Student.com Reviews 2,515

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their exceptional helpfulness and professionalism, making the booking process smooth and stress-free. Reviewers frequently highlight the excellent customer service, noting that representatives are quick to respond, clear in their communication, and very organized in handling inquiries. The service is consistently described as reliable, efficient, and considerate, with many appreciating the prompt assistance and guidance provided throughout their experience. However, some people were dissatisfied with the customer service, citing slow replies, a lack of accountability from management, and issues with conflicting information. A few other people also felt that communication could be improved, particularly regarding the availability of a 24-hour direct contact number for international students.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting exceptional assistance and support... See more

Response time

Reviewers mention positive feedback about response time, with many praising the swift replies and quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality, reliability, and... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers highlighting the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had some challenges with my booking, but I want to highlight how incredibly helpful Suzi from Student.com was. He took the time to follow up with me, checked in regularly, and made sure everything... See more

Company replied

Rated 5 out of 5 stars

I had many doubts and questions at the beginning, but a very kind and helpful representative named Suzi assisted me. She answered everything quickly, clearly, and in a very organized way. I’m still... See more

Company replied

Rated 5 out of 5 stars

As an international student who received my visa quite late, I am very pleased with student.com for attending to my needs and ensuring I am able to get an accommodation on time at Dublin Nest. I am al... See more

Company replied

Rated 5 out of 5 stars

I would like to express my appreciation to my experience manager Dineshkarthik, who reponses to my questions fairly quickly. I could not access the vimeo on the website so he sent a youtube link to me... See more

Company replied


Company details

  1. Student Housing Center
  2. Group Accommodation
  3. Online Marketplace
  4. Real Estate Agency
  5. Student Dormitory

About Student.com

Written by the company

We help students find their perfect home.
Find Your Home
FAQs
Contact Us
Help Center

Student.com - Find your perfect home

Written by the company

We are here to help you find your perfect home away from home at university.
With over 1.25 million student beds listed in 500+cities and over 135 countries, we are here to find your student accommodation no matter where you want to study.

No Hidden Fees, No Charges

Here to help you every step of the way

No hidden fees, no charges, Student.com provides a totally free service to help you every step of the way when booking your student accommodation.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Quick and helpful response from my booking consultant

The company is well organized and I got a quick response from my booking consultant Suzi.

August 4, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you for your feedback!

We’re happy to hear that you found our service well-organized and that Suzi responded to you quickly.

If you can, we’d love for you to leave a review of your new accommodation on Student.com it can really help other students make the right choice.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

Suzi helped me with all the process…

Suzi helped me with all the process even when I made a mistake she was really nice and helped me and she gave me options with all I was looking for!

August 4, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your kind words!

We’re so glad to hear that Suzi was able to guide you through the process, handle everything with kindness, and provide you with great options that matched your needs, even when there was a hiccup along the way. We’ll be sure to share your appreciation with him!

If you can, we’d love for you to leave a review of your new accommodation on Student.com it can really help other students find the right place.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

Smooth and good.

July 30, 2025
Unprompted review
Student.com logo

Reply from Student.com

We’re happy to hear your experience was smooth and good. If you have a moment.

We’d love for you to share a review of your new accommodation on Student.com, it can be a big help for other students looking for the right place.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

10/10 Experience

It's been great working with Dineshkarthik! Always polite and quick to help. The overall experience could not be better.

July 29, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your kind feedback!

We’re so pleased to hear that Dineshkarthik provided polite, prompt, and helpful support, making your experience the best it could be. We’ll be sure to share your appreciation with him.

If you have a moment, we’d love for you to leave a review of your new accommodation on Student.com it can really help other students make confident choices.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

Alisa Yang helped me a lot during my…

Alisa Yang helped me a lot during my booking process. She is very kind. Thanks

October 28, 2024
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your kind words! 😊
We’re delighted to hear that Alisa Yang was able to support you during your booking process and that her kindness made a difference.

If you can, we’d love for you to leave a review of your new accommodation on Student.com it can really help other students in their search.

Wishing you the very best in your new home!

Rated 5 out of 5 stars

I went through the process with…

I went through the process with Chandana and they were a great help in helping find accommodation in Seoul during a pretty stressful time! They answered all my questions, I’m very satisfied with my experience!

July 25, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for sharing your experience!
We’re so glad to hear that Chandana was able to support you in finding accommodation in Seoul and make the process easier during a stressful time.

If you can, we’d love for you to leave a review of your new accommodation on Student.com your feedback can really help other students looking for a place too.

Wishing you all the best in your new home and your time in Seoul!

Rated 5 out of 5 stars

10/10

I chatted with chananda and she immediately knew how to help me and was super super nice. 🥰 even went out of her way and sent me a screenshot of how to get to a website. Very very kind!!

July 22, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your lovely feedback!
We’re delighted to hear that Chandana was able to help you right away and went the extra mile to make things easier for you.

