Not fit for purpose. Rented an apartment through this platform for our son in Marseille. The upstairs tenant caused damage through a shower leak and neither Studapart or the landlady took responsibili... See more
Company replied

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Not fit for purpose. Rented an apartment through this platform for our son in Marseille. The upstairs tenant caused damage through a shower leak and neither Studapart or the landlady took responsibili... See more
Company replied
The staff were very friendly, professional, and cooperative throughout the entire process. Special thanks to Serge for being supportive, clear, and very helpful, as well as to Guillaume for his assist... See more
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As an international student,I needed shared apartment to book months before my arrival but most of the rooms were not available when I needed it. Studapart helped me by giving me available room every... See more
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The customer support, listings, navigation, everything is top tier for me. The only issue is too many problems on the site. But they are quick to solve usually under 24 to 48 hrs but still i would... See more
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Written by the company
75003, Paris, France
Asks customers to review
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Replied to 100% of negative reviews
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For the first two years I had no problems finding students to rent my studio. The students were all very nice. Then I had one student who complained to Studapart about her contract with me and the Studapart counsellor threatened me. Since then I have had no interest in my studio. Perhaps there are staff who work against some landlords? So at the moment I cannot rate Studapart very highly.

Reply from Studapart
The landlord was a fraud. Was 3 days late for our appointment when I arrived in France. I luckily recognized my roommate who'd then let us move into the appartement. My dad stayed for a few days, but the landlord refuged to present a contract before he returned home and I was alone in a strange country. He then revealed that if one of my roommates left, my rent would go up by 250 euros a month and he started pushing me to sign. I had asked for a contract beforehand, but this one he presented to me was different from the one he'd sended to me. Had to search and move to a new appartement on my own.

Reply from Studapart
It's very easy to find the accommodation you look for with Studapart. It's been a great experience!

Reply from Studapart
The landlord stole our deposit, studapart did not give the money back either or deleted the apartment we rented from the website. It was "95 Rue de la Patouillerie, 44300 Nantes France. DO NOT BOOK this apartment, the landlord was the worst.

Reply from Studapart
With this service I was able to find an accommodation twice in different cities, it was good

Reply from Studapart
Great support from thé team of studapart
Very kind and responsible

Reply from Studapart
Great customer support offered by Studapart made my experience hassle-free.

Reply from Studapart
I rent my accommodation here with high quality of supporting services and they always respond me during this time as soon as possible

Reply from Studapart
As an international student travelling outside of my home country for the first time, Studapart provided me with the easy and transparent access to different properties listed in Paris. Helping me find the perfect accommodation for myself in my budget, and also aided me with getting home insurance for my property. The support team of Studapart answered my queries related to housing and housing insurance even months after I started renting.

Reply from Studapart
The landlord I contacted at this platform was a fraud. Tilagame ADINARAYANANE stole 3,900€ from me.

Reply from Studapart
Very bad !!! No one is getting back to me after 100 of emails

Reply from Studapart
We spent two months in a French city. They are stealing a lot of money from us and they don't want to pay us back. The people on this platform are not to be trusted.

Reply from Studapart
If you are international, is the best option!

Reply from Studapart
They ask you to pay 500+ € of fees. If I had 500€ to throw away i would book AirBNB. They should ask to the house owners to pay fees and not to the students

Reply from Studapart
Hey my name is Jerome Olivier and I am a student who just rented his accommodation.
For me, Studapart is the best option for international students and for a quick renting of accommodation. Studapart puts everything in place for handlords to answer fast your demand and it’s also very helpful for internationals who doesn’t have « Garant financier » in France. Don’t be afraid to take a garantie and do every transfer of money by using this website. It’s 100% secured. I proposed my budget to Studapart and I find exactly what I wanted and I had rented my accommodation in less than a week.

Reply from Studapart
Attention!!! The customer service is terrible. They do not care about you. I had booked a flat for 01/09/2023, the landlady stopped responding (neither on Studapart, nor on LinkedIn) when I asked her for a contract. I had to look for a new flat. Then, 2 days before the move-in date, when I wanted to get out of the contract because the landlady was not responding again, Studapart wanted to get involved. 2 DAYS BEFORE MOVING IN! I lost my entire deposit and the first month's rent.

Reply from Studapart
I give a star because I cannot leave zero.
It is a scam! Their apartments do not reflect the reality. Their service is really bad. They pretended to have forgotten a refund for the deposit; I had to chase them in order to get it back. They did not refund the guarantee fee fully despite that the reservation I made was not what I have seen on their website. The worst experience ever in renting an apartment and I have seen a lot around.
I do not recommend. It is a pure fraud!

Reply from Studapart
I loved the fast response of both the landlords and the Studapart team. I was in a hurry to find a place and immediately managed to find one. I would love to note that the response to the problem was quite polite, fast, and helpful and it made me extremely happy... Problems can happen but handling them is quite the tricky part which is amazing
Even though I'm giving a 5-star review (and you deserve it) I faced two problems, both from the website itself: 1. The website keeps logging me off which is honestly annoying 2. I paid via Studapart, but didn't receive a confirmation email. However, the IT team immediately resolved the problem so all is good.

Reply from Studapart
Black Mold
I rented a room from here and in 2 months the wall and under the bed were covered in black mold. I became sick and contacted Studapart and they said because I had lived there for 2 months it was my problem. Contact my insurance company in Canada.
June 12/2024 Studapart just answered saying contact our customer service. I did that. That is who told me to contact my insurance company in Canada and there was nothing they would do

Reply from Studapart
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