Studio Creativefabrica Reviews 

scam free trial period. Offered a one month free trial and proceeded to immediately charge my credit card the full one year subscription fee. No customer service and no way to cancel.

I am extremely disappointed with my experience with Studio Creative Fabrica. I signed up believing I was using a free trial. It was not made sufficiently clear to me that the trial was based on coin usage rather than simply a period of time, or that once a certain number of coins were used, the trial would automatically convert into a paid annual subscription.
I was unexpectedly charged USD $59.88 (CAD $87.10). Only after contacting support did they explain that the free trial included a limited number of coins and that using those coins automatically triggered the annual paid subscription.
I did not knowingly intend to purchase an annual subscription, and I did not understand that using the AI tools during what I believed was a free trial could automatically result in this charge. My refund request was denied because they said coins had already been used after the automatic conversion.
In my experience, the conditions of the free trial, the rapid consumption of coins, and the automatic conversion to a paid annual subscription were not communicated clearly enough before I was charged.
I believe customers should be given a clear and prominent warning before a free trial converts into a paid annual subscription and before their card is charged. I would not have continued using the service if I had understood that this would result in an immediate annual charge.
Based on my experience, I cannot recommend this service.

Very deceptive company who will trick you into a 60.00 charge during your free trial setup and when I contacted them to cancel and ask for a refund they refused. There is no way to cancel in your account. The ai generators are not good and don’t produce anything close to accurate based on detailed prompts. Their customer service team literally refused to cancel my account immediately after I signed up for a free trial. They offer you at free trial a button that says “claim your coins”. Anyone would think ok I just signed for a free trial and maybe these coins come with the free trial to use the generator. Wrong!!! It immediately charged me 60.00. I emailed them saying this is deceptive and asked for a full deletion of my account and they refused. I guess I will be contesting this on my credit card. Stay far away from these thieves. .

Charged $58.99 for something I did not purchase. Still trying to get refund.

SCAMMERS DO NOT SIGN UP FOR NO FREE TRIAL. THEY TAKE YOUR MONEY STRAIGHT AWAY. DISGUSTING WEBSITE.

Sign up for "free" trial - NEVER EVER USE A SITE THAT REQUIRES YOUR PAYMENT DETAILS TO SIGN UP FOR A FREE TRIAL. Stupid mistake on my part.

Anyway, I soon noticed that I have been charge £71.86 !

I had Paid through paypal and there is a note on Paypal for Crativefabrica, stating:

"Get an immediate refund by contacting us first. Formal disputes involve lengthy bank investigations that can take weeks to resolve. If you reach out to us directly via the link below, our team can process your refund right away and skip the wait."

I contacted them via email and their response was:

"We have reviewed your account and the transaction for £71.86. Our system automatically checks for refund eligibility based on our refund policy, which includes criteria such as account usage and cancellation within a specified timeframe. Unfortunately, based on these criteria, your account does not currently meet the conditions for an automatic refund"

Just to note: I did use my account twice, two very short videos that I assumed were free having signed up for a FREE trial.

I sent another email pointing out the free trial, the CONSTANT popups offering axtra coins if you sign up NOWNOWNOW (that I did not click on), the fact I had to search the internet to even work out how to cancel my subscription on their site, the fact even then there must have been 4 or 5 pages of ARE YOU SURE ! I pointed out that I would dispute this and charge back the money vis PayPal / CC as it was clearly fraudulent.

Now they did refund me but none of this should have occurred. From the payment taken to the refusal of a refund to the design of their site making it as difficult as possible to cancel. Avoid them, there are many alternatives available.

Ir feels like a scam. Got charged without any notification all of a sudden. I do think the stuff they put there was nice but the payment process and can not cancel thingy are so shady.

BEWARE. STUDIO CREATIVEFABRICA =SCAM. Fraudulently billed US $65.87+US 4.39 - AUD $102.00 on a FREE TRIAL- received NO DATA. Had NO IDEA I had been charged until PayPAL advised. Absolute FRAUD. They need to be shut down.

I was completely ripped off by Creative Fabrica with their so-called $100 'free trial.' Their support team was utterly useless and rejected my refund request without a second thought. Even PayPal turned their back on me during the dispute. I wouldn't recommend this service to anyone – it's a scam and the worst experience I've ever had! Stay far away from these crooks!

