Product was exactly as described, was delivered a da early, so everything good.
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Caravaning near by and needed a new water filter. Ordered on line and it was ready to pick up as soon as we arrived. They informed us that they would send items out in the post.
Very good service constantly in contact with emails
I ordered a wrong item now wanna return but don’t know how to do it no help or response to email
Company details
Written by the company
UNDER NEW OWNERSHIP! Caratech Caravan Parts is a leading UK supplier of new caravan and motorhome spare parts, trading since 1999. We stock thousands of genuine components covering all major makes and models — from electrical and plumbing fittings to door locks, lights, windows, roof vents, towing equipment, and interior accessories. All our parts are brand new, never salvaged or used, and sourced directly from trusted manufacturers. We ship nationwide from our UK warehouse, offering fast delivery options, secure online payments, and responsive customer support for both trade and retail customers. Whether you’re a caravan workshop, dealer, or private owner carrying out repairs, Caratech provides a one-stop online store for quality parts at competitive prices. Visit caratechcaravanparts.com to browse our full range or open a trade account.
Contact info
United Kingdom
- caratechcaravanparts.com
4.4
Excellent
35 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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Very good service constantly in contact…
Very good service constantly in contact with emails
April 9, 2026
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Product was exactly as described
Product was exactly as described, was delivered a da early, so everything good.
March 27, 2026
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As described great
March 25, 2026
Water filter…
Caravaning near by and needed a new water filter. Ordered on line and it was ready to pick up as soon as we arrived. They informed us that they would send items out in the post.
March 20, 2026
Brilliant correspondence and delivery.
Flawless transaction and posted next working day.
March 9, 2026
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I ordered a wrong item now wanna return…
I ordered a wrong item now wanna return but don’t know how to do it no help or response to email
March 5, 2026
Easy order process and arrived within a…
Easy order process and arrived within a few days very happy
March 2, 2026
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Reply from caratechcaravanparts.com
Hi Carl.
Thanks for taking the time to leave a review.
I’m sorry the delivery took longer than expected and that you had to chase us for an update — that’s not the experience we aim to give. Your order was dispatched as soon as it was picked up, but we agree the communication should have been clearer and faster.
We’ve taken this on board and are revising our order update processes so customers receive better, clearer, communications from us.
If there’s anything we can still help with, please feel free to get in touch directly.
Kind regards,
Caratech Admin
Managed to find a part that I couldn't.
Managed to find a part that I couldn't. Really helpful.
January 29, 2026
Unprompted review
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Asked about returning product as was…
Asked about returning product as was not long enough and heard nothing back from company
January 27, 2026
Reply from caratechcaravanparts.com
Hi
Sorry to hear this — we aim to respond to all queries promptly and it’s disappointing to hear that wasn’t your experience.
If the product length wasn’t suitable, we’re happy to review a return request. Please get in touch with us directly at info@caratech.co.uk with your order details so we can resolve this for you.
We appreciate you bringing this to our attention.
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