I get quick feedback when there is an issue. You always put your customers first.
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See what reviewers are saying
This morning I had to make contact with your company via LiveChat. I was immediately assisted by MARC. I explained to him what my "chat" was about and the situation I found myself in. Marc was kind, p... See more
Zoe has been extremely helpful to arrange a refund , as I never subscribed or willingly made a payment. I look forward to my refund
Scam! Advertised a toy on Facebook that I thought I was buying my son for his birthday, but it transpired that there was no toy and just a subscription to get points. Three days after paying £9.99 for... See more
4.1
Great
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I get quick feedback when there is an…
I get quick feedback when there is an issue. You always put your customers first.
June 14, 2026
Unprompted review
Great Experience
App was easy to use and provided fantastic feedback
October 14, 2025
Unprompted review
great service
September 22, 2025
Unprompted review
The matter was handled swiftly
The matter was handled swiftly, I only await the results of the agreed upon discussion.
September 5, 2025
Unprompted review
The assistants were helpful and…
The assistants were helpful and communicated clearly however I'm still waiting for compensation.
August 4, 2025
Unprompted review
Efficient
I have been assisted quick and efficiently. Happy with the customer services.
July 13, 2025
Unprompted review
SCAM ALERT
SCAM ALERT
I paid what I thought was a one-off fee in exchange for a pdf download of an academic book. They have now told me I didn't do that and instead signed up to membership of a club. They say they have no obligation to refund.
BEWARE!!!!!
July 13, 2025
Unprompted review
Zoe has been extremely helpful to…
Zoe has been extremely helpful to arrange a refund , as I never subscribed or willingly made a payment.
I look forward to my refund
July 7, 2025
Unprompted review
Contact from live chat and have a Great…
Contact from live chat and have a Great experience hope so in future we will meet again.
Thanks 😊
June 28, 2025
Unprompted review
Great customer service!
June 16, 2025
Unprompted review
Very helpful customer services quick…
Very helpful customer services quick and easy
June 17, 2025
Unprompted review
Thank you, Emily
Emily was ready to contact me immediately, explain the issue and show understanding. The problem was efficiently solved.
Very thankful
June 16, 2025
Unprompted review
Good service by Emerald
June 12, 2025
Unprompted review
Approachable Agents
fast resolution and promised to submit a ticket so my issue will ve escalated
May 26, 2025
Unprompted review
Bob is communicative and helpful in…
Bob is communicative and helpful in resolving the issue.”, “Helpful Support”, “Issue handled well”.
May 24, 2025
Unprompted review
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