StylemixThemes Reviews 143

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the exceptional customer service and the helpfulness of the staff, noting their professional and responsive approach. People frequently highlight the quick response times and the efficient solutions provided by the support team, which contributes to a smooth user experience. Reviewers also appreciate the user-friendly interface and the overall design of the products, finding them reliable and easy to adapt to their needs. However, some customers also noted issues with the website and updates, mentioning that these sometimes caused glitches or broke functionalities. A few other people also felt that the support could be slow or unhelpful, with some experiencing long waiting times for customization or receiving generic responses.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

User experience

Clients share positive opinions on user experience, with many finding the interface easy to use, clean, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and helpful... See more

Website

People report ambiguous experiences with website functionality, with some reviewers praising certain themes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use rhe Cost Calculator Pro. We find the calculator works across all platforms and is really quite beautiful in the excellence of its design. I LOVE the way we can define functions and variable... See more

Company replied

Rated 5 out of 5 stars

Great theme....apart from theme the author support is great. really appreciate their effort in giving solutions to ticket raised. Customer support panel is so user friendly ....wonder why don't other... See more

Company replied

Rated 5 out of 5 stars

Great customer support. Lisa of Stylemix has helped me so many times! I've been using Masterstudy for years now and the support is really superb. I stayed with stylemix because of their great d... See more

Company replied

Rated 5 out of 5 stars

Motors Car Dealer Plugin is really good to present our Products. It´s easy to youse for our Sales Team. And the Customers can Filter the List of Products. For the Sales Team it´s Like a Formular wh... See more

Company replied


Company details

Written by the company

Discover our WordPress Themes and Plugins. Created by StylemixThemes - Envato Power Elite Author. All Designed Items are Responsive and Updated Constantly.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great theme....apart from theme the…

Great theme....apart from theme the author support is great. really appreciate their effort in giving solutions
to ticket raised. Customer support panel is so user friendly ....wonder why don't other theme developers use this kind of ticket support centre

October 18, 2025
Unprompted review
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Reply from StylemixThemes

Hello there!

Thank you so much for your kind words about the theme and our support team! 😊 We're thrilled to hear you find the customer support panel user-friendly and appreciate our efforts in resolving tickets. Your feedback means a lot and motivates us to keep improving.

If you ever need further assistance, we're here for you!

Best regards,

Rated 5 out of 5 stars

Stylemix support team provides expert…

Stylemix support team provides expert service with clear explanations.Response times are very good

October 6, 2025
Unprompted review
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Reply from StylemixThemes

Hello David,

Thank you for your kind feedback! We’re delighted to hear that you’re pleased with our expert service and quick response times. Your satisfaction is our priority, and we’re here to assist whenever you need us.

Best regards,

Rated 1 out of 5 stars

SUPPORT FATAL

The plugin is very good, very nice and functional, although it has a huge flaw if you post a course as "coming soon." Those already enrolled can't access it. On September 16th, I contacted technical support. On September 18th, I filed a complaint, and I still haven't received a response. And I'm talking about the pro version, which I paid for. I had to switch to Masteriyo, and they respond within minutes.

September 16, 2025
Unprompted review
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Reply from StylemixThemes

Hello there!

Thank you for your feedback about MasterStudy LMS and for bringing this issue to our attention. We sincerely apologize for the difficulties you’ve faced and the delay in addressing your support ticket. We understand how frustrating this must be, especially as a Pro version user, and we deeply regret the inconvenience caused.

We’ve looked into the matter and found that the agent originally assigned to your ticket became unexpectedly ill, which caused the delay in our response. We’ve since reassigned your ticket to another skilled agent, who has already responded to you. We’re truly sorry for this oversight and are taking steps to prevent such delays in the future.

Regarding the "Coming Soon" functionality, when this setting is activated for a course, it disables the "Start Course" or "Continue Course" buttons to prevent new enrollments and avoid confusion while updates or changes are being made. However, students who were previously enrolled in the course can still access it by navigating directly to the course curriculum and clicking on the lesson titles. We apologize if this wasn’t clear.

We truly value your experience with MasterStudy LMS and are committed to ensuring your satisfaction. If you have any further questions or need additional assistance, please don’t hesitate to reach out, and we’ll prioritize your request. Thank you for your patience and understanding.

