Strutt & Parker Reviews 

499
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, reliable responsiveness, and deeply supportive guidance throughout various property sales and lettings. Many people mention that local agents consistently go above and beyond to ensure every single detail is handled with the utmost care. Reviewers note that the team makes complex processes completely seamless, offering clear expert advice and keeping communication exceptionally smooth from start to finish. Consumer feedback highlights dependable updates and attentive assistance, successfully ensuring a remarkably stress-free journey for all prospective buyers, sellers, and landlords alike.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising team members for being... See more

Customer service

People report positive experiences with customer service, expressing deep appreciation for the exceptional... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the supportive and friendly staff make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with... See more

Rated 5 out of 5 stars

We sold our house through Strutt & Parker Canterbury, having had no joy with another agent prior. We were looked after throughout by Jane Layfield who kept us up to date and in the loop at al... See more

Rated 5 out of 5 stars

David Law (Director and Head of Edinburgh Residential Agency) provided a very professional, helpful and informative level of service for a recent house sale. He went above and beyond in helping market... See more

Rated 5 out of 5 stars

We engaged with Strutt and Parker Perth, because I liked Hamish’s no nonsense approach and his approachable style. Nothing has been too much trouble for Hamish or Amy. And they have made a di... See more


Company details

  1. Real Estate Agents

Written by the company

Strutt & Parker is one of the UK’s leading property consultancies, with a long-established reputation for delivering expert and innovative real estate advice across the residential, farms and rural estates sectors. Founded in 1885, we offer a comprehensive range of property solutions and advise a variety of clients, including homeowners, landlords, private clients, high-net-worth individuals, investors, companies and corporate clients, alongside institutions and developers.


Contact info


4.8

Excellent

TrustScore 5 out of 5

499 reviews

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4.8

All reviews

(499)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommending Strutt & Parker

Whenever I have any problems with the house I let, Phillipa is always very efficient and helpful to me. She always solves any problems I may have quickly and efficiently. I know that the letting of my house is always in good hands with Phillipa and I would happily recommend Phillipa and Strutt & Parker to anyone wishing to let their property.

November 9, 2026
Unprompted review
Rated 5 out of 5 stars

A great team effort!

Edward Church and his team sold our farm and vineyard in 2025 and throughout the process he was continually updated us on the process which was complicated due to the house boundaries and the addition of a 4 acre vineyard. He achieved a very good sale price for the property and guided us through the sale of the vineyard which was purchased by the same applicant.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Highley Recommend

We work very closely with the team at Strutt & Parker, and they are consistently exceptional to deal with. A special shoutout to Louise, Christine, and Philippa—they are incredibly helpful, professional, and always on hand whenever you need them. The care and efficiency with which they manage all of their properties is top tier, and we are always thoroughly impressed with their work. Highly recommended!

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great home buying experience with Lauren

We worked with Lauren at Strutt & Parker and genuinely had a great experience! We viewed a handful of places with her, put offers on two, and had an offer accepted on one. The process was very quick by London standards - from offer to exchange was 2 months, and then we completed 1 month later. It was all very efficient and Lauren was fab at keeping us updated on WhatsApp. She also clearly had a good relationship with the sellers which helped. We were first time buyers and had heard some horror stories of the house buying experience but honestly everything was super smooth! We are really excited about our new home.

October 30, 2026
Unprompted review
Rated 5 out of 5 stars

I have always found the letting agents…very helpful

I have always found the letting agents to be very helpful and professional. In particular, I would like to mention Christine, who carries out the property inspections. She is always so polite, friendly and helpful. Whenever I have an issue or need a job sorting out, she is always happy to help and makes sure things get dealt with promptly.

It’s reassuring to have someone who is so approachable and reliable. Thank you, Christine, for all your help. It’s very much appreciated!

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

As a tenant

As a tenant, we are looked after by Philippa at the Sunningdale branch. Philippa is very thorough and responds as soon as possible to any queries. Additionally, she is pro-active which is really helpful. Overall, an excellent service and experience.

October 31, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Caroline and her team have been incredibly helpful in assisting me with my property. They were friendly, professional and always willing to take the time to provide advice and answer any questions I had.

I particularly appreciated the team's honest approach, local market knowledge and excellent communication. They made everything feel straightforward and was a pleasure to deal with. I would happily recommend them to anyone looking for an estate agent they can trust in this area.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I have been very pleased with the…

I have been very pleased with the service provided by the property management team. Communication has always been prompt, professional and helpful. In particular, Christine has been excellent to deal with, consistently demonstrating professionalism, attention to detail and a proactive approach. Her responsiveness and support have made the rental experience smooth and stress-free. Highly recommended.

October 30, 2026
Unprompted review
Rated 5 out of 5 stars

Truly responsive management agents

I have used Strutt and Parker for many years to manage my properties and they do an excellent job. Christine and Philippa are incredibly responsive and helpful and I am confident that my tenants are in excellent hands. Most recently they have dealt with booking gardening services and alarm servicing very efficiently.

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Expert Guidance throughout process

S&P, Lauren and Thomas gave us expert guidance and counsel prior and throughout the sale process, including navigating bumps in the road. Positive throughout, we would happily work with them again!

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

I have worked with Strutt & Parker for…

I have worked with Strutt & Parker for many years for the handling of my rental and have always received a first class service from the team, especially Christine Froud who is super efficient and professional at all times.
I would not go to any other agent and highly recommend Strutt & Parker for all aspects of property letting & sales.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Strutt and Parker have handled my…

Strutt and Parker have handled my rented flat for several years
Caroline has always been professional helpful and responds to any queries or problems very quickly.
They provide an excellent service for landlords and I would have no hesitation in recommending them.

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Flat rental

Louise was great, she knew the area really well and was very helpful to me finding the right flat.
I would definitely go to Louise again if I was to move

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Lauren…

We had a great experience with Lauren at Strutt & Parker! She was incredibly helpful and supportive throughout the entire process, always going above and beyond to keep things moving. She was particularly proactive in liaising with solicitors and third-party surveyors to ensure we received timely responses when needed.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Strutt & Parker Ascot/Sunningdale

Strutt & Parker Ascot/Sunningdale have looked after my rental property for over 20 years. They have consistently been professional, efficient and trustworthy throughout that time. I would highly recommend them.

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service & Support

Louise was amazing! She held my hand through the stresses of renting and had loads of patience - enough to answer all my ridiculous (and seemingly endless!) questions. She made a potentially difficult move seamless and easy. Thank you!

September 7, 2026
Unprompted review

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