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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness and the overall excellent service provided. Many people appreciate the efficiency and ease of their interactions, often noting prompt responses when issues arise and a smooth process for transactions. However, some people were dissatisfied with the payment process. Several customers reported significant delays in receiving payments, with some experiencing issues that lasted for weeks or even months, despite initial promises of quick turnaround times. There were also instances where customers did not receive payment at all, or only received it after escalating their concerns.

What people talk about most

Payment

Consumers find payment experiences to be ambiguous. While many reviewers praise fast payments, often received... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being fast,... See more

Service

Clients share positive opinions on service, highlighting its speed and reliability. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

once again great business over a year payment always come in definitely a company that keep they word till next time great doing business

Rated 5 out of 5 stars

Over a year now in they been doing great business I receive my payments soon as they get package must time same-day actions my good to company to sell diabetes supply

Rated 5 out of 5 stars

I have been doing business with this company for a long time and will continue to do business with them. They are fast and reliable and always on top of everything.

Rated 5 out of 5 stars

They were very helpful about the Dexcom payment. I received the payment a week after sending the unused Dexcom sensor. I will do business again if I can. Thank you.


Company details

  1. Money & Insurance

Written by the company

Paying TOP DOLLAR For Your Surplus Diabetic Supplies. Quickest Payouts in the Industry. We are buying Dexcom, Omnipod, Eros Pods, Dash, Onetouch, Freestyle, Medtronic and more!


Contact info

4.2

Great

TrustScore 4 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Good value

More than I expected. Fast and secure.

May 24, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

We appreciate your feedback! It's great to know that our service was more than you expected and that you found it both quick and secure. Providing a seamless experience for our customers is our goal, and we're pleased to hear we achieved that for you. We look forward to assisting you again soon!

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Rated 5 out of 5 stars

The had a very fast turn around

The had a very fast turn around

June 3, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

We're delighted to hear that you experienced a fast turnaround with us! Thank you for your review and for choosing Strips USA. We look forward to serving you again in the future!

Rated 5 out of 5 stars

look no further than USA Strips

USA Strips is the best. I never have any trouble, always professional. I recommend them to anyone.

June 3, 2024
Unprompted review
Strips USA logo

Reply from Strips USA


We're absolutely delighted to read your wonderful review! At USA Strips, delivering top-notch service and professionalism is at the heart of everything we do. Your consistent satisfaction is incredibly rewarding for us, and we're truly honored by your recommendation. Thank you for entrusting us with your needs – we're truly grateful to have you as a valued member of the USA Strips family!


Rated 5 out of 5 stars

Great customer service

Great customer service , they answered over the weekend even though they are technically closed. Never had that before
They always send my payment fast

June 1, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you so much for taking the time to share your experience! We're thrilled to hear that you were impressed with our customer service. At Strips Usa, we strive to go above and beyond for our customers, even during off-hours. Your satisfaction is our priority, and we're glad we could assist you promptly.

We understand the importance of timely payments, and we're delighted to hear that you've consistently received them quickly. Rest assured, we're committed to maintaining this level of service and ensuring a seamless experience for all our customers.

Thank you once again for choosing Strips Usa. We look forward to continuing to serve you in the future! If you have any further questions or need assistance, feel free to reach out to us anytime.


Rated 5 out of 5 stars

They made my day

They made my day. This is only the second time I have used Strips USA, they always go beyond to help others who need supplies. Thank you Sreios USA

May 28, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you for your kind words! We're thrilled to have made your day and appreciate your trust in Strips USA. We're always here to help. Looking forward to working with you again!

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Rated 5 out of 5 stars

Great company!!

Great company!!! Excellent customer service.

May 23, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that our customer service met your expectations. If you ever need anything else, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

I was not sure if this company was…

I was not sure if this company was legit due to some bad reviews I had read. I was able to contact them through out the whole process. I can honestly say that this company has done exactly what they are supposed to. Thank you !

May 20, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you for sharing your experience with us! We understand your initial concerns, but we're thrilled to have proven ourselves as a reliable company. Keeping you informed and supported throughout the process is our priority, and we're delighted that you found our service satisfactory. Your trust means the world to us, and we're grateful for the opportunity to assist you. Should you ever need anything in the future, please don't hesitate to reach out – we're here to help!


Rated 5 out of 5 stars

Great company

Great company. They were prompt in getting my payment out. I will be using them again.

April 23, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you!

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Rated 5 out of 5 stars

Fast at getting your money to you

Fast at getting your money to you. Payments are above what I'd expect love this company been going through them for years now

May 16, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you for the review!

Rated 1 out of 5 stars

They should pay there people when they…

They should pay there people when they tell them they are gonna you know people has things they have to pay too

May 13, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

We're truly sorry for any inconvenience caused by the delay in payment and the subsequent issues with accessing your PayPal account. We understand the importance of timely payments, especially when there are financial obligations to meet. Upon review, we did indeed receive your shipment of diabetic supplies on the 13th, and later that evening, we processed your payment via PayPal with the PayPal tag provided through text message. We regret any miscommunication regarding access to your PayPal account, as we were not made aware of this circumstance. Nevertheless, we're glad to report that with our assistance and the support of PayPal, we successfully facilitated the payment to you.

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Rated 5 out of 5 stars

LOVE & HIGHLY RECOMMEND

Strips USA helped me sell my diabetic supplies fast and easy ! they were quick with payment and had the highest payments around. every time i spoke with them they were very pleasant. they answered all my questions right away and were a huge help. highly recommend this company!!!

May 2, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

We appreciate you choosing Strips USA to sell your surplus diabetic supplies !

Rated 1 out of 5 stars

STAY AWAY!!!

I sent them products that they committed to purchasing and they received them and sent me back a tracking number for the check and that 1st check failed to show up so they told me that they would overnight the check and many days later that check failed to also show up and they refuse to respond to me. STAY AWAY FROM THEM UNLESS YOU WANTED TO DEFRAUDED!!

May 3, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

Upon reviewing our records, we confirmed the receipt of your shipment on April 18th. As per our agreement, a check was promptly mailed out on April 19th, with tracking number 92055903332000300059200248. Regrettably, it seems there was an issue with the tracking information not updating as expected. Once this was brought to our attention, we took immediate action to rectify the situation. We expedited a replacement check via overnight delivery, with tracking number 92701903470167300000010864, which you received on May 6th. We understand the frustration caused by the delay and the inconvenience of not receiving timely responses. Please accept our deepest apologies for any distress this may have caused. We remain committed to resolving this matter to your satisfaction. If there are any further concerns or if you require additional assistance, please do not hesitate to reach out to us. Your feedback is invaluable, and we appreciate your patience and understanding.



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Rated 5 out of 5 stars

Easy,fast and reliable

I absolutely love the ease of service you offer! From shipping label to payment you guys are fast and reliable!
Highly Recommend Strips USA!

April 15, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

We appreciate the support, Thanks !

Rated 1 out of 5 stars

We are a small UK business that decided…

We are a small UK business that decided to try stripe, we had our account blocked after a month of use, no refunds or payment appeals, no explanation received, funds blocked. I consider it a scam. If you are a small and medium-sized business, I do not recommend it. Scammers

April 29, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

**wrong company**. this review is about Stripe. Not Strips USA

Rated 5 out of 5 stars

They’re easy and quickly to work with !!!!! N

They’re amazing to work with. They answer your questions immediately and you get paid instantly. It’s my second time working with them and I’m a proud customer. I giave them a 6 start rating.

April 20, 2024
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you Erica ! We look forward to hearing from you soon!

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