Strobes N' More - Headquarters Reviews 113

TrustScore 4.5 out of 5

4.6

81 Tom Harvey Road, 02891 Westerly, Rhode Island, US


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See what reviewers are saying

Rated 5 out of 5 stars

The product selection and prices is amazing, shipping was pretty quick, the communication is fast answers with in a few hours if it’s during business hour and a day outside of that. The only issue is... See more

Rated 5 out of 5 stars

We upfit all of our fleet with emergency lighting and strobesnmore has been our go to supplier for a decade. Their competitive pricing and fast processing of orders/shipments has been on point since... See more

Rated 5 out of 5 stars

Had a $6k in house build on an FD utility truck. Even though they said the whelen lightbar and Havis console would be a 4-6 week lead, it was delivered 4 days later. When ordering the rep was great to... See more

Rated 5 out of 5 stars

The products and service are great, and customer service is always very helpful. The prices are fair and my customers are very happy with the products I have sold and installed for them. I highly re... See more

Company replied


Company details

  1. #2 of 3 best companies in Police Supply Store
  2. #28 of 115 best companies in Electronics Store

Written by the company

Strobes N' More, founded in the early 1990s and headquartered in Rhode Island, is one of the oldest eCommerce-based emergency vehicle lighting solutions providers in the industry. Prior to the advent of the internet, end-users of emergency vehicle lights had limited options when it came to purchasing their equipment. Today, Strobes N' More stocks product on behalf of every leading manufacturer in the emergency vehicle lighting industry, and also provides installation, repair & service work at its Westerly, RI facility. We also design and engineer products under the Strobes N' More brand, which serve as a lower-cost option for customers that are more budget-minded. We pride ourselves on product knowledge, exceptional customer service & satisfaction and industry-leading fulfillment times.


Contact info

  • 81 Tom Harvey Road, 02891, Westerly, Rhode Island, United States

  • 401-348-0141

4.6

Excellent

TrustScore 4.5 out of 5

113 reviews

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Replied to 85% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Irritating business practice!

My order arrived as described online, however, it took over a month before it was delivered. The unacceptable aspect was, after I had put in the ordered two weeks went by without any notifications from Strobes-N-More, as where the product was. I requested a delivery date and they responded with an estimated date of maybe two more weeks. This is just a terrible way to treat customers, if you want to have returning customers! If you don't have a product in stock and it's going to take a month to get it, you should be honest and say so up front or at least make contact, so the customer, isn't left in the dark! This style of transaction, is usually an indicator of a business in trouble. Please accept this from someone who's had their own business for 40 years and seen where this type of practices leads to, "resentful customers"
Thank you for your time.

March 18, 2026
Strobes N' More - Headquarters logo

Reply from Strobes N' More - Headquarters

We’re sorry to hear about your experience and understand your frustration. You should have received an automated backorder notification email regarding your order. When you contacted us, our team provided the most accurate estimate available at the time. However, delays can occasionally occur due to transit issues or other shipping factors outside of our control, which may impact those estimates.

We appreciate your feedback and the opportunity to improve our service.

Rated 5 out of 5 stars

Great Experience!

Great ordering experience through Strobes N More! Parts were in stock, shipped and received promptly. Great service from beginning to end!

September 25, 2025
Rated 5 out of 5 stars

Ordering was efficient

Ordering was efficient, spoke with Chantal, she was knowledgeable about the product line and made the process seamless. I would definitely return with future business.

-Aaron Sias
Sr. Manager, Patrol Operations
ACS Security

September 23, 2025

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