If you can, we’d love for you to leave a review of your new accommodation on Student.com — it can really help other students in their search.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

Alisa Yang is very nice and very…

Alisa Yang is very nice and very attentive. She has been of great help to us.

July 22, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your lovely feedback! We’re delighted to hear that Alisa was attentive, and helpful throughout your experience.

If you can, we’d love for you to leave a review of your new accommodation on Student.com it can really help other students in their search.

Wishing you the very best in your new home!

Rated 5 out of 5 stars

Thanks to Olivia at Student.com

Thanks to Olivia at Student.com! She answered all my questions patiently!

July 22, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you for your kind words! We’re so glad to hear that Olivia was able to answer all your questions with patience and care. We’ll be sure to share your appreciation with her.

If you can, we’d love for you to leave a review of your new accommodation on Student.com it can really help other students make the right choice.

Wishing you all the best in your new home!

Rated 4 out of 5 stars

The assistance was really quick

The assistance was really quick, helpful and transparent

July 20, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your feedback! We’re glad to hear that you found the assistance quick, helpful, and transparent that’s exactly the kind of service we aim to provide.

If you’d like to help other students have the same great experience, feel free to leave a review on Student.com. Your recommendation goes a long way!

Let us know if you need anything else we’re always here to help

Rated 5 out of 5 stars

Thank you so much to Olivia for her…

Thank you so much to Olivia for her excellent after-sales support and property recommendations! She responded to my inquiries quickly, solved various issues during my stay and assisted me with the deposit refund, and was always patient. Her help made my stay much easier. I really appreciate her professionalism - highly recommend!

July 18, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your kind words! We’re thrilled to hear that Olivia provided such outstanding support throughout your stay from property recommendations to deposit assistance. We’ll be sure to pass on your appreciation to her!

If you haven’t already, we’d love for you to share this as a review on Student.com it really helps other students find the support they need when booking their accommodation.

Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

Very fast answers

Very fast answers

July 17, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you for your feedback! We’re glad you had a quick and smooth experience with us. If you have a moment, we’d love for you to leave a review on Student.com for your accommodation it really helps other students.

Let us know if you need anything else. Good luck with your studies!

Rated 5 out of 5 stars

Great experience

All of my question were answered ,properly and quickly by Surjakanta. It was a very satisfying experience!

July 16, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your kind feedback! We’re delighted to hear that Surjakanta was able to assist you thoroughly and promptly. Providing a smooth and satisfying experience is what we aim for, and it’s great to know you felt supported throughout.

If you have a moment, we’d really appreciate it if you could leave a review for your accommodation on Student.com, it helps other students make informed decisions.

Wishing you all the best on your student journey!

Rated 5 out of 5 stars

Efficient

Mr. Surajakanta sing, answered my questions promptly, and helped us.
Thank you for the great service.

July 14, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your kind words! We’re delighted to hear that Surajakanta was able to assist you promptly and provide the support you needed.

If you need anything else throughout your journey, we’re always here to help!

Rated 5 out of 5 stars

The service is very very good

The service is very very good. Communication is consistent and I can tell you they answer and give you options anytime. They also do their best when third parties are involved to solve any issues. @Surjakanta Singh was great .I recommend these guys.

July 10, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your thoughtful feedback! We’re thrilled to hear that you had such a positive experience with our service,

We’re always here if you need further assistance, and we wish you all the best in your accommodation search. Thanks again for recommending us!

Rated 5 out of 5 stars

The customer service is very good.

July 11, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you for your kind words! 😊
We’re so glad to hear that you had a delightful experience with our customer service team. If you have any other questions or need support at any stage of your accommodation journey, we’re here to help!

Rated 5 out of 5 stars

good experience

July 9, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you for sharing your experience, We're glad it was a good one
If there’s anything else we can assist you with, feel free to reach out anytime. Best of luck with your studies and your new accommodation!

Rated 4 out of 5 stars

Prompt answer to my questions

Prompt answer to my questions

July 4, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you for your feedback!
We’re glad to hear our team was able to respond promptly to your questions. If there’s anything else we can help you with, don’t hesitate to reach out. Wishing you the best with your accommodation journey!

Rated 5 out of 5 stars

Their service is reliable

Their service is reliable , fast and they really care about the students. Highly recommend!

July 6, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your kind feedback!

We’re thrilled to hear that you found our service reliable and fast, and that you felt genuinely supported. Our team is always here to help make the student journey as smooth as possible. Wishing you all the best in your new home and thank you again for the recommendation!

Rated 5 out of 5 stars

Very nice and friendly contact

Very nice and friendly contact - my strongest recommendation! :-)

July 6, 2025
Unprompted review
Student.com logo

Reply from Student.com

Thank you so much for your kind words!
Your recommendation means a lot! We are always here to help. Best of luck with your accommodation and studies!

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