Stridesoles 

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See what reviewers are saying

Rated 5 out of 5 stars

Helped remove my foot fatigue. Went on vacation with insoles and was able to walk 20,000 steps a day without pain. Previously would have had enough pain to prevent me from sleeping at night.

Rated 5 out of 5 stars

I am extremely happy with the custom support arches that I ordered. I walk about 15miles a day, so having arch supports that are made specifically for my feet have helped me a lot. The ordering proces... See more

Company replied

Rated 5 out of 5 stars

These custom insoles warrant your serious consideration. Actually, forget the consideration part. You should just buy a pair. You will be amazed. I wish I had looked for them over a year ago when the... See more

Rated 5 out of 5 stars

So far so good! Dr. Cartun has been incredibly responsive over email - like answering all my questions in minutes. He asked for additional photos of my son and identified a need to build up extra to c... See more

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Euphemia Catherine

I've tried a few over-the-counter inserts before and wanted something more supportive.
The process was simple and didn't take long.

Delivery wasn't instant but arrived within the timeframe they gave. After about a week of use, they feel comfortable in my everyday shoes. So far they seem like a solid upgrade.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

It's Took Time to Fit !!

After using Stride soles insoles, my feet started to feel better. It took a while to get the fitting right, but since then I have been experiencing less pain in my daily activities. The service and support were good.

February 12, 2026
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Rated 5 out of 5 stars

Less Pain, More Comfort

I have been using custom insoles of Stridesoles and the comfort in my feet has increased significantly. The insole fitted well and I feel less pain in my daily activities. The service was more or less satisfactory.

December 23, 2025
Rated 5 out of 5 stars

Amazing company

Amazing company! I’ve had mine for a few months now and they are incredible - I had searched for over a year to find orthotics that worked and I’m so happy I found this company. I’ve already ordered a second pair and cannot wait to use them in my dress shoes.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Worth every penny

I was skeptical about ordering custom orthotics online, but these have been a game changer for my plantar fasciitis. The app scan thing was easier than I expected - took maybe 10 minutes.

The quality really surprised me. They feel way more substantial than the drugstore inserts I've been using, and honestly better than the $600 pair I got from a podiatrist last year.

Best part was when I emailed them during the first week because they felt weird - someone actually responded the same day with real advice, not just "give it time." They checked back in with me a week later which was unexpected but nice.

Took about 3 weeks to fully adjust but now I can walk my dog without limping. At $200ish they're not cheap but way less than what I paid before, and apparently they last for years.

Would definitely buy again if I needed another pair.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Stridesoles Returned My Comfort to Me.

My custom insoles from Stridesoles have made a huge difference to the foot pain and tiredness that I have suffered for many years. It's improved a lot. Ordering was simple. The delivery was smooth and the insoles fit my feet exactly as they were supposed to. I feel more comfortable now being able to walk, stand and be on my feet. I am really satisfied with the quality of the product and it is effectiveness.

December 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Perfect Fit, Lasting Comfort

So far, I've found the custom insoles from Stridesoles to be very comfortable. The fit well on my feet and they have clearly helped with my pain when doing things. The service provided, as well as their constant touch, were both very good.

October 22, 2025
Rated 5 out of 5 stars

I have been using custom insoles from…

I have been using custom insoles from Stridesoles, and my feet feel a lot better. These fit just right, and they have definitely help cut down on pains when doing thing during the day. Both the service overall and how they communicated with me were very good.

November 13, 2025
Rated 5 out of 5 stars

My Feet Pain Slightly Decreased

I went with Stridesoles for some custom insoles, and I've been fairly happy with how it turned out. Placing the order was easy, and they made the insoles based on a 3D scan of my feet plus gait analysis to get everything just right for me. The pain in my feet has gone down a good amount, and they are way more comfortable when I am on my feet all day. Overall, I'm pleased with the wholes thing.

December 24, 2025
Rated 5 out of 5 stars

Really happy with my experience getting…

Really happy with my experience getting custom orthotics from Stride Soles. I have high arches and usually have a hard time finding anything that actually feels good, but these made a difference pretty fast. The process was easy and everyone was super helpful, which made it way less intimidating. They feel solid and actually made for my feet, not like some random insert you grab off a shelf. My feet feel way better by the end of the day now. Would definitely recommend if you have arch pain or just want better support.

December 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Great product and value

It was pretty easy to use the app to get my customized insoles. Best of all, they were super comfortable and durable. This company is like the Warby Parker of insoles - modern, thoughtful customer service, and a quality product at a great value.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Finally got my arches the support they…

Finally got my arches the support they needed
I used to just accept that my flat feet meant soreness after golf or a long run. Tried the usual drugstore insoles over the years but they'd flatten out in a month.
The phone scanning process was easy and the orthotics arrived in about two weeks. Took a few days to get used to them but now I wear them for everything - gym, running, even walking the course on weekends.
My feet just feel more stable. That's the best way I can describe it.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

1.5 months later and still have not received

I submitted my gait analysis a month and a half ago and even after reaching out to their customer service for over a month, have received no indication of when I will actually receive the product.

Update: The CEO reached out to me, which I appreciated until the company flagged this review for defamation. I am happy to share the email chain showing all my follow-ups and Stride's lack of response until I made this public review.

I still have not received the product I paid several hundred dollars for on Dec 1, 2025.

January 24, 2026
Unprompted review
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Reply from Stridesoles

Thank you for updating your review, and I’m genuinely sorry for the delay and lack of communication you experienced.

A shipment containing a key top-layer material for our orthotics was unexpectedly held at port. Unfortunately, our customer support team was not made aware of this delay in time, so they did not relay accurate status updates to you. That breakdown in communication is our responsibility, and I apologize.

We have issued you a full refund. Your orthotics are on their way, at no cost to you. Once they arrive, we’ll work with you directly to ensure the product meets your expectations.

I appreciate you bringing this to my attention. It has helped us fix an internal process so this does not happen again.

Thank You,
Greg Gerla
CEO, Stride Soles

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