Best regards,

Rated 5 out of 5 stars

Best customer service

I had the best customer service. I am really enjoying Masterstudy LMS and I am sure that the development team will add more features and enhance the user experience even more. Best of luck guys you are the heroes.

July 28, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there!

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the MasterStudy LMS and appreciate your support. Our development team is indeed working hard to add more features and enhance the user experience, so stay tuned for exciting updates.

Thanks for considering us your heroes—we’re motivated to keep up the good work! Best of luck to you too!

Best regards,

Rated 1 out of 5 stars

Please payback our money

Where do I even begin, I initially got in touch with the customization team all because I wanted a mobile app developed for my website. Stan Kim gave me a quotation and I paid the first half of the invoice due. Little did I know that I'd be throwing $700 down the drain of which I am trying to recover to this very day.

The project has been on going with no progress and when I mean no progress, I mean no weekly or monthly updates on the status of the project. Stan Kim promised me the moon whilst he knew Stylemix didn't have the necessary man power to deliver the required work.

Stories after stories is all I got, what made it worse is that I had to be following up on the project as if I'm not paying for the service. Till now I have not received a working beta of the project, Stan Kim left the company and a lady by the name of Albina has stated that I cannot get my refund because the project is long overdue, and also they no longer provide app development as a service, but if you go oj their website they have thay service lister THAT'S UTTER BS. I just want my money back, Stylemix has wasted my time and money.

And what makes it worse they don't want to take any responsibility for ghosting me.

I hope TRUSTPILOT doesn't shove this review under the carpet, like what STYLEMIX is doing to me. I just want my money back. You cannot take a whole 2 years to develop an app.

July 24, 2025
Unprompted review
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Reply from StylemixThemes

Hi there!

We are truly sorry to hear about the incredibly frustrating experience you've had with your app project and the significant loss of time and money. We understand your anger and disappointment.

However, it seems there might be a misunderstanding regarding the company you are dealing with. Based on your description, particularly mentioning a 'customization team' in the context, it sounds like you might be referring to STYLEMIX.NET.

We are STYLEMIXTHEMES.COM, and we want to clarify that we do not provide app customization services. Our focus is on developing and selling WordPress themes and plugins.

We hope this clarification helps you direct your concerns to the correct entity to resolve your situation.

Best regards,

Rated 2 out of 5 stars

I wastIt doesn't work on a multi-language website and tech support is not responsive.ed a lot of time with this plugin…

I wasted a lot of time with this plugin trying to get it to work on a dual language site. Although they say it works with polylang it doesn’t. Problems keep occurring. I contacted their technical support but, although they say they reply within 48 hours, even after 6 days I haven’t received any answer. I’ve emailed support but again, no response.
Finally I asked for refund.
Although it looks cool this plugin didn’t work in my case and the support service seems non-existent.
Too bad.

Edit: That's right, some problems have been solved (eventually) but others continue to persist. For example, on the courses page sometimes the course appears, sometimes it doesn't. It is very frustrating that every time I have to contact technical support and it takes so long. I think you would have much more to win if you optimized the technical support.
Not to mention, even if you logged in and saw the first time that the pages were not set up properly, you still didn't check everything and I had to come back with another ticket. That's not very professional.
I understand that you are busy but in that case hire more and/or better people on the support side.
Maybe your plugin is not optimized too well with the plugins I have, I don't know. But I have no way of knowing all these things. I'm not a programmer.
As for the Woocommerce part there you are wrong, that page was translated, I think it was another problem with the settings.
Anyway, I think we are wasting (again) our time for something that, from my point of view at least, should have worked much more smoothly (both the plugin and the support).
Thanks for the discount, without it I wouldn't have bought the plugin.
After all this and so it seems quite expensive to me.

I wish you good luck in the future and hope things will improve.

July 19, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there!

Thank you for your feedback. We are truly sorry to hear about the difficulties you've experienced with our plugin on your multi-language website and the frustration caused by support response times. We understand how valuable your time is.

