Strysen Heating Reviews 33

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

It's great when a company exceeds your expectations and goes above and beyond to help you out. After a terminal boiler breakdown Strysen Heating responded to the challenge where others had turned awa... See more

Rated 3 out of 5 stars

Ultra-fast response to my call and very friendly. Serviced our boiler and later replaced a couple of components in my C.H. system and all fine. 10 months after the boiler service I called a differ... See more

Rated 5 out of 5 stars

Brilliant job done with minimal fuss! The Strysen engineers pulled out all the stops to get to me to replace 5 radiators on a Friday afternoon, knowing that I needed this done urgently due to a deadl... See more

Rated 5 out of 5 stars

We had a replacement boiler and the whole process has run very smoothly from obtaining a quote to completion of the installation. Everything was made very clear and the installation was made in one d... See more

Company details

  1. Heating Contractor

Information provided by various external sources

Domestic and commercial heating engineers celebrating our 40th anniversary. For 24 hour emergencies or free quotes please call 0121 308 0962.


Contact info

  • Clarence Road 127, B74 4AU, Sutton Coldfield, United Kingdom

  • strysen.co.uk

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

I recently had a new boiler installed…

I recently had a new boiler installed by Strysen Heating & Electrical – a Worcester Bosch 8000 40kW Regular boiler – and I couldn’t be happier with the service.

Roger provided the initial quote and was clear, helpful and very professional from the start. Simon carried out the installation to a very high standard, working efficiently and leaving everything clean and tidy. David was also extremely helpful in assisting me with my Domestic & General £750 compensation claim, making what could have been a complicated process completely straightforward.

From start to finish, the whole experience was smooth and faultless. Excellent communication, high-quality workmanship, and outstanding customer support throughout.

Thank you Roger, Simon and David – I would highly recommend Strysen Heating & Electrical to anyone looking for a reliable and professional heating company.

April 10, 2026
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Rated 5 out of 5 stars

Tap replacement

Having previously fitting a boiler for us a few years ago, we chose Strysen to replace our taps in the bathroom, kitchen and downstairs toilet.
The workmen were very polite and professional keeping us informed regarding the job throughout.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Strysen Heating

I thank Roger, Simon and team for a job well done. They have experience and knowledge that excels. Great workmanship.
Thank you gentlemen.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and reasonably priced

I have recently had excellent service from this local company whilst under some pressure to deal with a boiler problem within a property for sale. Have invited them back to do some servicing for me.

January 24, 2025
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Rated 5 out of 5 stars

Excellent service from Strysens as…

Excellent service from Strysens as always, been using them for over 30 years, when our ancient gas boiler broke down on Monday they tried to obtain an obsolete part with no luck, within 3 days they installed a new boiler, a very pleasant team to deal with and with just a week to go until Christmas pulled out all the stops to make sure we had heating and hot water for the holiday.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Used the Strysen heating ltd to drag my heating system to the 21st century. Mr David Morris, the Director of the company did the survey and advised what needed doing. Extremely friendly and knowledgeable person. Punctual, polite, and efficient planning, set a date for the job to be done quickly and his amazing team finished the job of upgrading the thermostats, hotwater tank conversion to an unvented one, sorted the bathroom ventilator fans efficiently, sorted out the showers all in 2 days. Very impressive company, engineers, and team. Highly recommend them.

July 9, 2024
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Rated 5 out of 5 stars

Brilliant job done with minimal fuss!

Brilliant job done with minimal fuss!
The Strysen engineers pulled out all the stops to get to me to replace 5 radiators on a Friday afternoon, knowing that I needed this done urgently due to a deadline on other work. They managed to get all the work done in 2.5 hours, despite having to work around stuff in different rooms and even moving the pipework in one room. All work was done to a high standard, and they were very well mannered and a pleasure to deal with. Highly recommended.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Instalation

We would like to thank you, Simon and Harry for your invaluable assistance when called upon over the past 2-3 weeks with our 'antique' boiler and the problems we have had, particularly during a cold spell without heating! Being able to secure a gas valve at short notice when other firms were happy to respond with 'the part is now obsolete' and then to be able to install a new boiler within a matter of days. Simon and Harry have done an excellent job, we have no complaints whatsoever, they were efficient, courteous and tidy and happy to help.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Central heating system replacement

The central heating system in our property was a single pipe installation around 60 years old. Strysen quoted to upgrade the system to a twin pipe flow which necessitated removing all the old pipework, radiators and fixtures and running completely new pipework throughout the house. The boiler was also replaced.
I cannot praise highly enough the quality of the work undertaken, courtesy and flexibility of the installation team and the attitude of everyone at Strysen from Director level to office administration.

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer experience

I had 4 visits from Strysen engineers to fix my boiler. I was told on two separate occasions that my boiler had been fixed. It wasn't fixed and leaked all over the floor on two occasions. I even had to call the emergency help line on a Saturday morning as the boiler was leaking all over the floor. It also took days to respond to my e mails.

February 16, 2024
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Rated 3 out of 5 stars

Fast to respond, but..

Ultra-fast response to my call and very friendly.
Serviced our boiler and later replaced a couple of components in my C.H. system and all fine.
10 months after the boiler service I called a different plumber for a new boiler quote, as the boiler kept switching off of it's own accord.
The plumber commented that the boiler had not been serviced properly previously, confirmed by the thick gunge in the bottom of the heat exchanger, possibly causing the problem.

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

New oil boiler

Fitted new oil boiler for us in September 2022. Strysen were great sending someone round to quote quickly, checking they were quoting for a boiler sufficient for our needs. Worked with us on install date to fit in with new oil tank.
Install went smoothly and heating system is up to scratch. Would recommend

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

It's great when a company exceeds your expectations and goes above and beyond to help you out. After a terminal boiler breakdown Strysen Heating responded to the challenge where others had turned away, Came and surveyed the same day and juggled existing commitments to fit us in and replace our Worcester oil boiler within 2 days. All work carried out to a high standard and with a friendly professional team. Clean and tidy house with hot water again. It's never great to have unexpected expense but nice to see work carried out to a high standard with quality products.
Thank you Strysen Heating

February 20, 2023
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Rated 5 out of 5 stars

We have used Strysen twice this year

We have used Strysen twice this year; a boiler replacement and a completely managed bathroom refit.
On both occasions, the team have been excellent.
They guided us through entire process including introducing us to a bathroom designer/supplier and obtaining trade discounts.

The finish of their work is excellent and wouldn’t hesitate using them again in the future

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Strysen installation

Strysen did a great job for us, installing a new Mixergy hot water tank and boiler. Very professional, on time, helpful with any queries, and took the initiative to work around issues that were not of their making.

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

Bathroom refurb

My family have used Strysen for new boilers and repairs. David Morris was very helpful and offered great advice on design to change an outdated 18 year old bathroom. David fully managed the whole project over two weeks. The quality of workmanship from him and his team has been first class. His team were a pleasure to have in my home and were all courteous, polite and hardworking. I was never left without any facilities and they cleaned up each day. It was an upheaval for 2 weeks, but what a beautiful finish. Use this firm as they take such a pride in what they do and deliver amazing results

July 22, 2022
Unprompted review

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