud squeaking when adjusting positions, so Stressless sent a technician to check, complete with several replacement parts. He was not able to resolve the problem so Stressless immediately offered a replacement, and the new recliner is fine. That is exemplary customer service. We’re happy with our recliners and the service.

August 4, 2026
Unprompted review
Stressless Australia logo

Reply from Stressless Australia

Good Morning Wayne,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

We have just taken delivery

We have just taken delivery. So far so good. Looking forward to enjoy the comfort and features

July 20, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Graham,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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Rated 3 out of 5 stars

Quality control

July 1, 2026
Stressless Australia logo

Reply from Stressless Australia

Dear Bill & Milly,

Thank you for your review.

If you have a quality concern with your Stressless furniture please submit a warranty claim by going to the below website and submitting the web-form.
https://www.stresslesswarranty.com.au/

Thank you in advance and we hope to get this matter resolved for you.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

Love the chairs but I’m only 5foot tall…

Love the chairs but I’m only 5foot tall and my husband is 5 feet 10 so the medium size was good for me but too small for my husband so we purchased 2 large chairs. I find that my feet don’t touch the floor and I have to seat right back to rest my back and put my feet on the foot rest. The chairs we had before were I M G and were a little bit smaller.
Also found the $150 delivery cost a bit expensive

July 12, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Edward,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

I wanted to buy a Stressless Recliner…

I wanted to buy a Stressless Recliner many years ago, but at that stage, they were only available in leather, which I don't think is practicable for our climate.
I saw a Berkowitz Furniture advert on TV that raised my curiosity, and found that they could now be ordered in a material covering. I took delivery of my Reno Recliner with Dinamica fabric covering, on the 16/06/26, which was a few weeks earlier than expected.
The Berkowitz people were great to deal with, and I just love the way the Stressless mechanism provides perfect lumber support at any angle of incline. The padding is excellent and the Dinanica fabric is sensational, providing very comfortable seating for an extended TV viewing session, without having to squirm around, or getting an ache in my back.
My only disappointment is that when the chair is reclined, my head is tilted back too far, for TV viewing. I have purchased a head rest cushion, that doesn't look too great , but is doing the job. Overall I am very happy with my purchase, and if the head rest had been adjustable to tilt forward, I would have rated the chair at five stars plus!

June 24, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Adrian,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars
Stressless Australia logo

Reply from Stressless Australia

Good Morning Noel,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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Rated 5 out of 5 stars

Berkowitz were tremendous to deal with

Berkowitz were tremendous to deal with, under promised and over delivered. The chair arrived ahead of schedule, and the delivery team was precise and prompt. The Stressless ADAM is simply divine.

July 1, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Christopher,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Comfortable chairs for large and…

Comfortable chairs for large and smaller people. Colour selection wasn’t great if we wanted a quicker delivery, but waiting Four months for a chair wasn’t practical for us.
The quality is very good. The salesperson was knowledgeable, however, he had to go onto the website to give us warranty information.

June 28, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Rhonda,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great furniture

Sales staff were helpful. The furniture lives up to its reputation for being really comfortable. The delivery people couldn’t have been more helpful making sure we were completely happy with the positioning of the 2 sofas and 2 chairs. It was a long wait between ordering the furniture and the delivery but we were made aware of that before placing the order.

June 13, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Ken,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

The lady at Euphoria was friendly and…

The lady at Euphoria was friendly and efficient, delivery was prompt and communication was excellent

June 27, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Karen,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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Rated 5 out of 5 stars

great local retailer in Euphoria

great local retailer in Euphoria , excellent knowledge of the products and attention to customer needs

June 17, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Scott,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Extremely comfortable. Worth the wait.

The Stressless Adam is extremely comfortable and appears well built and sturdy. It is still new so I cannot comment on it's longevity. So far we can definitely say that it was worth the wait as there is no other recliner like it.

June 10, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Katherine,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Next level furniture.

Next level furniture. Have had the chairs for a few months now. Expensive but worth it for the quality and the comfort.

September 18, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Malcolm,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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