Upon reviewing your case, we've found that many of the issues you encountered appear to be related to the configuration of Polylang itself, rather than our product's settings. As our support agent explained, the free version of Polylang does not offer automatic content duplication across languages. For a multi-language site using the free Polylang, content needs to be manually copied and pasted into the translated versions of pages. Our agent demonstrated this solution on the Courses page (for Gutenberg)/Cursuri, as shown in this video: https://www.awesomescreenshot.com/video/42335782?key=f90b52a8959825afa44be20dfc7443cc.

We also want to highlight that the option for automatic content duplication is exclusively available in Polylang Pro: https://polylang.pro/documentation/support/guides/duplicating-content-across-post-translations/.

Regarding the 404 error in the Course Builder after translation, this was caused by missing translations of essential LMS pages, specifically the "User Account" page not being translated into Romanian. Our agent translated this missing page for you, and as a result, the Course Builder is now functioning correctly in both languages, as demonstrated here: https://youtu.be/ugchLGvdkOU.

Similarly, you experienced issues with WooCommerce pages not being translated. For translating WooCommerce pages, our agent recommended using an additional plugin: https://polylang.pro/pricing/polylang-for-woocommerce/.

Please note that neither Polylang nor WooCommerce are our products.

Could you please confirm if these solutions helped resolve the issues on your end?

We also want to acknowledge that you were provided with a 30% discount on our product, even though the promotion you referred to had ended. This was done because we value every customer and strive to provide all possible assistance.

Regarding the waiting times, we sincerely apologize for the delays in our responses. We are currently experiencing a peak season with a high volume of support requests. However, we have mobilized all our resources to significantly reduce waiting times.

Thank you for your understanding.

Best regards,

Rated 5 out of 5 stars

Great theme!

Great theme, and the service is excellent! Thank you for the awesome experience.

July 4, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hi there!

Thank you so much for the kind words—we’re thrilled you love the theme and our service! Glad you had an awesome experience, and we’re here if you need anything else.

Best regards,

Rated 5 out of 5 stars

Creating it online training plattform with masterstudy lms

Im using the wordpress lms to create courses for online-it-trainings and I am very happy with masterstudy lms. Im also really impressed about the support you get from StyleMix-Themes, as you get really fast, high quality answers.

July 4, 2025
Unprompted review
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Reply from StylemixThemes

Hi there!

We’re so glad to hear you’re enjoying using WordPress LMS with MasterStudy to create your online IT training courses! Thank you for the wonderful feedback about our support—our team strives to provide fast, high-quality answers, and we’re thrilled you’ve noticed! If you need any more assistance, feel free to reach out!

Best regards,

Rated 4 out of 5 stars

Masterstudy Support

Masterstudy has a good support, Matthew replied within 48 hrs. and was helpfu;

June 27, 2025
Unprompted review
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Reply from StylemixThemes

Hello there!

Thank you so much for your feedback! I understand our response time wasn’t as fast as expected, and we truly appreciate your patience.

If there’s anything we can do to turn your experience into a 5-star one — just let us know. We’re here to help and always open to improving!

Best regards,

Rated 5 out of 5 stars

Love this template!

This is the best template I have found. It is very beautiful, functional, and gives my site the best professional look I could have hoped for. The customer service is phenomenal and unmatched in my experience. Thank you!

June 23, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there!

Thank you so much for your heartfelt feedback! We're absolutely thrilled to hear that you love the template and find it beautiful, functional, and professional. Your kind words about our customer service truly mean the world to us. It’s our pleasure to support you, and we’re here for you anytime you need us. Thank you for choosing us!

Best regards,

Rated 5 out of 5 stars

Great themes, top-notch support!

These themes, and most importantly the support you get if you need it, are absolutely top-notch. The last support issue I had, they recommended me a third-party solution and I bet it saved me 40 hours of work!

June 19, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there!

Thank you so much for your wonderful feedback—we’re absolutely thrilled to hear that! We’re delighted that you find our themes and support top-notch, and it’s amazing to know that our last recommendation of a third-party solution saved you 40 hours of work. That’s what we’re here for! If you ever need assistance again, don’t hesitate to reach out—we’ve got your back!

