Student Storage Experts Reviews 30

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have used Student Storage Experts to store my son’s belongings over the last two summers. The packing materials are of good quality and the process was simple and communication clear. As an In... See more

Rated 5 out of 5 stars

Anna from Student Storage Experts, helped deliver my stuff left back at uni safely back to India. They took great care while packaging and were super prompt in responding, despite the time zone differ... See more

Company replied

Rated 5 out of 5 stars

These guys have been extremely helpful with the whole process of storage and shipping my stuff to my home country. From helping me remove specific stuff from my box through video calls to just general... See more

Rated 5 out of 5 stars

Rob at Student Storage Experts has been amazing to work with. He informed us about what was happening every step of the way and contacted my daughter when he was on site, to make sure he had all her s... See more

Company replied

Company details

  1. Self-Storage Facility

Written by the company

We have made the process of booking university student storage as simple and transparent as possible. By using our easy online quote and booking system you can discover exactly how much your storage will cost in less than 2 minutes. You won’t have to read any fine print or do extra calculations to add on collection and delivery costs. Simply click on the book/quote button to get started.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

Reliable storage service

We have used Student Storage Experts to store my son’s belongings over the last two summers.
The packing materials are of good quality and the process was simple and communication clear.
As an International parent it was a relief knowing his things were collected, stored safely and delivered on time.
I will use this reliable service again and highly recommend.

September 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant to work with - Student Storage Experts

Rob at Student Storage Experts has been amazing to work with. He informed us about what was happening every step of the way and contacted my daughter when he was on site, to make sure he had all her stuff. He also made some great suggestions to help us when it came to delivering her belongings to her new house, that alleviated any further stress we might have had. I can’t recommend his company highly enough and would definitely use them again.

July 22, 2024
Unprompted review
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Reply from Student Storage Experts

We are so glad that you were happy with our service. We try and do what we can to make things as smooth as possible for our customers and reduce the stresses involved in moving to new accommodation. Have a great summer holiday.

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service! Not only do they respond promptly to any inquiries you might have prior to collection day, the quality of materials was really good as well and for a great price in comparison to similar companies. I really appreciate that all costs are made clear unlike others which aren't as transparent.

I was one person with 4 large boxes, a laundry bag and a suitcase so I was quite worried about how heavy it would be to carry things. They were really flexible and met me by my flat door instead so I didn't have to move my boxes any further and loaded them into the van for me. I am very grateful, made a stressful process much smoother, simpler and quick - highly recommend!

June 26, 2024
Unprompted review
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Reply from Student Storage Experts

Many thanks for your kind review. We are glad you were pleased with our service. We try and go the extra mile to make things as easy as possible and we are always willing to help customers. Unlike other companies we will do what we say and provide a door to door service. We hope you have a great summer holiday. Many thanks.

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt and efficient, they kept us well-informed even when there was an (unforeseen) delay. Very helpful at pick up and very flexible when we had to change dates at short notice. Would not hesitate to use them again

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Student Storage is excellent

Living outside of the uk and my daughter moving properties, we needed the services of a storage company. The team were simply fantastic, helpful and accommodated our every requirement. If you need student storage look no further than this company 👏👏

July 1, 2023
Unprompted review
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Reply from Student Storage Experts

Many thanks for your kind review David. We do what we can to make things as smooth as possible. I'm glad you were pleased with our service. Have a great summer!

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Rated 5 out of 5 stars

5 star service

Once again Rob and his team delivered a 5 star service
Nothing too much bother even when we had under booked the amount of boxes
Thank you again

July 7, 2023
Unprompted review
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Reply from Student Storage Experts

Morning Niki, we are so glad that you continue to be pleased with our services. We do what we can to make things as smooth as possible at a chaotic time of year for students. Many thanks and have a great summer Rob

Rated 5 out of 5 stars

The best in the country!

I have used many companies for student storage and none of them were ever as good as Student Storage Experts. They’re super friendly and helpful and most importantly, their prices are the best I could find with no hidden fees. I would 100% recommend!

June 8, 2023
Unprompted review
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Reply from Student Storage Experts

Morning Mohamed, we are pleased that you were happy with our services and thank you for your kind review. Hope you have a great summer Rob

Rated 5 out of 5 stars

Your one stop destination for Storage

Student Storage Experts (SSE) has been a firm companion of mine throughout my University years at Loughborough.

My first experience with them was during the height of the Covid-19 pandemic when I had to leave the UK and left the responsibility of my belongings in the hands of SSE. They successfully packed and stored my stuff throughout the lockdown and even delivered it right to my accommodation during the start of my second year at uni.

A positive experience during an uncertain time led to me using SSE's service for the next 2 years too.

Overall, SSE's service is economically viable, trustworthy, efficient, and very student friendly, catering to custom requests.

Very thankful to Rob and his team for the constant support over the past 3 years!

