Style Our Home Reviews 

251
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautifully made and stunning, exceeding expectations. The service is frequently highlighted as excellent, with many appreciating the helpful and responsive communication throughout their purchase journey. People also commend the efficient and prompt delivery service, noting that items often arrive on time or even earlier than expected, with careful handling. However, some customers also noted occasional issues with delivery, such as couriers arriving outside the scheduled window or limited options for delivery slots leading to longer waits. A few other people also felt that product descriptions could be clearer, mentioning instances of items arriving with minor damage or not matching assembly expectations from the website.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with their... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its promptness, efficiency, and... See more

Quality

People report positive experiences with quality, often describing products as well-made, well-crafted, and of... See more

Service

Customers had positive experiences with service, often describing it as outstanding, helpful, and reliable.... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of placing orders and the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the oak soho slat dining table. Delivery arrived on time and delivery men were very helpful. On building the table we noticed a couple of scratches which we reported. Matt went above and beyon... See more

Rated 5 out of 5 stars

Super rapid!! I purchased a side table that had an expected delivery date for around 2 months. However, the following day after I made the purchase, I was sent a delivery tracking link and I received... See more

Rated 5 out of 5 stars

We ordered a cabinet but had a problem with our delivery as the courier turned up before the time slot, and left before anyone was home. Hardip was amazing. Regular communication, going above and beyo... See more

Rated 5 out of 5 stars

Excellent service. Website & info great, brilliant helpful service from Customer Services (spoke to a real person !), as delivery to friends house with tight timescales for delivery. Delivery was grea... See more


4.8

Excellent

TrustScore 5 out of 5

251 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(251)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Giraffe lamp

Saw a beautiful Giraffe and family lamp. Ordered and very quick service. Unfortunately the lamp was damaged when delivered. Phoned Matt from Style Our Home who was amazing. Replacement sent within a couple of days. Thank you so much. Excellent service. Will definitely be buying from Style Our Home again.

May 22, 2025
Rated 5 out of 5 stars

Lovely furniture

Lovely furniture, all I had to do was put legs on really easy, solid, and very nice style, delivery man very nice , took my furniture to room of choice.

May 13, 2025
Rated 5 out of 5 stars

Very happy to recommend

I ordered garden furniture from Style our Home. They are competitively priced, very responsive to queries and the product arrived yesterday. Delivery went smoothly with an accurate delivery time and friendly driver. The garden furniture looks as per website, good quality and easy to put together. I just hope the good weather sticks around now! Will absolutely use this company again and recommend to others.

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service, Premium Products

I ordered a Garden Sofa - it arrived quickly, and the customer service team communicated well and were very helpful both by email and over the phone. Thank you!

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great product ,great company

I was blown away by the customer service provided by this company.I made a number of queries which were all dealt with very efficiently.The delivery date was changed but I was advised well in advance.The delivery man opened the box and photographed the item.The product was very competitively priced as well

April 24, 2025
Rated 5 out of 5 stars

Ordered garden sofa & chairs

Ordered garden sofa & chairs .
Very Happy with service & quality of furniture. Nothing was too much trouble for this company & helped with a couple of queries I had . Chose white glove delivery which was excellent. Very good customer service .
Caint wait to enjoy my furniture this summer looks fab

March 20, 2025
Rated 5 out of 5 stars

My order went through with no issues

My order went through with no issues - helpful staff when contacted about placing my order and delivery team contacted me half an hour before my drop off time and made sure delivery went smoothly.
Would not hesitate to order through Style Our Home again!

March 25, 2025
Rated 5 out of 5 stars

I bought a lovely tv unit delivered…

I bought a lovely tv unit delivered promptly, and was well happy as it was fully assembled as it said easy assembly required I think that meant taking it out of box 😆. It's strong sturdy and well worth the money. I'm got to buy the cabinet. Thanks again

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

Outrageous delivery surcharge for Scotland

Ordering a clock. I live in the centre of Glasgow. I was astonished that I'm asked to pay a £15 delivery surcharge. Looking at their "free UK mainland delivery", it's simply not true. There is a surcharge for EVERY postcode in Scotland!

March 8, 2025
Unprompted review
Style Our Home logo

Reply from Style Our Home

Thank you for your feedback. Our delivery charges are indicated at checkout prior to order placement following postcode entry and also indicated within our delivery terms, https://www.styleourhome.com/delivery ("an additional surcharge is attributable to certain excepted postcodes which will be automatically added at checkout"). With our extensive portfolio of products, we do incur additional surcharges from our nominated carriers for select postcodes and items. We also request our customers to submit an enquiry regarding our delivery terms and should we have the opportunity to waive the surcharge pending the weight and size of the item, this can be actioned. We would always request contacting our customer services via the enquiry form to clarify any applicable surcharges and waivers if applicable. Ordinarily for smaller items e.g clocks (pending weight/size) the waiver can be applied. We look forward to hearing from you and assisting further.

Rated 5 out of 5 stars

Excellent service (thank you) ... :)

Ordered a small storage cupboard & there was a short wait for stock ; everyone (at StyleOurHome) was extremely helpful, I was kept informed throughout, delivery was on-time & the delivery-guys lifted it into my front room, thank you very much.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from ordering my new…

Excellent service from ordering my new sideboard to delivery in less than 2 weeks .The 2 delivery guys were on time and very helpful. Would recommend this company .So happy with my purchase.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

Delivery was very fast, 2 guys carried unit it for me, the best part was opening the box expecting to have to put it together to find it already assembled! Made my day! Thanks so much.

February 15, 2025
Rated 5 out of 5 stars

First time using this company so I was…

First time using this company so I was a bit wary as it was a big order.
Everything from ordering to delivery was spot on.
Small query as some screws were missing from the chairs, not really a problem as we bought some. However, when I advised them they sent us a very generous payment to cover the screws. Customer service 110%.
Delivery was on time (2 hour slot advised the day before, then a courtesy call 30 mins before arrival) and the delivery guys were great.
Will definitely order from them again.

February 14, 2025
Unprompted review

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