Student Essentials Reviews 149

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Great products and really useful information about what my daughter needs, I had overlooked the small stuff! Very impressed

Rated 4 out of 5 stars

The actual package in itself was good! The mattress cover came with a small stain. I was a little bit confused because when I read the website, it sounded like the packages were meant to be IN my room... See more

Company replied

Rated 5 out of 5 stars

I bought both a “kitchen bundle” + “bedding bundle” and my parcels arrived at my residence on the same day I placed the orders, I couldn't believe it!! it was great since I got everything I needed.... See more

Rated 5 out of 5 stars

I got the budget version of all three packs and I am super happy with all of them. The packages were in my room when I arrived and saved me a lot of hassle in the first few days when I was stressed fr... See more

Company details

  1. Bedroom Furniture Store
  2. Bathroom Supply Store
  3. Kitchen Furniture Store

About Student Essentials

Written by the company


BEDROOM PACK BATHROOM PACK KITCHEN PACK LIVING PACK

University Starter Packs

delivered straight to your new accommodation. We offer curated starter packs to kit out your new bedroom, bathroom, kitchen and more.
We source the best quality, so you don't have to.

Our Mission

To provide convenience to students starting a new chapter in their lives - that is University.

Free UK Delivery📦

so you can save more

ABOUT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Even though I’ve made a few changes due to my last minute change of accommodation hall, student essentials helped me to cater for all my needs with timely response.

September 24, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Although the production and hence the delivery of the original bedding that I ordered got delayed because of the pandemic, Student Essentials delivered temporary bedding to me to meet my scheduled delivery date and offered to deliver the original bedding soon with no extra costs and without requiring me to return the original bedding!

September 21, 2021
Unprompted review
Rated 2 out of 5 stars

Pretty Mediocre

I ordered 3 packs (bedding, kitchen and towels) to save me from bringing it all on the train with me to my halls. Whilst everything arrived in a timely fashion, only one box had my address listed causing confusion about the missing bedding and towels until reception found the unlabelled box.

Furthermore, I ordered blue towels and received oatmeal ones instead and a couple of items were missing out of the kitchen pack including a paring knife which I luckily could order from amazon.

I also ordered a single bedding set thinking I would have a single-sized bed but instead found I have a small double but I will chalk that mistake up to the fact that the halls I am staying in is brand new.

Overall, the service was pretty mediocre and whilst it did save me some time and effort it instead provided a great deal of stress trying to find the missing or inaccurate pieces.

September 20, 2021
Unprompted review
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Reply from Student Essentials

Hi Rob,

I am really sorry to hear that you are not happy with the serivce provided. I can totally hear your frustration about your order and it is clear that some mistakes were done by our end. Could you please kindly send us an email at info@studentessentials.co and we would be more than happy to look into this further for you, discuss about the reimbursement options for the missing items and also about the compensation for the inconvenience caused.

We have a track record of very satisfied customers since our establishment and although i some mistakes were done from our end, i really think we can do better here and provide you with a better service in line with what we stand for.

We look forward to hearing from you
Best wishes
The Student Essentials Team

Rated 5 out of 5 stars

Swift delivery and Comfortable item

I ordered the comfort bundle. Student Essentials delivered it before I arrived at the residence, so I could quickly start a new life! In addition, the bedding itself is really comfortable. Overall, I am satisfied with the service very much.

September 19, 2021
Unprompted review
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Rated 5 out of 5 stars

Bedroom bundle shopping experience

I booked a bedroom bundle in advance and it saved a lot of space in my luggage. The package was already delivered to my room when I arrived. It was so convenient. Besides, student essentials sent free substitutes to me because the delivery of my original order was delayed. The quality of the substitutes was nice as well and the service was really good.

September 19, 2021
Unprompted review
Rated 5 out of 5 stars

It was perfect

It was perfect! Nice towels, all complete and well pack. I recommend. It is very useful for International students.

September 18, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent

Brilliant ! I got my bundles the day before I arrived. How reassuring. Excellent service.

September 18, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I was too excited to receive my bundle. However, I was worried too if it reached in time or not. Student essentials did a great job, though. My bundle was delivered on time, and they also sent a pack of toiletries as a token of thanks. I just loved the stuff I bought. Thanks 😊 and keep it up.

September 16, 2021
Unprompted review
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Rated 5 out of 5 stars

Highly Recommended!

The team is really helpful, and the service is considerably impressive. I'm extremely happy and do not regret ordering the bundles from Student Essentials.

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Youssra

Excellent service!
Fast delivery, the products are packaged very well and the quality is great.
Definitely recommend them to any student!

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

Their delivery was prompt and their…

Their delivery was prompt and their responses timely and reassuring, which was especially important for me as an overseas student. They also issued a refund for one of the items since they didn't have it in the ordered colour for it, and made up for any potential incovenience by sending the item in the colour that was available. I would definitely recommend them to anyone looking to purchase essential items to settle in to their new student life!

February 16, 2021
Unprompted review

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