Strutsdepot Reviews 

57
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic company to deal with. Responses are very quick and their team are professional, courteous and efficient. Highly recommended and their warranty period of 3 years is something not often prov... See more

Rated 5 out of 5 stars

Excellent customer service from this company. I ordered a pair of boot struts but ordered the wrong ones by mistake. Refund was processed quickly once the items were returned. A replacement pair were... See more

Rated 5 out of 5 stars

Dylan at StrutsDepot tried his best to source a pair of Gas Struts for a 1997 SLK 230. Whilst the Company stock a huge range of struts, none fitted such an old car. I was appreciative of Dylan’s eff... See more

Rated 5 out of 5 stars

I've got a super king ottoman bed and added a mattress topper. The bed still opened but unfortunately due to the additional weight did not remain open. I looked on Amazon but wasn't sure what to p... See more

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4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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4.6

All reviews

(57)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company to deal with!

Fantastic company to deal with. Responses are very quick and their team are professional, courteous and efficient.
Highly recommended and their warranty period of 3 years is something not often provided nowadays. Special mention to Dylan who went above and beyond in helping and advising.

October 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service and top quality product

Excellent customer service from this company. I ordered a pair of boot struts but ordered the wrong ones by mistake. Refund was processed quickly once the items were returned. A replacement pair were sent out quickly and with the instructions on the website I fitted the new struts within a couple of minutes. Excellent quality product and customer service was brilliant, thanks a lot Dylan and team

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Struts Depot highly…

I can’t recommend Struts Depot highly enough.I’ve dealt with them over the last 18 months and from my very first contact they’ve always been friendly, helpful and understanding.

Recently, I had an issue with my gas struts and contacted them for help. They went above and beyond and, after looking at the situation, replaced them with a brand new set completely free of charge.

They’ve also been incredibly helpful in the past, taking the time to work out the correct measurements and positioning for my particular application and helping me get everything installed correctly.

A genuinely fantastic company that clearly cares about its customers.
**Excellent service from start to finish — highly recommended**

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Superb after sales service and great prices.

I ordered a pair of struts for the back box on my Motorhome on next day delivery. They arrived spot on time.
I had a slight problem with them and rang last thing this afternoon and the chap I spoke to couldn’t have been more helpful. They’re sending me another pair straight away.
Superb service and excellent prices.
Highly recommended.

August 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Helpful

Dylan at StrutsDepot tried his best to source a pair of Gas Struts for a 1997 SLK 230.
Whilst the Company stock a huge range of struts, none fitted such an old car.
I was appreciative of Dylan’s efforts throughout my enquiry and would recommend Struts Depot Ltd based on my experience

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 5 days ago

Ordered 5 days ago, delivery tracked 48. 5 days later , still sitting in London yet these comedians said it was despatched. Shower of liars who dont answer customer e mails, yet quick to take your money .Stay clear,better ordering off Amazon

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service & Support

Ordering and delivery was easy and prompt, when there was a problem with the strut not quite fitting Dylan in Customer Service went above and beyond to resolve the issue, emails were replied to almost immediately. The service and product are top class cannot recommend this company highly enough.

July 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Need Struts "No need to go anywhere else!"

This is the second time I have used StrutsDepot & have been hugely impressed both times..
1st time: Boot Struts for a Volvo V50
2nd time: Bonnet Struts for a Mini Cooper 'S'
The Quality of the Struts: Extremely Good
The Cost of the Struts: Extremely Good
The P&P & Costs: Extremely Good
I will continue to use StrutsDepot & will advise everyone else to do the same...
"You will not be dissappointed"

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company!

Great Company!! Customer service was exceptional and quality of struts are excellent. This company went the extra mile to help my Dad when he had questions on putting them on his beachhut, very happy and highly recommend this company.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Needed a new gas strut for a garden…

Needed a new gas strut for a garden bench where the seat part lifts to store wellies etc. Although new, the strut did not work.
Found this company online and emailed a request for help.
A very helpful Dylan emailed back, requested a photo of the broken unit and promptly emailed the spec of the required replacement.
have just ordered.
Great serice!
Simon Robinson.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Strutsdepot - fantastic

Strutsdepot are a fantastic company! They were so helpful in helping me understand what struts I needed and when I ordered the wrong ones they were quick to offer me a refund and guide me in order custom struts. Thank you! Wish more companies were as helpful and trustworthy!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Order# 169895 5***** recommend 100%

I originally phoned and got no answer, then I realised I was before they had opened. However, I received a call and the person I spoke to answered a few questions I had and confirmed the struts I would need for my vehicle. They arrived quickly, they were spot on and also easy to fit.

I give them 5***** and would recommend them 100%

Thank you StrutsDepot.com

Order# 169895 refers May 2026

May 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Slow

Slow, frustrating Customer service. 7 emails and still haven't got a price. Do yourself a favour and order from someone else.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

First class service and support from…

First class service and support from the team. Rang to confirm model query and they answered with good knowledge. Then I placed an order but mis read advert and ordered 2x units but they come in a pair so I wanted to return 2x struts.
Straightforward painless job to return them and I was credited immediately once they received them back.
Great service, tech support and customer support.
10/10 highly recommend company. Cheers fellas!

December 12, 2025
Unprompted review

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