December 11, 2022
Unprompted review
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Reply from Student Storage Experts

Many thanks for your positive review Aryan. It has been a pleasure to provide you with a storage service over the past 3 years. We're glad you appreciated the service and our flexible approach. Good luck in your new career and thanks SSE Team

Rated 5 out of 5 stars

The Highlight is the Customer Service

Excellent service. Website is easy to use with all costs given upfront, and it includes packing material delivered to your address within just a few working days (including tape!). The highlight is their very prompt, friendly and helpful customer service - any queries I had were resolved quickly, and they were able to move up my collection date at request with just two days notice. Would use again and highly recommend.

September 22, 2022
Unprompted review
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Rated 1 out of 5 stars

Didn't show up, zero contact

Awful experience with this company.

I put a note against my order that collection needed to be before 11am, 11am came and went with no courier and zero contact, repeated phone calls from 10.15am onwards went straight to voicemail, email was also unanswered.

In the end I had to bin the belongings I planned to put in storage and rush for my train. A needlessly stressful experience.

September 16, 2022
Unprompted review
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Reply from Student Storage Experts

We are very sorry that you had a less than satisfactory experience. We did apologise for the lack of contact on the day as there was a technical issue that we were trying to resolve, with our phones. We did contact you to say that we could not meet the 11am deadline and tried to make other arrangements for you to leave your box at reception. As per our T & C's we cannot commit to specific times due to the number of orders we have and the delays often incurred but we do keep our customers informed. We have offered a very generous discount should you wish to use our business again in the future. Again, please accept our apologies and wish you well.

Rated 5 out of 5 stars

Excellent service

Excellent service. Brilliant people. Absolutely first-class communications and great value for money.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Exemplary Storage Experience

Student Storage Experts put me at ease every step of the way, from queries, collection, storage and delivery. As an architecture student I had a significant amount of course equipment and materials to store on top of typical belongings which worried me, however this was accommodated for.

Not only that they made it possible for delivery to arrive prior to my return arrival to halls. All of my items were delivered in full and returned to me in great condition, especially my course equipment.

I highly recommend their service and expertise.

September 25, 2021
Unprompted review
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Rated 5 out of 5 stars

Really excellent service

Really excellent service. Easy to arrange, refund received when I had over estimated the amount of boxes required. Collection and delivery efficient and problem free. Highly recommend

September 15, 2021
Unprompted review
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Reply from Student Storage Experts

Hello Sarah, Thank you for taking the time to leave a review. We're very happy to hear you're happy with the service and hope to hear from you in the future if you require our services!

Rated 5 out of 5 stars

Extremely understanding and reliable. Recommend for any international students

These guys have been extremely helpful with the whole process of storage and shipping my stuff to my home country. From helping me remove specific stuff from my box through video calls to just generally being very understanding and patient. Even when my stuff got accidentally shipped back to the UK. They helped me straight away with the procedures to get it back home. Definitely recommended!

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Very good experience

The people who work here are really available and kind. The communication was perfect as they immediately answer any email, even on a Saturday. They also got the boxes for me at my doorstep so I wouldn't have to carry them myself down the stairs. Nice experience!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service from this company

Brilliant service from this company, cannot recommend highly enough, they went over and above all expectations during lockdown to pack/collect/store my daughters belongings, not only that they also help repatriate her with her belongings in France... all at a very competitive price.
I was not expecting such exceptional customer service..
Thank you

June 5, 2020
Unprompted review
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Reply from Student Storage Experts

Hi Susan,
Thank you so much for providing us with feedback!
We're glad we could be of service to you and your daughter during these unprecedented times!
So lovely to read how happy you are with our service.
If you require anything further in the future please do get in touch directly.!

Stay Safe!

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Rated 4 out of 5 stars

Reliable for international students

I wasn't there to receive my boxes but everything came together and in one piece. I was happy that everything I had stored was not dusty or dirty too.

November 10, 2020
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Reply from Student Storage Experts

Hello Rebecca,
Thank you for your review!
We're happy to read you are happy with the service and if we can be of any help in the future please do let us know!

Rated 3 out of 5 stars

Of mixed thoughts

A height-adjustable desk and chair were successfully stored and re-delivered. However, the desk had been tampered with so that a single leg was higher than the other, resulting in a slanted surface. Delivery and storage-wise, a decent job. Regarding the handling of the property, somewhat bemused.

November 10, 2020
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Reply from Student Storage Experts

Hello Elwyn,
Thank you for taking the time to leave a review!

We take great care with all items we remove from students rooms & store. Those we cannot fit into boxes we are sure to cover and protect while in storage to avoid any damage.
With regards to the leg if this was adjusted during the process, our team are always on hand to help with further adjustments after delivery.
If we were aware of this we would of offered for someone to come and have a look.

Please do let me know if you would like someone to come and look at this for you and if we can be of any further assistance.

All the best & stay safe!

Rated 5 out of 5 stars

Very flexible and great help for…

Very flexible and great help for international students. Very quick to respond as well.

November 10, 2020
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Reply from Student Storage Experts

Hello Margaux,
We appreciate you taking the time to leave us a review so thank you for that !

Please do let us know if there is anything we can do in the future and thanks again for your custom!

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