Best regards,

Rated 5 out of 5 stars

Perfect easy to customize themes and…

Perfect easy to customize themes and quick and qualoty support

June 18, 2025
Unprompted review
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Reply from StylemixThemes

Hello Luka,

Thank you so much for your amazing feedback—we’re absolutely delighted to hear that you find our themes easy to customize and our support quick and high-quality! 😊 It means a lot to us. To give a personal shoutout to the team member who assisted you, could you please let us know your ticket number or the name of the person who helped? We’d love to praise them directly!

Best regards,

Rated 5 out of 5 stars

Great support

Great support! :)

June 16, 2025
Unprompted review
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Reply from StylemixThemes

Hello there!

Thank you! We’re glad our team could resolve all your issues, and your positive feedback really motivates them to work even better! 😊

Best regards,

Rated 5 out of 5 stars

A wholehearted recommendation for your LMS project

I've had a fantastic experience with MasterStudy LMS.

After testing 7 different LMS plugins, I discovered MasterStudy and was thoroughly impressed. The standout features for me are the prompt and helpful support team, as well as the regular updates with new features.

While it's not flawless, it's undoubtedly the best LMS plugin I've tried. I wholeheartedly recommend it to anyone looking for a reliable and feature-rich learning management system.

June 16, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there!

Thank you so much for your wonderful feedback! We’re thrilled to hear about your fantastic experience with MasterStudy LMS. It means a lot to us that you appreciate our prompt support team and regular updates with new features. We’re glad you find it the best LMS plugin you’ve tried, and we’ll continue working to address any imperfections.

Best regards,

Rated 5 out of 5 stars

Thank you very much to Liza and her…

Thank you very much to Liza and her team — they resolved the issue quickly!

June 12, 2025
Unprompted review
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Reply from StylemixThemes

Hello there!

Thank you so much for your kind words! We're delighted to hear that Liza and her team resolved your issue quickly. If you need any more assistance in the future, feel free to reach out

Best regards,

Rated 5 out of 5 stars

Great tool for budgeting…

If it is a really wonderful way to create budgets in multiple ways.

June 12, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there!

Thank you for your feedback! I'm thrilled to hear you're finding the Cost Calculator plugin so versatile for creating budgets. If you need specific tips or have questions, let me know, and we’ll guide you further!

Best regards,

Rated 5 out of 5 stars

Great

Matthew understood both of our concerns and was able to fix them quickly by providing custom CSS. Thanks Matthew!

June 11, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there!

Thank you for the shoutout! I’m so glad Matthew could quickly resolve your concerns with the custom CSS. We’re always here to help, so feel free to reach out if you need anything else!

Best regards,

Rated 5 out of 5 stars

All my questions were answered and they…

All my questions were answered and they helped me a lot to solve a problem.

June 10, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there!

Thank you for your kind words! I'm thrilled to hear we could help resolve your issue and answer all your questions. If you need any more assistance in the future, we're always here for you!

Best regards,

Rated 5 out of 5 stars

A rich set of features

I’ve been using the MasterStudy LMS plugin from StylemixThemes and couldn’t be more pleased with the experience. The plugin offers an impressive range of features that are thoughtfully designed and highly customizable, making it incredibly easy to adapt to the needs of my website. It’s clear that a lot of attention has gone into both functionality and user experience.
What truly sets StylemixThemes apart, though, is their support team. Whenever I had a question or needed assistance, they responded promptly with clear, helpful guidance. Their support is not only responsive but also genuinely committed to resolving issues and ensuring user satisfaction.
Overall, this has been one of the most reliable and feature-rich plugins I’ve worked with. I highly recommend it to anyone looking for quality and professional support in the WordPress ecosystem.

May 10, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there!

Thank you for such an amazing review! We're absolutely thrilled to hear you're loving the MasterStudy LMS plugin and finding its features so adaptable and user-friendly. It’s incredibly rewarding to know our hard work on functionality and design is making a difference for your website. And a huge thanks for the shoutout to our support team—they’re truly dedicated to helping users like you succeed! We’re so grateful for your recommendation and are here for you anytime you need us. Keep rocking it!

Best regards,

Rated 5 out of 5 stars

Nice theme n great support

June 10, 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello there! Thanks for the kind words! We're thrilled you love the theme and appreciate your support. Let us know if you need any help!

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