Want a free trial where the company immediately takes a years subscription when you sign up?? Then use this company.
Within 5 minutes of me signing up for a FREE TRIAL, this company took a years subscription of £71.86 and when I tried to get a refund, they accused me of clicking on some advertisement pop-up and refuse to return my money.
Like others on here, I have had to start the tiresome process of opening a case with PayPal to try and get my money returned.
This is clearly a scam to get your money and I would advise you to avoid this company at all costs.
Free trial?? - My arse.
Free money for them is what it is.

Please watch out for this company, this is a scamming process, where they deceive you with a free offer and take your money immediately without your consent. It also gets worse, when you approach them by email then they send you an AI generated response. It is only when i made contact with PAYPAL that a human decided to response with a lot BS giving me really lame reasons not to return my money. It clearly stated a free trial, this is really unacceptable. AVOID this company at all costs, i can't believe they are allowed to trade, they rob you in broad daylight. Somebody needs to stop them, this reminds me of the fraud in the film the Beekeeper with Jason Statham. Believe me he is coming for you at some point, metaphorically speaking , and it wouldn't be funny. You better stop this criminal activity before it is too late

scam company, they stole your money during the free trial. It's full of people scammed, you can search on Reddit, Youtube and trustpilot.

The whole company is a scam. It says that you can sign up for a free trial and then they charge you right away for a full membership. They refused to credit my card back and refused to cancel my subscription. The whole web site is useless for what I do and has nothing valuable on it. Don't waste your money!!!

So just like a lot i got an accidental subscription this due to my young Son who got ahold of my Phone as I was going through their site

BUT unlike some comments on this page I sent them an e-mail explaining the situation and they got back within 10 minutes with a full refund that was on my bank account within 10 minutes aswel

Again thanks so much to creative fabrica for the Quick help

I got scamed $59.88 i have the prove,

Misleading cancellation practices — read before subscribing.

Creative Fabrica prominently advertises "Cancel anytime," but their account UI contains zero visible way to cancel. No button, no link, nothing. I only managed to cancel by finding a hidden URL shared by other frustrated users on forums.

The cancellation flow is loaded with dark patterns — multiple screens designed to guilt you into staying, with the actual cancel option buried at the end. At one point I accidentally ended up back on an active subscription, likely due to a deceptive UI element.

This is a textbook violation of EU consumer protection law, which requires that cancellation be as easy as signing up. For a Netherlands-based company (Creative Fabrica B.V.), this is particularly concerning.

If you're trying to cancel, search for the cancellation URL online — you won't find it through their website. And always screenshot your confirmation.

I had a really bad experience I want a refund

Scammers - Avoid! Offered free 30 day Full Access trial but immediately charged when you do anything. Even then the quality is awful and unable to download. Refused refund so off to credit card company. AVOID AT ALL COSTS! (Shame unable to give zero stars).

Do not trust the "Free Trial" advertised by Creative Fabrica or STUDIO AI which are the same company. They use highly deceptive dark patterns to trick you. There is no clear refund or cancellation policy on their website, and once you log into your dashboard, they completely hide the cancellation button so you cannot opt-out manually.

Worse, the moment you sign up for the "free trial," they hit your card with an immediate charge. If you email support, their automated system will instantly send a generic denial claiming you don't qualify for a refund due to "usage" or the "timeframe of cancellation"—even if you literally signed up less than 24 hours ago.

HOW TO FORCE A REFUND:

Do not accept their automated rejection. They are banking on you giving up. Since they are headquartered in Amsterdam, Netherlands, they are legally bound by strict regulations.Reply to their denial email immediately, demand a human escalation, and copy/paste these points:

Challenge the "Usage" excuse: State that using a product during an advertised "free trial" is the entire purpose of a trial, and using it cannot be used as a ground to deny a refund.

Challenge the "Timeframe": Explicitly note the exact time you signed up versus the time you canceled to prove it was immediate.Cite EU Consumer Law: Remind them that hiding cancellation options and using confusing trial terms violates the EU Consumer Rights Directive on Unfair Commercial Practices (Dark Patterns).

Threaten Escalation: Tell them you will report them to the Dutch Authority for Consumers and Markets (ACM) and file a formal chargeback with your bank for an unauthorized transaction.Once I hit them with these specific legal protections and demanded a human review, they backed down and processed my refund within 24 hours.

You can copy paste their nonensical reply onto chat gpt and ask it to help you write an email, just dont forget to ask it to mention the european laws they are bound to.
Don't let them keep your money!

Scam. 30 day free trial is not a free trial, they will charge you immediately.