I bought things 30 april and l still didnt get anything,l wrote custumor service l want my money back but custumer service answer 1 time in day or 3 days and they just say sorry for that.if your packe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I bought things 30 april and l still didnt get anything,l wrote custumor service l want my money back but custumer service answer 1 time in day or 3 days and they just say sorry for that.if your packe... See more
Company replied
Terrible customer experience. I noticed an error in my order (wrong address) one minute after I made it. I tried contacting the company to correct it, and the only way is by filling out a formulary on... See more
Company replied
So far so good, ordered three items Ben Sharman boots, Farah underwear and Sperry shoes, all arrived super quick and not damaged and both boots and shoes look great. Underwear looks just kike underwe... See more
The return system could be better I filled in the online return formular and payed the 50kr. but It failed to generate a "return sticker" -leaving me with the message, that they will send one soon... See more
Company replied
Stylepit ejes og er en del af MandM Direct Limited. Vi er en af Europas førende online off-price forhandlere, der tilbyder de største mærker inden for mode, sport og outdoor til op til 65% rabat på den vejledende udsalgspris. Med over 25 års erfaring og mere end 3 millioner aktive kunder er vi stolte af at have over 150 mærker af tøj, sko og accessories til hele familien på lager. Fra adidas, Jack & Jones, Crocs, Skechers til New Balance og mange flere tilbyder vi mærker i verdensklasse til uovertrufne priser.
Written by the company

København S, Denmark
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a sweatshirt which was sold out everywhere and Stylepit delivered it in less than two days from Poland to my place in Germany with no delivery costs. Can't get any better, 100% recommendation!
Could not find this product in NL en fortunately Stylepit has a good collection of this brand.
Timely and free delivery by DHL.
I like the cloth buttheir return orice is expencive €10.99
I ordered multiple time and i wanted to return two item from each order
They didnt let me to return all items togather
And i had to send from each order separately
Which was charging more then the item price
So o had to keep all
Because from two orderes i have to pay €10.99+ €10.99= €22
And item which i want to return is around €26. Its really very bad
At least MandM should let the people to combine the returning item togather.
The shipping times provided on the English language website are misleading. They claim to ship orders within 24 hours and to deliver the next working day when you choose express delivery, but in truth this service is only provided from Monday to Friday. I ordered on Saturday, paid extra for express delivery and was expecting my order on Monday (the next working day), and didn’t receive it until Wednesday.
When I contacted the customer support and pointed out their information is incorrect, they wanted me to ”see it from their point of view”, as if it were up to the customer to accommodate the seller when they claim to provide a service they don’t. They offered a gift certificate, but when I asked to refund the shipping fee because they did not provide the service as promised (order was not shipped within 24 hours and not delivered the next working day, or even the day after that), they no longer responded.
Based on this experience I can’t recommend this site to anyone. Their idea of customer service is to make the customer prove what they got wrong, and then go silent. There are better places to shop.
Simply the worst customer service ever. Hides behind COVID as an excuse to not speak to anyone. Zero help from any online source. You’re absolutely screwed if things go wrong. Returns would be an absolute joke if it wasn’t so frustrating and awkward. Well deserved terrible reviews.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.